There are 4 Companies in Ethiopia
that provide Application Management & Support Services!

Ethiopia is more known for its safari, national parks, and UNESCO heritage sites. Also, in Ethiopia people are coming more for observing wildlife and lions in their natural habitat - so far, nothing about the IT sector. But it’s no surprise, since the World Bank ranked Ethiopia 141/190 in the ease of doing business, and this may look somehow intimidating both for investors and for potentially interested clients of IT companies. Now, in 2020 when you have the whole of Europe, the Americas, and Asia, almost no one would choose an African country for digital services. 

With all these, Ethiopia made huge progress in the digital sector, and local companies are providing non-financial aid to interested investors in their IT sector. Consulting, co-working spaces with views to safari, and mentoring are only a few of the services you can benefit from in Ethiopia. Also, in the context of Covid-19, the country entered the Green Zone, with around 10 cases in the entire country. 

Why you should work with Ethiopian IT companies

So, obviously, you will not find in Ethiopia a well-developed IT infrastructure and the industry overall. However, you may find in Ethiopia a friendly ecosystem that will help you develop the industry, and this may be very rewarding. 

Not so many Ethiopians IT companies are present on the local market, and the ones that exist are doing BPO and working for foreign customers from their operational centers located across the country. It’s a strategic location and a friendly business environment can make the country for many a great place where you can combine business with a vacation. 

There are no specific restrictions and things that you should know about Ethiopia when visiting it, except that you can enjoy your time and do the work you planned to do. 

What to pay attention to when working with Ethiopian IT companies

On the other hand, there are specific risks one may be exposed to in Ethiopia. The undeveloped IT industry, language barriers, and inexperienced developers and project managers can be a headache if Ethiopian IT companies were chosen as partners in a digital project. These risk factors come in contrast with the benefits the country has to offer, so taking a decision in this direction is an important step. 

How reliable are Ethiopian IT companies

You can’t really tell if Ethiopian IT companies are reliable or not. Simply because the local digital agencies didn’t take a chance to make a name for themselves on the international market - the country has a chance now to attract investors, create businesses that provide decent service quality, and start developing the country IT sector to a certain level. 

How the Ethiopian IT sector relates to the neighboring countries

In the region, there are countries that perform better and lower than Ethiopia. Even though the development levels of the IT sector are not comparable between Ethiopia and its neighboring countries, Kenya and Congo have managed to become the hosts of some international IT companies, but that’s probably because of the location rather than because of development. On the other hand, Uganda, Rwanda, and Burundi – the other neighboring countries, are far from implementing digitalization at the level Ethiopia is today.  Another thing that worth mentioning is that the main investor in East Africa is China and its companies. Probably, this will help the countries to develop at least in some fields which are more essential than IT. 

Day-by-day enterprise software applications are increasing and is known that these applications need a lot of attention in terms of maintenance and general functionality. Application Management & Support is the service that ensures the smooth operation and maintenance of these software applications used by businesses and organizations. 

Some useful statistics and facts about Application Management & Support highlight its significance and benefits. It is known - businesses that invest in application management and support have higher productivity, reduce downtime, improve user satisfaction, and increase revenue. They also benefit from enhanced security measures that protect applications from cyber threats.

In this connection,  there are several popular items that application management and support providers commonly offer. These include:

• Application monitoring that tracks various metrics like response time, resource usage, and error rates, all these performances and minimizing downtime
• Bug fixes, and implementation of upgrades to improve functionality and security of applications.
• Performance optimization refers to improving code efficiency and helping applications run more efficiently and faster providing this way a better user experience.

It is important to choose the right Application Management & Support company to benefit from all mentioned above. That is why we recommend taking into consideration the following factors to make the best choice for you:

• Check the company's experience in your industry or a specific type of application;
•  Evaluate the company's Service Level Agreements (SLAs) to align with your business requirements
•  Consider the company's ability to scale its services as your business grows and adapt to changing needs, including support for multiple applications and platforms
• Verify the company's approach to application security, and ensure your applications are in safe hands
• Look for a company that offers transparent communication, regular reporting, and a collaborative approach to problem-solving
• See the cost, compare pricing models and packages offered by different providers, and choose the best one.

Carefully evaluating these factors, you can choose an Application Management & Support company that best aligns with your needs. There are more than 1309 companies on our platform that offer a wide variety of application management support services. Explore their detailed profiles, and client reviews, and feel free to get in touch with them.

We’ve created also a powerful filter that you can use to narrow down the results based on your requirements and shortlist the companies. 

Alternatively, you can submit your project and our team will select and send you the best matching companies in about 1 hour. It’s free and there is no obligation to hire.