Miles IT Verified Company

Chris Miles began his entrepreneurship at a young age with a construction business with a large client base. While transitioning out of that business, Miles - a computer enthusiast and entrepreneur since age 12 - turned his attention to computer networking, custom software integrations, and Internet services for small- to mid-sized businesses. In 1997 at the age of 26, Chris Miles founded Miles IT without the aid of outside capital. Today, the company has over ___ employees and is a leading provider of IT services for businesses nationwide with the goal of helping people accomplish more. Miles IT specializes in IT support & managed IT services, cybersecurity, cloud migration & management, software development, systems integration, ecommerce & custom websites, and digital marketing. With a dedication to delivering exceptional high-tech service and a commitment to a real dollar return on investment for their clients, Miles IT helps companies across all industries accomplish more through best-in-class technology and consultative services.

A solid batch of around 200 projects a year

Every project is individual, therefore a custom approach and offer is made for each client.

Our culture is defined by our 12 beliefs that help us make the right decisions quickly and move as one company towards achieving a common goal. We Believe… Family Comes First. All family obligations can be met. We work together to help fellow staff members with their work obligations in order to free them up to ensure they meet their family obligations. You Request. We Respond. It Gets Done! And It Works!! We must each believe it as You Request. I Respond. It Gets Done!® And It Works!! My personal responsiveness, both internally and externally, makes up the responsiveness of our entire enterprise. Interruptions are Opportunities Knocking. INITIATOR and RESPONDER INITIATOR NOW – Initiator believes the benefits of immediate response outweighs possible negatives of the interruption PLANNED – add topic to a meeting agenda (One on One, Impact Meeting, etc.) RESPONDER STOP – give full attention LISTEN – to understand HELP – provide guidance and next steps EMPOWER – for future autonomy in similar situations Working Hard and Smart We each apply extraordinary efforts – “Working Hard” AND have a responsibility to uncover and execute on opportunities for improvement – “Working Smart”. Our Services are a Strategic Competitive Advantage for Our Customers. We don’t believe in implementing technology for the sake of technology. We believe in strategically implementing technology and applying expertise to increase the bottom line, efficiency, and quality of life of the business and its people. Passionately Advocating for What is Best. “If I know it’s good for them, I won’t let it go.” Caring. “We are caring people who do what we believe to be right.” We Start With YES. YES keeps the possibilities alive. NO closes the door. This does not mean we say YES to the wrong things. It does mean each of us starts with YES. Our goal is always to fully understand requests, consider all possibilities, and Help People Accomplish More. Taking Responsibility. We all do what it takes to ensure a successful outcome. We honor commitments to ourselves, our co-workers, our customers and vendors. Successful Communications = Successful Outcomes for All I ensure successful communications by increasing the level and methods until an identical understanding is confirmed People need to know why, where, what, how and when…and need it on a regular basis. They need status updates proactively. They should not have to ask for them. Career Development. We believe in the partnership between the staff member and their manager to plan a career path, and for the manager to remove obstacles and apply resources to empower the individual to build their skill sets and abilities so that they achieve their career objectives. We are One Company. We have many talented people providing a diverse set of services. Our customers view us as one company, as they should. We must also view ourselves as one company. We must work as a team and require that all staff be able and willing to do so.