There are 2 Companies in Chicago
that provide Non-Voice BPO Services!

While Chicago, nicknamed the “Windy City” is primarily known for its delicious food, unique architecture and a vibrant music scene, it’s also an important and expanding tech hub (with a growth of about 20% over the past 10 years), hosting thousands of IT companies.

It was already an established hub with a significant number of companies operating in finance, healthcare, logistics and other industries, all requiring robust IT solutions, as technology is inevitably making its way in all of these industries.

Chicago has a thriving startup ecosystem (currently ranked 6th in the US according to Global Startup Ecosystem Index) and has a large talent pool, due to multiple universities located in the city (it’s one of the top cities by the number of graduates with a computer science degree).

According to the Chicagoland Chamber of Commerce, the fiscal impact generated by the city’s tech industry was more than $651M.

The same source states that Chicago is the national leader when it comes to diversity and inclusion in tech: 34% of startups were founded by women (2 times more than the global average) and 32% of Black and Latino professionals working in IT.

There are lots of well known tech companies that have a significant presence or a headquarter in Chicago. Some of them are:

• Motorola

• Grubhub

• Groupon

• Braintree

• ActiveCampaign

• Cameo

• Cars.com

Chicago is set to become one of the top tech locations in the US, due to several reasons:

• Thriving startup ecosystem

• Multinational companies expanding their presence in the city

• State government supporting the IT industry

• Venture capital funding

TechBehmoths lists more than 500 IT service providers from Chicago. If you’re looking for a reliable IT company in this city, feel free to browse the company profiles and shortlist them based on your project requirements. 

Use the filter to narrow down your search results and save your searches for later. There is no obligation to hire and the service is free of charge.

Non-voice BPO services refer to outsourcing tasks that do not require direct voice communication. Instead, these services focus on written communication methods such as email and chat support, content moderation, social media management, order processing, transcription, data entry, data processing, and other back-office operations.

The non-voice BPO market has experienced steady growth in recent years and is expected to reach over $540 billion by 2032.

Non-voice BPO services help companies:

• To streamline its operations
• To increase productivity
• To reduce their costs, given that they do not need so many resources
• To improve customer satisfaction
• Often provide 24/7 support, making it possible to respond to clients in different time zones
• Enable access to the global workforce and benefit from diverse skill sets and linguistic capabilities

These services are popular in industries such as healthcare, finance, e-commerce, IT, and customer support.

Choosing the right Non-Voice BPO company to work with is not an easy task. There are multiple aspects to consider:

• First of all, draw attention to experience and expertise, which are the key indicators of a company's capabilities
• Then, look for a BPO company that has a strong track record, positive customer reviews, and relevant case studies
• Find out about quality assurance processes which are also important to ensure accuracy and efficiency
• Ask about their technology and infrastructure for efficient service delivery
• Check data security measures and compliance with industry regulations
• Evaluate pricing models and cost structures in relation to the value and affordability they offer
• Assess their communication channels and willingness to maintain a close collaboration

By considering this aspect, you can more easily choose a Non-Voice BPO company that aligns with your requirements and expectations, while providing high-quality services and helping to improve operational efficiency.

There are more than 204 companies on our platform that offer a wide variety of Non-Voice services. Explore their detailed profiles, and client reviews, and feel free to get in touch with them.

We’ve created also a powerful filter that you can use to narrow down the results based on your requirements and shortlist the companies. 

Alternatively, you can submit your project and our team will select and send you the best matching companies in about 1 hour. It’s free and there is no obligation to hire.