There are 2 Companies in Kuala Lumpur
that provide Non-Voice BPO Services!

Kuala Lumpur, also known as Klang Valley is the capital of Malaysia and is famous for its modern urban development and the Petronas Twin Towers which stretch 451m into the sky and offer a breathtaking view of the city. Kuala Lumpur also boasts of historical temples and delicious street food. 

With its rapid technological development, it is also shaping up to be a leading technology city in Asia. The city has a strong infrastructure, with excellent connectivity, with world-class airports, and highways. It also has a reliable power supply and high-speed internet access.

There are a number of successful tech startups such as Grab, Carsome, and iFlix as well as a number of multinational tech companies with offices in Kuala Lumpur, including Google, Microsoft, and Amazon. Kuala Lumpur is also a major e-commerce hub with the presence of such companies as Lazada and Shopee. There are also several animation studios, digital marketing agencies, and other creative companies in the city.

The Malaysian government is also playing an important role in supporting the tech sector through different initiatives like tax breaks, startup grants, and co-working spaces.

Kuala Lumpur's population is young and well-educated. A high percentage of people have degrees in science, technology, engineering, and mathematics fields.

One of the city's strengths is its location, which is at the crossroads of Asia, Europe, and the Middle East and not far from the Cyberjaya area, also known as Malaysia's Silicon Valley. Thus, it provides access to a pool of talented engineers, entrepreneurs, and investors, becoming an attractive destination for both businesses and individuals.

If you are looking for an IT service provider in Kuala Lumpur, you are welcome to explore over 103 companies in this destination. Check out their profiles, reviews, and portfolios. To shorten the list, please use the filter or you can submit your project and our team will choose the best company for you. There is no obligation to hire and it is absolutely free.

Non-voice BPO services refer to outsourcing tasks that do not require direct voice communication. Instead, these services focus on written communication methods such as email and chat support, content moderation, social media management, order processing, transcription, data entry, data processing, and other back-office operations.

The non-voice BPO market has experienced steady growth in recent years and is expected to reach over $540 billion by 2032.

Non-voice BPO services help companies:

• To streamline its operations
• To increase productivity
• To reduce their costs, given that they do not need so many resources
• To improve customer satisfaction
• Often provide 24/7 support, making it possible to respond to clients in different time zones
• Enable access to the global workforce and benefit from diverse skill sets and linguistic capabilities

These services are popular in industries such as healthcare, finance, e-commerce, IT, and customer support.

Choosing the right Non-Voice BPO company to work with is not an easy task. There are multiple aspects to consider:

• First of all, draw attention to experience and expertise, which are the key indicators of a company's capabilities
• Then, look for a BPO company that has a strong track record, positive customer reviews, and relevant case studies
• Find out about quality assurance processes which are also important to ensure accuracy and efficiency
• Ask about their technology and infrastructure for efficient service delivery
• Check data security measures and compliance with industry regulations
• Evaluate pricing models and cost structures in relation to the value and affordability they offer
• Assess their communication channels and willingness to maintain a close collaboration

By considering this aspect, you can more easily choose a Non-Voice BPO company that aligns with your requirements and expectations, while providing high-quality services and helping to improve operational efficiency.

There are more than 204 companies on our platform that offer a wide variety of Non-Voice services. Explore their detailed profiles, and client reviews, and feel free to get in touch with them.

We’ve created also a powerful filter that you can use to narrow down the results based on your requirements and shortlist the companies. 

Alternatively, you can submit your project and our team will select and send you the best matching companies in about 1 hour. It’s free and there is no obligation to hire.