There are 43 Companies in the United States
that provide Customer Service (Email/Chat) Services!
The United States has probably the most advanced software and information technology (IT) services industry in the world. More than 40 percent of the $5 trillion global IT market is in North America, primarily the United States. The industry accounts for $1.8 trillion of U.S. value-added GDP (more than 10 percent of the national economy) and 11.8 million jobs.
Discover Top IT Companies in the United States specialized in Customer Service (Email/Chat) and other related services. Find the best IT service providers for your projects.
Featured Companies in United States
This month, the following Customer Service (Email/Chat) companies managed to provide an outstanding service and support. It's worth taking a look.
We go beyond outsourcing — we’re your trusted partners in driving success and fueling growth.
Zaphyre specializes in B2B lead generation, appointment setting, and sales solutions to help businesses in United States grow and achieve their goals.
PBC is the only company with 88% first pass rate as we offer #1 - Rated Medical Billing Services for physicians in 48+ states in US.
Explore Top Customer Service (Email/Chat) Companies in United States
ePlanet is a leading BPO and IT company that provides innovative solutions to help businesses thrive in the digital age.
Allianze BPO International Verified Company
Schaumburg, United States Head office in: India
Best Business Process Management(BPM), BPO Company
Empowering Growth with Scalable Teams and Tailored Solutions for Startups and SMEs.
On-Demand Moving, Delivery, and Storage
We are the leading Web and Software Design/Development company in USA, we are in the process of growing to all major cites in USA.
SupportYourApp is a Support-as-a-Service company that has been providing secure technical, customer support and CX services to growing companies.
Unlock growth with CSV Now's expert recruitment, BPO solutions, virtual assistants, and tailored marketing strategies.
Arffy Technologies Private limited Verified Company
Wyoming, United States Head office in: India
Arffy Technologies Private limited is a dynamic software company known for its innovative solutions and commitment to excellence in the tech industry.
The Remote Group Verified Company
Delaware, United States Head office in: Philippines
Outsourcing Business that Grow Your Business
Established in 2002, ExpertCallers has since flourished as a dedicated supplier of customer support solutions to an international clientele.
VelanApps: Crafting tailored digital solutions for your business. Expert in custom software, website and mobile app development for your business.
Live Force is a leading live chat support services provider in the USA, focusing on capturing qualified leads to exceed your expectations.
ShyftOff simplifies on-demand staffing for call centers.
Services:
MMF INFOTECH TECHNOLOGIES PVT. LTD.
New York, United States Head office in: India
MMF Infotech provides excellent solutions and services with an exceptional expertise in Web design and development, Mobile application development, Di...
Fusion Business Solutions Pvt Ltd
Kew Gardens, United States Head office in: India
Fusion Business Solutions is one of the leading IT & BPO outsourcing companies based in India, with offices in USA and UK. We own a vast pool of t...
Louisville, United States Head office in: India
Our results-driven SEO and Online Advertising Campaigns generate, engage, and convert leads at scale. We also provide robust development services coup...
Wilmington, United States Head office in: Philippines
Digital Minds BPO Services is your outsourcing partner in the Philippines. We are a home grown and Filipino owned Business Process Outsourcing (BPO) c...
Cyfuture is a leading provider of call center, software development, data center, cloud and outsourced support services to clients in e-commerce, reta...
At Brand Connections, we connect the dots between you, your customers and the world of ever-changing consumer media consumption. People have never be...
Reputation.com delivers the category-leading Online Reputation Management platform for large, multi-location enterprises. We help companies monitor an...
Apex Global Mission: Redefine BPO industry by providing the best customer service management strategies to the worlds leading companies. We strive to...
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ICT in the United States: General Profile and Insights
The United States has probably the most advanced software and information technology (IT) services industry in the world. More than 40 percent of the $5 trillion global IT market is in North America, primarily the United States. The industry accounts for $1.8 trillion of U.S. value-added GDP (more than 10 percent of the national economy) and 11.8 million jobs. According to CompTIA, there are more than 525,000 software and IT services companies in the United States.
The average net salary of a web developer in the US is around $5000 with a $2000 annual prize. On the other hand, the hourly rate is nearly $32, which makes it one of the best-paid jobs in the world within the IT industry.
Why Should You Work With American Web & Software Companies
U.S. software companies operate in a mature, harmonized market and have a reputation for producing reliable and effective solutions that accelerate quickly to the marketplace. International companies in the industry have shown interest in the U.S. market because of its strong intellectual property rights laws and enforcement. U.S. companies lead the world's packaged and custom-software markets and are competitive in nearly all other market segments with a stable overseas market share.
What You Should be Aware of When Working With an US-based ICT Company
Having a large IT market has both advantages and disadvantages. While offering a wider variety of IT companies to choose from is one of the biggest advantages the U.S. has to offer, the challenge for potential clients and partners of the U.S.-based web & IT companies is that the industry development is not equally distributed to all states and cities. This is why it’s good to have in mind the most important U.S. IT hubs and focus on choosing the best suitable one depending on your needs.
How Reliable are US-based IT Companies
Based on a report delivered by CompTIA in 2020, the changes in the global IT market that make competition in this area tougher, U.S. companies will focus more on three development pillars:
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Training and Certification of professionals in their existing tech skills
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Training and Certification of professionals in new tech skills
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Career growth and project management.
This means that the market is saturated with the workforce and there is a small probability that companies will increase their hiring rate for new professionals. However, intensive and extensive skills development of U.S. tech professionals will increase the capacity and attractiveness of U.S. IT companies and web agencies. Additionally, this will improve the already well-developed abilities to deliver high-end products and services in the IT field
How Does the US IT Industry Relate to the Neighboring Countries
Considering that the US has probably the most developed IT infrastructure, the industry will keep its position for at least 3 years. On the other hand, the rising numbers of IT companies from Canada and Mexico come in contrast with what US companies have to offer. In other words, clients still have to choose between US companies and neighboring countries as the offers differ in quality and ways of executing projects.
Overall, the US IT industry is in leading positions in different sectors, and combined with an authentic business culture will probably continue to keep its attractiveness. Although companies from the U.S. are flexible and are always adjusting to market requirements, the global market still remains unpredictable which may lead to significant changes in the far future.