There are 6 Companies in Zambia
that provide Digital Marketing Services!

The market of IT services in Zambia is expected to reach a revenue of $301.47 million in 2025, and among its segments, Business Process Outsourcing (BPO) is dominating. IT is rising at a rate of 9.7% and reflects a growth trajectory underlining the increased demand for IT services. Zambian tech companies spend an average of over $40 per employee, offering insights on their investments in IT services. 

Sectors like the digital financial services, with increased internet penetration and mobile connections, are driving Zambia’s tech market growth. Major opportunities exist in fields like Software Development, ICT parks, Data Storage, and Cloud Computing. 

The government is working to improve the infrastructure, especially in rural areas. Its initiatives, such as SMART Zambia and the 2023-2026 National Electronic Government Plan, aim to fully digitize government systems, processes, services, and procedures. Despite the remarkable improvements Zambia has accomplished in its IT sector, it is still in need of more investment and overcoming connectivity challenges.

What Are The Benefits of Working With a Zambia-based Company?

Zambia has made active investments in education, especially in engineering, technology, and business. This caused a growing talent pool of skilled tech experts. Because the official language in this country is English, the work communication is easier with fewer issues and misunderstandings. 

According to ZICTA, the number of active mobile cellular subscriptions increased significantly by 9.5% to 23.3 million in 2024. This was influenced by the adoption of digital financial services. The government also implemented initiatives to expand digital access through the launches of public free WI-FI services and the introduction of Zambia’s National Artificial Intelligence (AI) Strategy, designed for safe AI technology adoption. 

Google also made a partnership with the Zambian government, resulting in the establishment of an AI Centre of Excellence at the University of Zambia to enhance digital skills. The country also experienced an optimization in cybersecurity, with the Global Cybersecurity Index (GCI) score rising 92.6%. A growing tech market, lower hiring costs, and support from the government are advantages of collaborating with a tech organization from Zambia, fostering further advancements in the IT industry and your project. 

What You Should Be Aware of When Working With Zambia-based Tech Companies?

Zambia’s tech sector experienced significant growth, but working with tech firms from this country may bring some challenges or complexities in the work process. Its unstable power supply and frequent outages affect the telecom framework and weaken the internet connectivity. Access to the internet isn’t available everywhere in Zambia, mostly in the urban areas, while the rural zones often have poor or unreliable connectivity. 

There is also a limit on the internal expertise or human resource capacity, with reports from many small and medium enterprises (SMEs). Additionally, most ICT equipment is imported, which leads to higher rates. For small firms, investing in ICT is often considered too expensive. This is why they use old hardware, minimal maintenance, and lower-cost staff, which can degrade performance and security. 

Are Zambia's IT Companies Reliable?

The question of reliability in the tech companies in Zambia is uneven, as it depends on each firm. Several factors can also provide insights about this matter, for example, the rising number of licensed ICT operators and tech employees. Additionally, there are increased regulations of the ICT sector, such as initiatives by the regulatory authority, Zambia Information and Communication Technology Authority (ZICTA), that foster security and organization. The growth in the tech scene, which is influenced by the contribution made by the regional IT companies, underlines their dedication and increases the overall rate of reliability. 

Comparing Zambia's IT industry with Neighboring Countries

Zambia is interconnected with other countries through a national fibre-optic network that links all provinces, with some of the international connectivity routes going through neighboring states, enabling the country to access the global internet. There are active cross-border fibre-route projects, e.g., between Zambia and Malawi, that improve regional connectivity and data transfer. Zambia has collaborations in the educational sector, like the UbuntuNet Alliance, which connects universities and research institutions across Eastern & Southern Africa, including Zambia. Through this network, the country’s institutions are linked to other facilities in other countries, enabling collaboration and data sharing. 

Digital marketing, also known as web marketing, Internet marketing or online marketing, is one of the most popular advertising methods on the web. It includes a wide set of other promotion techniques like SEO, pay-per-click advertising, email marketing, affiliate marketing and many more.

In simple words, digital marketing is everything you do to promote your business or brand online. It’s basically the same as marketing, but for the web audience. 

If you want to discover the ins and outs of digital marketing, its current state and how IT companies use different marketing channels, read this comprehensive guide created by TechBehemoths, which is based on info provided by more than 2,500 surveyed companies.

There are multiple benefits of digital marketing. Here are some of them:

• Multiple channels/strategies

• Global or local reach

• Great scalability

• Cost efficient, if optimized for leads/sales

• Advanced/granular targeting

• Usually a higher conversion rate

• Advanced and precise analytics

• Automatization

Digital marketing agencies might have different approaches and tactics. Some agencies focus on a broad range of advertising services, while others focus on specific industries, channels or locations. Finding the best digital marketing company for your needs is not an easy task. 

You have to take into account all the aspects and define your goals in advance, so the selection process is smooth and efficient.

Here are some things to look for when choosing a digital marketing agency:

• Expertise

• Portfolio

• Location

• Price and pricing structure

• Approach and particularities

• Communication and reporting

• Client reviews

TechBehemoths lists more than 9,000 companies providing online marketing services from all over the world. Check out their profiles to learn more about their previous work and speciality.

To ease the selection process, we’ve created a powerful filter which you can use to narrow down the results and shortlist the companies based on your project requirements.

Where do tech businesses advertise?

TechBehemoths conducted a study in the past, where they asked tech companies what digital marketing channels they use the most. SEO/AEO, email marketing, content marketing, social media and PPC were the most popular choices.

An interesting stat revealed that only 21% of survey respondents chose video marketing as their preferred channel. Out of those, only 5.8% of respondents said that their video marketing activity is high (based on a 1-5 scale, where 1 is low and 5 is high).

This can mean a missed opportunity for businesses, as video has become a major media format used on most popular search engines and social media networks.

Getting help from a video production company can significantly contribute to the success of your marketing activity.

Another graph showed that around 30% of tech firms don’t use PPC (pay per click) advertising, which can also mean a missed opportunity.

Getting organic traffic from Google, Bing and other search engines is getting so much harder these days, as AI summaries and AI chatbots make users less likely to click on organic links => company websites don’t get visits.

This is where digital marketing agencies can help you with Google Ads, Bing ads and pay per click services.And finally, only about 3% of respondents said that influencer marketing is a part of their marketing activity and the vast majority of them (around 60%) don’t focus on influencer marketing at all.
 

In the era of AI, personal/real experiences and recommendations matter more than before. Hence, influencer advertising can be a productive marketing channel. Who would you trust more? A human with real feedback or a synthesized AI summary? The answer is obvious.

What digital marketing strategies work in 2026?

Digital marketing in 2026 is no longer optional, it’s essential if not vital. From AI-powered search to short-form video and personalized email campaigns, businesses must adapt to evolving platforms and consumer behavior to stay competitive.

Businesses that ignore investing in a strong online presence - risk losing digital visibility, trust, and competitive advantage.

Here are the most effective types of digital marketing for this year:

1. SEM (Search Engine Marketing)

Search Engine Marketing (SEM) represents a type of digital marketing meant to increase the visibility of a website on search engines. Ultimately, the goal is to try to get as much organic or paid traffic as possible.

SEM is mainly based on 2 parts:

• SEO/AEO/GEO - search or answer or generative engine optimization

• Paid advertising and PPC (pay per click)

As Google dominates the search engine market, it’s vital to be present there and target relevant audiences.

2. Content marketing

Content marketing is based on the creation and distribution of relevant and useful content that attracts the attention of visitors/consumers.

There can be multiple types of content, here is a visual illustration:

3. Social media marketing (SMM)

Almost everyone uses a kind of social media platform. Creating brand awareness on social media can be the primary focus for a business, along with ecommerce opportunities, as there’s a clear trend of people using social platforms for shopping.

4. Email marketing

Email marketing includes sending promotional emails to potential customers. There are different ways to achieve that:

5. Influencer marketing

This might be one of the most overlooked marketing channels and it basically means partnering with an online influencer to market one of your products or services.

In this way, you can get access to their audience of hundreds,thousands or even millions of followers, who trust their influencers.

6. Video marketing

Video marketing might be the future of digital marketing, mainly because of the time people spend on video hosting and streaming platforms like Youtube, TikTok and others. Hence, it makes sense for small and large businesses to invest in it.

According to Renderforrest, video marketing help businesses increase:

• Brand awareness by 70%

• Traffic by 51%

• Sales by 34%

7. VR (Virtual Reality) Marketing

This is an emerging one. VR software takes users in an interactive virtual three-dimensional environment usually using headsets with special lenses (like Meta Quest VR) - to simulate a real-life experience.

While VR marketing might be more expensive, more and more brands use VR for product promotion and virtual storytelling.

If you need help with your digital marketing, TechBehemoths list thousands of trusted agencies that you can search and shortlist. Additionally, you can use the Project submission tool to get tailored offers based on your digital marketing needs.