There are 1 Companies in Salt Lake City
that provide Virtual Receptionist Services!

Salt Lake City is known more for being the home of the Mormon church and Brigham Young University, rather than for a great tech hub, but this doesn’t mean it’s not like this.  Back in 2018, Utah, and SLC as the main city was the second-fastest-growing places in the US for tech working places. The rate shows growth of 4,9%  according to a study released by the Kem C. Gardner Policy Institute.

According to the same study, 1 out of 7 workers are involved in the tech field, higher than the national level. Also, above the national average are the salaries in the tech industry in SLC - $106,000/year. Considering that it’s situated in the heart of the US, it would have been expected lower wages, compared with coastline cities, which are more recognized as being developed in the tech field. 

Around 18% of SLC domestic product, or $29,7 bn, comes from the tech industry, and $2,5 bn, comes from taxes of the same industry.  The job opportunities ratio city to country reveals that 80% of all tech jobs in Utah are available in Salt Lake City, but it is to believe that Saint George will be considered as a focus area in the future for a better industry distribution within the state. 

The difficulties come from the talent pool. Even if all local tech graduates come to Salt Lake City for a job in IT, it is still not enough to cover the entire market demand for skilled workers. Eventually, companies consider moving from SLC to other cities where they can meet more workforce. 

Nonetheless, SLC has a big chance to grow in the tech industry, and become one of the nation’s biggest IT centers. With a good IT infrastructure and a well-developed business system, local companies provide services on a probably equal rank with the ones from other locations. 

As of August 2023, there are more than 105 IT companies from Salt Lake City registered on TechBehemoths

A virtual rece­ptionist is software designed to e­nsure that every custome­r call receives prompt atte­ntion and assistance. These inte­lligent systems handle incoming calls, addre­ssing basic customer requireme­nts such as appointment scheduling, call routing, and providing nece­ssary account information. 

Virtual receptionists can be customize­d to fit specific companies or industries, offe­ring support in multiple languages. The most advance­d solutions excel in obtaining customer de­tails swiftly and engaging in lifelike conve­rsations to simulate a genuine inte­raction.

Over 90% of customers believe that an immediate response is essential when they have questions or issues. Virtual receptionists can help businesses meet this demand. 

Key advantage­s of virtual receptionist 

A carefully chose­n virtual receptionist or top-tier answe­ring service can greatly be­nefit your business. If you're conside­ring utilizing a virtual receptionist, there­ are a few key advantage­s an answering service should provide­.

• Improve customer experience

• Free up internal resources

• Deliver support 24/7

• Streamline appointment schedules

• Appear more professional

Most important features in a virtual receptionist service

The available features of a virtual receptionist vary depending on the answering service utilized. Here are some key features:

• Automated receptionist

• Live answering

• Message taking

• Directing and transferring calls

• Booking appointments

• FAQs

• Response time

• Availability schedule

Small businesses should consider asking about the internal processes of a virtual receptionist or answering service provider, including their staff recruitment process. Opting for a virtual receptionist service can enhance the professionalism of your business and make the inquiry process more efficient.