There are 2 Companies in Perth
that provide Non-Voice BPO Services!

Perth has a rapidly evolving start-up and innovation ecosystem. In recent times, there has been a rapid increase in the number of active technology and digital start-ups in Western Australia. The sector supports thousands of new jobs in early-stage scalable technology businesses that are supported by a thorough network of shared working spaces.

Discover Top IT Companies in Perth specialized in Non-Voice BPO and other related services. Find the best IT service providers for your projects.

Non-voice BPO services refer to outsourcing tasks that do not require direct voice communication. Instead, these services focus on written communication methods such as email and chat support, content moderation, social media management, order processing, transcription, data entry, data processing, and other back-office operations.

The non-voice BPO market has experienced steady growth in recent years and is expected to reach over $540 billion by 2032.

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Explore Top Non-Voice BPO Companies in Perth

We found 2 companies. Last updated in: March, 2024

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How Is The Tech Environment in Perth: Data & Analysis

Perth has a rapidly evolving start-up and innovation ecosystem. In recent times, there has been a rapid increase in the number of active technology and digital start-ups in Western Australia. The sector supports thousands of new jobs in early-stage scalable technology businesses that are supported by a thorough network of shared working spaces.

The City of Perth is focused on the growth and development of the technological, innovation, and entrepreneurial sectors within Perth. A key aspect of support for this area involves the encouragement of clustering, collaboration, and coordination across industry sectors. The current level of development occurring within the creative and technology industries will continue in line with new and emerging opportunities within these sectors.

The City recognizes that the continued growth of this sector is important to the city’s economic diversity and will help position Perth as a center of knowledge and innovation excellence. The development of the knowledge-based economy, globalization, and international competitive pressures have increased the importance of creativity and innovation in local economies.

Perth also has a number of accelerators, incubators, and startup programs that support the IT and tech industries. Among the most notable are Vocus Upstart, HARVEST accelerator, Plus Eight Accelerator, and Quantum TX. Each of these accelerator programs creates a friendly environment and increases the business, software, and tech capabilities of the city overall. 

When it comes to salaries in the IT industry, Perth is located somewhere between Brisbane and Sydney, with an average sector wage of $68K/year. For young professionals, this may be an attractive place where to start or continue their careers. At the other end of the table, potential clients who are interested in developing a digital project in Australia may find prices a bit higher than expected. However, everything depends on the company, portfolio, experience, number of employees, and location in the city. 

Overall, Perth has the capacity to become one of Australia’s most important tech centers and attract new investment opportunities for local projects and companies. 

 

What is Non-Voice BPO and what are its benefits for your projects?

Non-voice BPO services refer to outsourcing tasks that do not require direct voice communication. Instead, these services focus on written communication methods such as email and chat support, content moderation, social media management, order processing, transcription, data entry, data processing, and other back-office operations.

The non-voice BPO market has experienced steady growth in recent years and is expected to reach over $540 billion by 2032.

Non-voice BPO services help companies:

  • To streamline its operations
  • To increase productivity
  • To reduce their costs, given that they do not need so many resources
  • To improve customer satisfaction
  • Often provide 24/7 support, making it possible to respond to clients in different time zones
  • Enable access to the global workforce and benefit from diverse skill sets and linguistic capabilities

These services are popular in industries such as healthcare, finance, e-commerce, IT, and customer support.

Choosing the right Non-Voice BPO company to work with is not an easy task. There are multiple aspects to consider:

  • First of all, draw attention to experience and expertise, which are the key indicators of a company's capabilities
  • Then, look for a BPO company that has a strong track record, positive customer reviews, and relevant case studies
  • Find out about quality assurance processes which are also important to ensure accuracy and efficiency
  • Ask about their technology and infrastructure for efficient service delivery
  • Check data security measures and compliance with industry regulations
  • Evaluate pricing models and cost structures in relation to the value and affordability they offer
  • Assess their communication channels and willingness to maintain a close collaboration

By considering this aspect, you can more easily choose a Non-Voice BPO company that aligns with your requirements and expectations, while providing high-quality services and helping to improve operational efficiency.

There are more than 204 companies on our platform that offer a wide variety of Non-Voice services. Explore their detailed profiles, and client reviews, and feel free to get in touch with them.

We’ve created also a powerful filter that you can use to narrow down the results based on your requirements and shortlist the companies. 

Alternatively, you can submit your project and our team will select and send you the best matching companies in about 1 hour. It’s free and there is no obligation to hire.