There are 1 Companies in Gurgaon
that provide Non-Voice BPO Services!

Gurgaon, the nearest city to Delhi started as farmland and evolved to a tech hub, probably one of the most important in India. It’s proximity to Delhi gives the city political power to take decisions in its favor, which is one very important key factor why IT companies choose this city.  Additionally, the diversity of companies here is huge, from telecom to automotive and heavy industry, it is possible to find almost everything, just like in Delhi, but for lower prices. Why? Because the real estate industry is not so burdened like in the big metropolitan cities - the same Delhi or Mumbai. 

Access to a valuable talent pool is also an important factor for attracting IT companies. Different It professionals with higher experience and probably better language skills are moving from Delhi to Gurgaon in the search for a cheaper but at the same time higher quality life. 

On top of everything, the city is already one of the most important outsourcing centers in India, considered by many big tech players the perfect place where you can find two very important resources: professionals and infrastructure. 

The most important branches of the IT industry in Gurgaon are software development, web development, and IT project management with a total share of 59% of the entire market demand. These fields are not exactly confronting a shortage, but more likely companies are searching for more experienced and certified professionals. 

Gurgaon is also the home of more than 250 Fortune 500 companies, which makes it even more attractive for young talents that seek for a promising career. But on the other hand, the market will soon be overwhelmed by companies and according to experts, it should expand by 35% until 2025. 

The average yearly wage for IT professionals in 2020 reached $7400 USD, which is within the national average limits, but as well is expected to grow since the quality and the prices per digital project are also expected to increase. 

All in all, Gurgaon is a great place for starting a new digital project, and also is a good alternative for old metropolitan cities. On Tech Behemoths it is possible to hit a TOP company that may provide exactly what you need. We invite you to discover some of the best companies in Gurgaon and rate them based on your experience.  

Non-voice BPO services refer to outsourcing tasks that do not require direct voice communication. Instead, these services focus on written communication methods such as email and chat support, content moderation, social media management, order processing, transcription, data entry, data processing, and other back-office operations.

The non-voice BPO market has experienced steady growth in recent years and is expected to reach over $540 billion by 2032.

Non-voice BPO services help companies:

• To streamline its operations
• To increase productivity
• To reduce their costs, given that they do not need so many resources
• To improve customer satisfaction
• Often provide 24/7 support, making it possible to respond to clients in different time zones
• Enable access to the global workforce and benefit from diverse skill sets and linguistic capabilities

These services are popular in industries such as healthcare, finance, e-commerce, IT, and customer support.

Choosing the right Non-Voice BPO company to work with is not an easy task. There are multiple aspects to consider:

• First of all, draw attention to experience and expertise, which are the key indicators of a company's capabilities
• Then, look for a BPO company that has a strong track record, positive customer reviews, and relevant case studies
• Find out about quality assurance processes which are also important to ensure accuracy and efficiency
• Ask about their technology and infrastructure for efficient service delivery
• Check data security measures and compliance with industry regulations
• Evaluate pricing models and cost structures in relation to the value and affordability they offer
• Assess their communication channels and willingness to maintain a close collaboration

By considering this aspect, you can more easily choose a Non-Voice BPO company that aligns with your requirements and expectations, while providing high-quality services and helping to improve operational efficiency.

There are more than 204 companies on our platform that offer a wide variety of Non-Voice services. Explore their detailed profiles, and client reviews, and feel free to get in touch with them.

We’ve created also a powerful filter that you can use to narrow down the results based on your requirements and shortlist the companies. 

Alternatively, you can submit your project and our team will select and send you the best matching companies in about 1 hour. It’s free and there is no obligation to hire.