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Microsolve 

3.8
5 Reviews
Founding Year 1992
Team Size 10-49
Hourly Rate $ $ $ $ $

Microsolve: Unleashing Your Competitive Edge with Comprehensive, Expert IT Solutions

Empowering mid-tier businesses across Australasia to achieve new heights through tailored IT solutions. Our decades of experience and deep technical expertise enable us to deliver seamless connectivity, robust cloud integration, advanced security, and proactive support - transforming IT into your business’s competitive advantage.

We are proud to be recognised by AWS for our excellence in designing, deploying, and integrating Workspaces environments, particularly within the Health, Aged Care, and Medical sectors. Our comprehensive service portfolio is designed to drive your business forward:

Microsolve at a Glance

Microsolve was founded by Dale Jenkins.
In average 15-25 projects a year
Aiming for projects with a budget above $15.000
Long term cooperation and mutual respect

This profile is managed by Dal* Jen****  (d***********@microsolve.com.au)

Last online: over a year agoResponse Unlikely
EXO ScoreEXO Score
OVERALL SCORE
65 + 9pts
Above Average
60/100
Reviews
45/100
Awards
100
Claimed
75/100
Description
55/100
Portfolio
53/100
Other
EXO Score Summary

Above Average: Microsolve presents a credible initial profile, but buyers still need project-specific evidence before committing. The profile lists five services and ten areas of focus, but without their names buyers cannot identify which delivery layers or technologies lead. Three portfolio items leave little work to assess; five reviews with a 4-star average are positive but still a small sample. A TechBehemoths Award in the 2024 edition and a domain-verified claim, made in 2024, support the profile's standing. The listed team is 10-49 people and its client focus spans small businesses, general partnerships, and mid-market companies. One office and one account manager are listed, while seven of eight supporting signals are present. Microsolve is worth considering, but request relevant case studies, confirm the team's fit and availability, and check references before committing.

Reviews Summary

Five reviews with a 4-star average are an emerging signal, not a substantial record. The rating gives buyers some positive feedback to weigh, but the review count is too small to establish a dependable pattern across clients or projects. Read the individual reviews for relevance to the work being considered and ask for references from comparable engagements before relying on the overall rating. This is useful corroboration, but it should not outweigh the limited portfolio evidence or stand in for project-specific verification.

Awards Summary

Microsolve is a TechBehemoths Award winner in the 2024 edition, giving buyers a platform-recognition signal for that year. One edition does not establish a multi-year record, so treat it as supporting context rather than evidence of results on a particular project. The profile does not show recognition across additional editions. Buyers can include the award in their initial comparison, but should base a shortlist on relevant work, references, and the proposed team's fit for the brief.

Claimed Summary

The profile is claimed and verified through a business email matching the company's website domain. That is a strong accountability signal: Microsolve stands behind the profile information, giving buyers more reason to use it as a current point of contact than an unclaimed listing. The profile was claimed in 2024. Verification does not prove project performance or confirm every detail independently, so buyers should still check scope, availability, and references before making a decision.

Description Summary

The expanded self-description gives buyers more orientation than a bare company summary and can help clarify how Microsolve presents its expertise and approach. That is useful for deciding whether to investigate further, but profile copy remains a statement of intent, not evidence of delivery. The available information does not identify particular claims or examples from the text, so buyers should test its relevance against the three published portfolio items and ask for case studies tied to their own brief before treating the description as proof of fit.

Portfolio Summary

Three published portfolio items give buyers a starting point, but this is still thin delivery evidence: they can see almost none of the company's actual work across a broader range of projects. The profile does not establish whether those examples match a buyer's sector, technical needs, or project scale. Before shortlisting, request relevant case studies with the project scope, Microsolve's role, and outcomes, then compare them with the work shown here. The portfolio is useful for an initial screen, not enough on its own to validate delivery fit.

Other Summary

The supporting profile picture is reasonably complete, with seven of eight signals filled. Its clearest strengths are breadth of listed focus areas and services, while the verified claim and a 2024 TechBehemoths Award add accountability and recognition. The main limits are the small portfolio, one account manager, and no published platform articles; team scale is also modest relative to larger delivery needs. The result is a useful initial screen, but buyers should request relevant case studies and confirm proposed staffing before deciding on fit.

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Locations

Microsolve has one office.

One Office

Company Speciality

Where Microsolve's expertise concentrates - services, technologies, and which clients they fit best.

Client Focus

  • 60% - Mid-market ($1M - $10M)
  • 20% - Small Business ($500k - $1M)
  • 20% - General partnership ($200k - $500k)

Industry Focus

  • Health Care & Medical
    30%
  • Business services
    20%
  • Financial services
    20%
  • Legal
    20%
  • Non-profit
    10%

How Microsolve compares with other companies in Australia

Benchmarked against every other company in Australia. See exactly where Microsolve ranks.

How Microsolve compares to other companies based on profile strength?

See how Microsolve is positioned among 1677 companies from Australia based on profile strength. An above-average rate means the company has all it needs to deliver a project.

How much does Microsolve charge for their services compared to other companies in Australia and Wollongong?

Microsolve charges between $150 and $250/hour, meaning that the cost of their services in Australia is above the market average. Their high price range might be a result of an extended experience or high-quality work. Keep this in mind before calculating your budget and requesting a quote.

How many services does Microsolve provide compared to other companies?

Microsolve covers 10 services in their current region or area. This means that the company offers a medium range of services compared to their competitors. This is safe. A bit of experience from more fields is always good, in case you may need additional services, they can cover it as well.

When was Microsolve founded?

Microsolve was founded in 1992. According to TechBehemoths data, 75 companies were founded in Australia in the year 2000 or before. Compared to other companies, Microsolve is veteran in the market. What can be added here? A very experienced company, which most of the time works with bigger clients or long-term projects. If you are one of these - don't think twice and contact them.

See the work before you reach out.

Transforming WiFi for Multi-Site Aged Care

Service Integration of Acquired Residential Care Facility

Cloud PABX Migration Eliminates Lost Calls and Enhances Intersite Communications

Reviews

Reviews summary

Microsolve’s record is mixed: the average is 3.8 across 5 reviews, an emerging sample that one new review could shift. The reviews span 2018-2019: three are 5-star, one is 3-star and one is 1-star, so 2 sit below 4 stars. The source split between TechBehemoths and imported reviews is not provided. With the newest review from 2019, this is dated evidence of past performance, not a current read on the team.

The available entries contain no review text or project details, so they do not show what clients praised or criticized, or whether feedback concerns cloud consulting, managed IT or another service. The ratings also provide no client-size or industry context against Microsolve’s stated focus.

The topics behind the 1-star and 3-star ratings are unknown, leaving the reasons for the mixed score unresolved. Before signing, ask for a current reference from a client with a comparable cloud or managed IT engagement.

3.8

From 5 Reviews

The reviews are collected on TechBehemoths, Google, Trustpilot and other resources.

5
4
3
2
1
Sort by: Relevance

Kaye Chapman

5.0on 30 Oct 2019

Tom Nicholls

5.0on 27 Oct 2019

Kate Spears

1.0on 25 Oct 2019

Jen

5.0on 13 Jun 2019

Mark P

3.0on 11 Dec 2018

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