There are 1 Companies in Vietnam
that provide Voice Services!

As Vietnam moves from low-tech manufacturing to a service-oriented economy, the country’s information technology (IT) market is increasingly gaining traction, giving competition to IT firms in China and India. This has partly been encouraged by the growth of Vietnam as a regional market for domestic enterprises and global technology vendors.

Why you should work with Vietnamese IT companies

Local software producers mostly provide their products to government and small and medium-sized enterprises, while larger Vietnamese companies generally look to multinationals for software. As internet infrastructure starts to improve, more demand for areas such as software as a service (or, on-demand software) and other cloud-computing services should pick up. 

What you should pay attention to when working with Vietnamese IT companies

The underdeveloped IT sector and infrastructure, as well as a relatively low level of education in IT, make Vietnamese companies less attractive to foreign customers. Additionally, IT companies and web agencies from Vietnam face systemic problems with cybersecurity, piracy rate and efficient communication among others.  

Cybersecurity is a particular vulnerability for Vietnam, and one of the most notable cases happened in 2016, when an alleged Chinese hacker group, 137CN, carrying out a number of cyberattacks on Vietnam’s airports as well as the official website of the national flag carrier Vietnam Airlines in which the airline’s customer database was stolen and made public on the internet.

In 2019 there were a total of 31,500 security incidents in the country, according to the Vietnam Computer Emergency Response Team. In the first half of 2020 alone the number of incidents was 4.4 times higher compared with a year earlier. 

How reliable are Vietnam based IT companies 

Under the strongly growing digital economy, major opportunities are opening for investors, especially those who want to provide products and services based on new technologies. Combining this and the cheap market price, Investors rely on Vietnamese IT companies to provide the needed digital services. 

But the situation is different in the regional market, where potential clients have a wide range of countries and companies were to choose from for their web or software projects. 

How does the Vietnamese IT industry relate to the neighboring countries

IT outsourcing services generate around $3bn a year, according to Vinasa. However, Vietnam is still a boutique market when it comes to outsourcing and lags behind its regional peers such as India and the Philippines, which earned $98bn and $21.3bn, respectively, from providing IT services. 

Voice Service refers to a variety of services that involve the use of voice. Through this service, users can make and receive phone calls, send voice messages, and interact with various applications using voice commands. 

For businesses, Voice Service improves customer support, streamlines operations, and improves brand engagement. Voice assistants, in particular, have become valuable tools for hands-free tasks and accessing information on the go.

The adoption of voice technology is increasing rapidly. It is curious to know that Voice search is incredibly popular among mobile users, more than 60% of people said they use voice search when they are alone, 74% of consumers worldwide use voice search to play music, while 66% of the users use it to check the weather. 

Let’s see what other services include voice. 

As we mention previously:

• Virtual assistants help users with different tasks such as setting alarms, playing music, and controlling smart home devices. Some examples of Virtual Assistants are  Amazon Alexa and Google Assistant.

• Call centers use voice services to provide customer support. A variety of voice technologies are used such as voice recognition and speech analytics and more.

As well as:

• Telephone service, which is the most basic type of voice service

• VoIP is a newer type of voice service that uses the internet to transmit voice signals. It is more cost-effective than telephone service.

• Video calling gives the opportunity to see each other talk, a great way to stay in touch with family and friends who are far away.

Voice Service is so important in our fast and busy world. They allow us to communicate with each other in a more natural way, and at the same time accomplish a variety of tasks. 

Voice service makes technology more accessible to more people, including those with disabilities and those who are not tech-savvy. 

Also, voice technology opens up new opportunities for businesses to connect with customers through voice-activated advertising and personalized recommendations.

But how to know which Voice Company is a good one? Follow these tips and make the right choice!

1. Voice Quality

2. Accuracy and Speed

3. Security 

4. Price

5. Customer Support

Discover your perfect Voice Company on TechBehemoths! We've gathered more than 302 companies from various countries, all ready to serve your project needs. Dive into their comprehensive profiles, read valuable client reviews, and don't hesitate to connect with them directly.

If you prefer a more hands-off approach, you can simply submit your project, and within just one hour, our expert team will curate and send you the best-matching companies. 

Best of all, it won't cost you a thing, and you're under no obligation to hire anyone. 

So, why wait? Take advantage of this incredible opportunity to find the right fit for your project hassle-free!