There are 1 Companies in Berlin
that provide Non-Voice BPO Services!

Berlin is probably the largest tech hub in Germany and one of the leading cities in digital transformation in Europe and in the world. 

Discover Top IT Companies in Berlin specialized in Non-Voice BPO and other related services. Find the best IT service providers for your projects.

Non-voice BPO services refer to outsourcing tasks that do not require direct voice communication. Instead, these services focus on written communication methods such as email and chat support, content moderation, social media management, order processing, transcription, data entry, data processing, and other back-office operations.

The non-voice BPO market has experienced steady growth in recent years and is expected to reach over $540 billion by 2032.

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Explore Top Non-Voice BPO Companies in Berlin

We found 1 company. Last updated in: December, 2024

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The IT Industry in Berlin: City Profile

Berlin is probably the largest tech hub in Germany and one of the leading cities in digital transformation in Europe and in the world. Even though there are different opinions about the Berlin tech scene and industry opportunities, it still remains one of the most popular places for startups, tech businesses, and job seeking. 

There are many sorts of data contradicting each other regarding the number of companies, average wages, and investments but still, according to the world’s most relevant sources, we picked up a selection of relevant information to understand the entire picture better. 

Glassdoor mentions that the average salary in the IT industry in Berlin is around $68K/year or 53K Euros/year. On the other hand, Average Salary Survey mentions almost the same numbers - 56K Euros or $68K/year, so regarding the salary, everything is pretty clear -  It’s one of the highest in Germany and in Europe but it’s lower than in Munich. 

When it comes to the overall number of IT companies in Berlin there is no precise data. However, on TechBehemoths are registered 220+ software companies, web, and digital agencies but the number is way higher. 

Berlin is also a great place for startups - only in 2019 startups received $5.9Bn. The investments are among the highest in Europe, but twice less than London. According to an article published on Sifted, there is more likely to get funds in Berlin at an early stage of a startup rather than at a post-seed stage. And again, compared to other top tech hubs in Europe, Berlin is a place for early-stage startups as the number of startups at a later stage is considerably lower. 

Overall, Berlin is a great place for all sorts of IT businesses, web agencies, and digital companies. It has relatively cheap prices for rent and an active lifestyle - an advantage that attracts young professionals. Considering Berlin as a place for your new business or hiring a digital partner from Berlin is a good option and it has good chances for ending up in a successful business story. 

What is Non-Voice BPO and what are its benefits for your projects?

Non-voice BPO services refer to outsourcing tasks that do not require direct voice communication. Instead, these services focus on written communication methods such as email and chat support, content moderation, social media management, order processing, transcription, data entry, data processing, and other back-office operations.

The non-voice BPO market has experienced steady growth in recent years and is expected to reach over $540 billion by 2032.

Non-voice BPO services help companies:

  • To streamline its operations
  • To increase productivity
  • To reduce their costs, given that they do not need so many resources
  • To improve customer satisfaction
  • Often provide 24/7 support, making it possible to respond to clients in different time zones
  • Enable access to the global workforce and benefit from diverse skill sets and linguistic capabilities

These services are popular in industries such as healthcare, finance, e-commerce, IT, and customer support.

Choosing the right Non-Voice BPO company to work with is not an easy task. There are multiple aspects to consider:

  • First of all, draw attention to experience and expertise, which are the key indicators of a company's capabilities
  • Then, look for a BPO company that has a strong track record, positive customer reviews, and relevant case studies
  • Find out about quality assurance processes which are also important to ensure accuracy and efficiency
  • Ask about their technology and infrastructure for efficient service delivery
  • Check data security measures and compliance with industry regulations
  • Evaluate pricing models and cost structures in relation to the value and affordability they offer
  • Assess their communication channels and willingness to maintain a close collaboration

By considering this aspect, you can more easily choose a Non-Voice BPO company that aligns with your requirements and expectations, while providing high-quality services and helping to improve operational efficiency.

There are more than 204 companies on our platform that offer a wide variety of Non-Voice services. Explore their detailed profiles, and client reviews, and feel free to get in touch with them.

We’ve created also a powerful filter that you can use to narrow down the results based on your requirements and shortlist the companies. 

Alternatively, you can submit your project and our team will select and send you the best matching companies in about 1 hour. It’s free and there is no obligation to hire.