There are 10 Companies in Zambia
that provide Mobile App Development Services!

The market of IT services in Zambia is expected to reach a revenue of $301.47 million in 2025, and among its segments, Business Process Outsourcing (BPO) is dominating. IT is rising at a rate of 9.7% and reflects a growth trajectory underlining the increased demand for IT services. Zambian tech companies spend an average of over $40 per employee, offering insights on their investments in IT services. 

Sectors like the digital financial services, with increased internet penetration and mobile connections, are driving Zambia’s tech market growth. Major opportunities exist in fields like Software Development, ICT parks, Data Storage, and Cloud Computing. 

The government is working to improve the infrastructure, especially in rural areas. Its initiatives, such as SMART Zambia and the 2023-2026 National Electronic Government Plan, aim to fully digitize government systems, processes, services, and procedures. Despite the remarkable improvements Zambia has accomplished in its IT sector, it is still in need of more investment and overcoming connectivity challenges.

What Are The Benefits of Working With a Zambia-based Company?

Zambia has made active investments in education, especially in engineering, technology, and business. This caused a growing talent pool of skilled tech experts. Because the official language in this country is English, the work communication is easier with fewer issues and misunderstandings. 

According to ZICTA, the number of active mobile cellular subscriptions increased significantly by 9.5% to 23.3 million in 2024. This was influenced by the adoption of digital financial services. The government also implemented initiatives to expand digital access through the launches of public free WI-FI services and the introduction of Zambia’s National Artificial Intelligence (AI) Strategy, designed for safe AI technology adoption. 

Google also made a partnership with the Zambian government, resulting in the establishment of an AI Centre of Excellence at the University of Zambia to enhance digital skills. The country also experienced an optimization in cybersecurity, with the Global Cybersecurity Index (GCI) score rising 92.6%. A growing tech market, lower hiring costs, and support from the government are advantages of collaborating with a tech organization from Zambia, fostering further advancements in the IT industry and your project. 

What You Should Be Aware of When Working With Zambia-based Tech Companies?

Zambia’s tech sector experienced significant growth, but working with tech firms from this country may bring some challenges or complexities in the work process. Its unstable power supply and frequent outages affect the telecom framework and weaken the internet connectivity. Access to the internet isn’t available everywhere in Zambia, mostly in the urban areas, while the rural zones often have poor or unreliable connectivity. 

There is also a limit on the internal expertise or human resource capacity, with reports from many small and medium enterprises (SMEs). Additionally, most ICT equipment is imported, which leads to higher rates. For small firms, investing in ICT is often considered too expensive. This is why they use old hardware, minimal maintenance, and lower-cost staff, which can degrade performance and security. 

Are Zambia's IT Companies Reliable?

The question of reliability in the tech companies in Zambia is uneven, as it depends on each firm. Several factors can also provide insights about this matter, for example, the rising number of licensed ICT operators and tech employees. Additionally, there are increased regulations of the ICT sector, such as initiatives by the regulatory authority, Zambia Information and Communication Technology Authority (ZICTA), that foster security and organization. The growth in the tech scene, which is influenced by the contribution made by the regional IT companies, underlines their dedication and increases the overall rate of reliability. 

Comparing Zambia's IT industry with Neighboring Countries

Zambia is interconnected with other countries through a national fibre-optic network that links all provinces, with some of the international connectivity routes going through neighboring states, enabling the country to access the global internet. There are active cross-border fibre-route projects, e.g., between Zambia and Malawi, that improve regional connectivity and data transfer. Zambia has collaborations in the educational sector, like the UbuntuNet Alliance, which connects universities and research institutions across Eastern & Southern Africa, including Zambia. Through this network, the country’s institutions are linked to other facilities in other countries, enabling collaboration and data sharing. 

Mobile app development is the process of creating mobile apps for popular mobile operating systems like Android and iOS. 

There are about 7 billion smartphones worldwide, meaning that more than 85% of the world’s population has a mobile device at their disposal to perform various tasks online or offline.

Having a mobile app, businesses can reach a wider audience and have more control over their marketing activities. The benefits are obvious:

• Increases your brand awareness
• Creates a new marketing channel
• Creates a new feedback channel
• Improves your customer service
• Builds customer loyalty
• Improves your sales flow

Choosing the right mobile app development company to work with is not an easy task. There are multiple aspects to consider:

• Location
• Price
• Team size
• Previous experience
• Turnover time
• Communication means

You should also define your project specifications and set up clear goals and objectives, in order to get relevant offers and collaborate successfully with the companies you choose.

There are more than 9,600 service providers on our platform which offer a wide variety of mobile development solutions. Explore their profiles and feel free to get in touch with them.

To ease the selection process, we’ve created a powerful filter which you can use to narrow down the results based on your requirements and shortlist the companies.

Alternatively, you can submit your project and our team will select and send you the best matching companies in about 1 hour. It’s free and there is no obligation to hire.

Do Businesses Need Mobile Apps? The Answer is Obvious

Users are currently browsing and using different platforms and channels (AI chatbots, search engines, social media, email, etc.) to make a decision and ultimately purchase a product/service. Mobile devices became a significant part of their lives, so businesses need to adapt and deliver solutions for different kinds of devices and operating systems.

At minimum, businesses would need to offer a mobile app listed on Play Market (for Android) or App Store (for iOS), or offer a mobile first user experience on their websites.

The reality is that more than half of the companies don’t have a mobile app yet, or are just planning to develop one.

According to the latest survey on mobile apps conducted by TechBehmoths, 62% of businesses don’t have a mobile app and don’t plan to develop one, while around 19% of businesses don’t have one, but are planning to create one in the future, and 30% of businesses have a mobile app.

Of those firms that have one, the most popular mobile application types are the following:

• Cross-platforms mobile apps - when mobile apps are coded once and compatible with multiple mobile operating systems like Android and iOS

• Native apps - when mobile apps are specifically created for iOS, Android or any other mobile operating system

• PWA (progressive web apps) - these are web applications that provide a mobile app like experience on web browsers (desktop or mobile)

Companies can benefit from mobile apps in multiple ways. Here are the main advantages:

• Customer acquisition - there are billions of smartphone users worldwide, so it’s essential to reach your customers on the devices they use

• Revenue growth - mobile apps provide an extra channel to grow your revenue. With the rise of mobile banking, payments and transactions are not happening solely on desktops devices anymore. Digital commerce spend is expected to reach around $34 Trillion by 2029 (source)

• Brand visibility - mobile apps offer a consistent channel for brand awareness and marketing

• Internal operations - some companies choose the convenience of mobile apps to run internal operations like education, onboarding, HR, logs/checks, etc.

• Customer service - serving customers via mobile apps might be the fastest and most efficient way to keep them happy

• Customer retention - mobile app push notifications is possibly the fastest way to keep clients engaged and offer promotions

• Availability - mobile apps are there for users 24/7

Having a website might not be enough to acquire new customers and serve existing ones. Today's reality is that pretty much everyone is online and using a smartphone device for both entertainment and work.

Mobile apps will inevitably become a priority for most businesses in the next couple of years.

Companies have the option to build mobile apps in house or hire mobile app development providers. For less complex projects, low-code or no-code app tools might be worth considering.

If you have a mobile app project and don’t know where to start, or have an established business and need to expand by launching a mobile app, TechBehmoths offers an easy and straightforward Project Submission tool.

Simply include the requirements of your project and our system will match it with the most appropriate mobile app development companies. You will then receive curated quotes, and be able to shortlist/get in touch with the right companies to execute your projects.