There are 3 Companies in Tunisia
that provide Application Management & Support Services!

Tunisia aims to position itself as a strategic hub in the Middle East and North Africa by becoming one of the top-performing countries in the region in terms of datacom infrastructure and IT business environment. 

In order to promote Tunisia as an attractive destination for outsourcing services and an anchor in the global digital movement, the government has lifted the ban made by the Telecommunications Regulatory National Agency (ANRT) over internet protocol (VoIP) services.

According to a report published by The Brooking Institution in October 2016, the VoIP ban resulted in US$320m of economic loss for Tunisia during the first half of 2016.

In terms of digital progress, Tunisia still struggles with disparities in access to computer technologies in crucial sectors. Even though 60% of Tunisians had access to the internet last year, the country’s 2019 network readiness index remains relatively low, ranking 78th out of 139.

Why you should work with Tunisian IT companies

Low prices and experienced professionals are the main reasons why Tunisia managed to attract direct foreign investments from international companies and organizations. Since the country has focused a lot on BPO services, it may be challenging for locals to establish their own IT and digital companies in a country with a poorly developed IT industry. 

What you should pay attention to when working with Tunisian IT companies

The local IT companies are mainly focusing on BPO, due to a poor-developed IT infrastructure. The only valuable resource remains skilled professionals, that over time earned valuable experience, and have increased the country’s performance in the field of digital services. 

How reliable are Tunisian IT companies

In terms of reliability, the Tunisian IT companies benefit from foreign companies’ reputations. 82% of all IT companies from Tunisia are multinational or international agencies and investors aiming to attract a low-cost and decent quality workforce. 

The main investors in the Tunisia IT industry are French tech companies, which are extending their network and influence in North-Africa and Mediterranean regions.

How does the Tunisian IT industry relate to the neighboring countries?

The close proximity to Spain, makes Tunisia look weak in front of new technology challenges and the poor-developed IT infrastructure, with banned services and risk to terrorism, gives no chance to the country to compete with Spain or Portugal in South-West Europe. 

On the other hand, Tunisia is probably the most developed country in North Africa and has the potential to achieve what it was aiming for in the first place - A strategic regional hub. However, Tunisia needs strong financial support from the international community and also transparency and democratic institutions to lead the necessary reforms for the country’s development overall, and particularly in the IT industry.

Day-by-day enterprise software applications are increasing and is known that these applications need a lot of attention in terms of maintenance and general functionality. Application Management & Support is the service that ensures the smooth operation and maintenance of these software applications used by businesses and organizations. 

Some useful statistics and facts about Application Management & Support highlight its significance and benefits. It is known - businesses that invest in application management and support have higher productivity, reduce downtime, improve user satisfaction, and increase revenue. They also benefit from enhanced security measures that protect applications from cyber threats.

In this connection,  there are several popular items that application management and support providers commonly offer. These include:

• Application monitoring that tracks various metrics like response time, resource usage, and error rates, all these performances and minimizing downtime
• Bug fixes, and implementation of upgrades to improve functionality and security of applications.
• Performance optimization refers to improving code efficiency and helping applications run more efficiently and faster providing this way a better user experience.

It is important to choose the right Application Management & Support company to benefit from all mentioned above. That is why we recommend taking into consideration the following factors to make the best choice for you:

• Check the company's experience in your industry or a specific type of application;
•  Evaluate the company's Service Level Agreements (SLAs) to align with your business requirements
•  Consider the company's ability to scale its services as your business grows and adapt to changing needs, including support for multiple applications and platforms
• Verify the company's approach to application security, and ensure your applications are in safe hands
• Look for a company that offers transparent communication, regular reporting, and a collaborative approach to problem-solving
• See the cost, compare pricing models and packages offered by different providers, and choose the best one.

Carefully evaluating these factors, you can choose an Application Management & Support company that best aligns with your needs. There are more than 1309 companies on our platform that offer a wide variety of application management support services. Explore their detailed profiles, and client reviews, and feel free to get in touch with them.

We’ve created also a powerful filter that you can use to narrow down the results based on your requirements and shortlist the companies. 

Alternatively, you can submit your project and our team will select and send you the best matching companies in about 1 hour. It’s free and there is no obligation to hire.