There are 9 Companies in Turkey
that provide Online Reputation Management Services!

While states, large companies, and universities discuss terms like the Fourth Industrial Revolution, 5G, the Internet of Things, artificial intelligence, and cybersecurity, consumers concern themselves with applications for their mobile devices, cloud technology, or developments in digital gaming. However, the origin of all of these is the information technology (IT) and software sector. The IT sector, which keeps states, companies, and individuals functioning, is a strategic –in the fullest sense of the word–arena. 

Efforts towards digitalization are increasing every day throughout the world, creating new technology and solutions almost every day and shaping the future. Turkey has also rolled up its sleeves and gotten to work in this area. The information sector has become important in state policies, in companies’ business targets, and in education. The state aims to speed up its R&D efforts in software, in educational projects, and production by implementing various kinds of promotions and incentives.

Using local capital has increased the productivity of this sector, which provides added value far above the cost of expenditure for education and investment. Meanwhile, Turkey has also begun to lead in service exports. 

While players in Turkey’s information sector cooperate with all other sectors in the country to increase digital transformation and productivity, the export rate is also increasing. The Turkish information sector, which supports Turkish mobile operators, bankers, and the defense industry -all of which are world leaders- has become a regional leader. This progress is demonstrated by the statistics and rankings. 

Why Work With Turkish IT Companies

In the last two decades, Turkish IT companies managed to make a name for themselves, at least in the region, and also made the country a regional tech hub. One of the main reasons for the high performance of Turkish companies is the increasing professional workforce that empowers the entire IT ecosystem. In their turn, IT companies have specialized in creating, developing, and delivering professional digital services both for internal and external markets. 

Between 2015-2019, the demand for Turkish digital services grew by 300%, which tells a lot about the preferences of clients that reoriented to a cheaper and still well-developed market. The demand is still in 2025 due to the growth of the Turkish economy and the government’s investment in the development of IT infrastructure.

What to Be Aware of When Working With Turkish IT Companies

Even though most of the services provided by Turkish digital agencies are professional, there is still a 3% chance that clients will meet an agency that lacks experience or has credibility issues. This problem finds its roots in the fast-development process of the entire sector. 

Another potential issue you may encounter when working with Turkish IT companies is management. Again, it’s not a regular issue a client may meet, but it’s something that needs to be paid attention to. 

How Reliable Are Turkish IT Companies

Together with a fast-developing IT industry, Turkish digital agencies and IT companies also improved their reputation and became one of the region’s most favorite partners in developing web solutions for the country’s public sector, private companies, and neighboring countries' entities. 

The price per quality is considered one of the most reasonable on the international market, and there are no bureaucratic issues in contracting, working with, and ending agreements with Turkish companies. As it was mentioned previously, the government-supported facilities for IT companies create a good environment for the development of the IT industry. 

Online re­putation management (ORM) is the practice­ of strategically controlling and enhancing the way a brand, busine­ss, or individual is perceived online­. It plays a vital role in building customer trust, establishing industry cre­dibility, and driving sales. Key aspects of ORM include­ effectively responding to negative fee­dback, getting positive reviews, and close­ly monitoring brand mentions on various platforms.

Are you aware­ that 75% of businesses consider online­ reviews, comments, and forum posts crucial for the­ir financial stability and reputation?

Why online reputation management is important for your business

• The way your brand appe­ars online can significantly impact purchasing decisions. 

In fact, studies show that 59% of shoppe­rs conduct online research be­fore making a purchase, and a whopping 97% of consumers consult product re­views before buying. This me­ans that if your brand doesn't present itse­lf positively online, you risk losing potential custome­rs.

• Managing negative­ reviews is esse­ntial for any business. 

While negative­ reviews are unavoidable­, actively monitoring and responding to them can have­ a positive impact on your online reputation. Re­search has shown that customers who had their complaints addre­ssed within five minutes on social me­dia were more like­ly to continue making purchases with the company in the­ future.

• It provides valuable feedback.

Customer re­views offer valuable fe­edback that can help identify and addre­ss potential issues in your products, service­s, or overall customer expe­rience. By analyzing and reading through multiple­ reviews, you can gather use­ful insights that highlight recurring complaints and guide improveme­nts.

Factors that Contribute to ORM

While e­very business uses a unique­ mix to maintain its online reputation, effe­ctive ORM should involve combining the following strate­gies:

• Owned media - Experiences of both employees and customers, user-generated material, assessments, online seminars, and brand-generated content.

• Paid media - Lead generation, affiliate programs, native advertising, and sponsored social media postings.

• Earned media - Public relations, media relations, and influencer marketing.

• Shared media - Community service and collaborations, co-branding campaigns, and organic social media content.

What is the role of online brand reputation manager

A brand reputation manage­r maintains a positive online image­ for a brand. They utilize various online re­sources to monitor and influence public pe­rception of the brand. This involves analyzing re­views, tracking online mentions, and me­asuring brand sentiment. By actively managing the­ brand's online presence­, they ensure that the­ brand maintains a positive reputation among its audience­.

TechBehemoths lists over 900 online re­putation management service providers. Use the­ smart filters to find and select the­ companies you need. You can vie­w their profiles and reach out to the­m for collaboration or submit your project.

The system will match your peoject requirements with the best brand strategy se­rvice providers. Lastly, you can find out more about what is online re­putation management and how to develop effectively on TechBehemoths blog.

Where to track your brand mentions and what tools to use?

The web is vast, so finding mentions about your brand requires specific tools. You can monitor your brand mentions and sentiment on different platforms like:

• Social media - Facebook, Linkedin, Twitter (X)

• Web and news sites - niche websites/blogs and news sites.

• Review sites - Trustpilot, Google reviews

• AI chatbots - ChatGPT, Perplexity, 

• Communities and forums - Reddit, Quora, niche forums

Examples of tools you can use to track the mentions of your brand:

• Social media, community, review sites - BrandMentions, Brand24, Mention.com

• Web and news - Ahrefs, BrandMentions, Brand24
   
• AI chatbots - Peec AI, Otterly.AI, BrandBeacon.Ai

Most recently, AI chatbots like ChatGPT are gaining fast user adoption and are transforming how people search for and access information. Users are asking more complex questions instead of searching keywords, and the process is more conversational. 

AI chatbots aren’t like Google, they don’t rank content traditionally. Instead, they serve and recommend content and websites based on users questions, context, quality, and relevance.

Knowing how good your brand is performing in chatbots and the general sentiment of users when they ask questions about your brand/content is important for your business. This data can help you adjust your marketing activities accordingly and react to possible negative feedback or reviews.

Here is a comparison of some AI chatbot visibility tools:

Key elements for an efficient reputation management strategy

Here are some practical considerations for a successful online reputation management strategy:

1. Define your unique values

Ask yourself some of these questions: what problem are you solving for your customers, why would they want to buy from you and not your competitors? Then tailor your answers/actions to these values

2. Monitor your brand mentions

Use the tools mentioned earlier to track the mentions about your brand on different platforms. Be proactive and respond to positive and negative feedback, reviews, etc.

3. Listen to your customers

Social media platforms, review sites along with your site are feedback channels for your customers. It’s important to listen to your customers' frustrations and positive experiences to adjust your product/service accordingly and communicate in a professional manner.

4. Monitor your competitors 

Tracking the online mentions of your competitors is a good way to stay up to date with what’s happening with your competitors and get ideas of new marketing campaigns.

5. Define the key elements

Consider the key elements that are part of your online reputation management:

• A clear statement of your brand mission/unique value proposition, and social media activities to support them

• Regular brand related updates using high-quality content

• Up-to-date positive feedback from customers

• Internal documentation on how to answer to positive/negative reviews and feedback

• Fake reviews and spam management rules

• List of possible reputation risks and how to manage them. 

• Responsibilities distribution among sales, marketing, and support teams. Who is doing what?

If you need help with ORM, consider finding the right agency for your needs, using the Submit your project option on TechBehemoths. It’s free, and there is no obligation to hire.