There are 2 Companies in Houston
that provide Non-Voice BPO Services!

Huston is the home of NASA’s human space program and has a well-developed engineering infrastructure, as well as a huge number of tech professionals specialized in providing high-end IT products and services. 

Discover Top IT Companies in Houston specialized in Non-Voice BPO and other related services. Find the best IT service providers for your projects.

Non-voice BPO services refer to outsourcing tasks that do not require direct voice communication. Instead, these services focus on written communication methods such as email and chat support, content moderation, social media management, order processing, transcription, data entry, data processing, and other back-office operations.

The non-voice BPO market has experienced steady growth in recent years and is expected to reach over $540 billion by 2032.

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Explore Top Non-Voice BPO Companies in Houston

We found 2 companies. Last updated in: May, 2024

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The ICT Industry in Houston: Data & Insights

Huston is the home of NASA’s human space program and has a well-developed engineering infrastructure, as well as a huge number of tech professionals specialized in providing high-end IT products and services. 

Even though the main activity of tech specialists is related more to energy, subsectors such as software engineering, web design and development, programming, and project management are also growing. 

In the last 3 years, the region has known one of the largest overall increase in IT talent pool in the nation. Now Houston is a tech hub that has an increasing number of innovation incubators and accelerators that help numerous startups in the area which are specialized in cleantech and software development. 

Houston shelters 8K plus tech-related companies, including 500+ venture-backed startups, and the city has its own platform to support tech startups - Houston Exponential, which was launched in 2017. 

Between 2014-19, Houston IT companies have received almost $2 billion in venture capital funding across 522 deals. Nearly half the funding has been routed to life science and health-related technology companies, an emerging sector in Houston’s innovation ecosystem. 

All in all, Houston has a huge potential to attract IT companies, researchers, and professionals, and, for sure worthy clients interested in developing a successful business in any subsector of the IT industry.

What is Non-Voice BPO and what are its benefits for your projects?

Non-voice BPO services refer to outsourcing tasks that do not require direct voice communication. Instead, these services focus on written communication methods such as email and chat support, content moderation, social media management, order processing, transcription, data entry, data processing, and other back-office operations.

The non-voice BPO market has experienced steady growth in recent years and is expected to reach over $540 billion by 2032.

Non-voice BPO services help companies:

  • To streamline its operations
  • To increase productivity
  • To reduce their costs, given that they do not need so many resources
  • To improve customer satisfaction
  • Often provide 24/7 support, making it possible to respond to clients in different time zones
  • Enable access to the global workforce and benefit from diverse skill sets and linguistic capabilities

These services are popular in industries such as healthcare, finance, e-commerce, IT, and customer support.

Choosing the right Non-Voice BPO company to work with is not an easy task. There are multiple aspects to consider:

  • First of all, draw attention to experience and expertise, which are the key indicators of a company's capabilities
  • Then, look for a BPO company that has a strong track record, positive customer reviews, and relevant case studies
  • Find out about quality assurance processes which are also important to ensure accuracy and efficiency
  • Ask about their technology and infrastructure for efficient service delivery
  • Check data security measures and compliance with industry regulations
  • Evaluate pricing models and cost structures in relation to the value and affordability they offer
  • Assess their communication channels and willingness to maintain a close collaboration

By considering this aspect, you can more easily choose a Non-Voice BPO company that aligns with your requirements and expectations, while providing high-quality services and helping to improve operational efficiency.

There are more than 204 companies on our platform that offer a wide variety of Non-Voice services. Explore their detailed profiles, and client reviews, and feel free to get in touch with them.

We’ve created also a powerful filter that you can use to narrow down the results based on your requirements and shortlist the companies. 

Alternatively, you can submit your project and our team will select and send you the best matching companies in about 1 hour. It’s free and there is no obligation to hire.