There are 7 Companies in Australia
that provide Non-Voice BPO Services!

Australia is considered one of the most promising countries with an ICT tradition. With a good research infrastructure, experienced workforce, and friendly environment it has a constantly growing IT industry that attracts both investors and clients. 

 According to the Commonwealth Scientific and Industrial Organisation, the IT industry in Australia will grow by 2030 with 27% due to highly qualified labor force and friendly government policies that encourage companies to invest in Australia’s IT Sector. 

The average net salary in the IT industry is around 6,875 U. S. dollars, which makes an average of 82K/year. This also explains the price range/hour which varies between $30-45/hour. 

Why working with Australian web agencies

Australian-based agencies provide high-quality web & IT products with a wide range of services and fully assumed responsibility for their work. The service quality is proportionate to the price range, but if you look for agencies that will do everything from A to Z – the Australians will handle the process. 

What to be aware of when working with Australian web agencies

Based on multiple reviews and feedback from clients of Australian web agencies, it’s good to pay attention to the prices and services attached, especially after the project ends. Sometimes, it costs more to maintain the web project than to create it. But it’s not always the case.

Are Australian IT companies reliable? 

There is no precise answer to how reliable each Australian-based web agencies. However, on average, Australians tend to execute all requirements, exactly specified in the agreement with no challenges. Clients recommend Australian web agencies due to their high efficiency and skills but also do not recommend them due to price range. 

How the Australian IT sector relates to its neighboring countries

Australia’s only competitor in the region is Indonesia, which also progresses on the IT industry scale. However, it’s impossible to compare these two countries in price range, as Australia has a significantly higher price cost per hour. 

Overall, Australia is considered to be a top destination for business and also for working in the IT sector mainly because of the number of professionals and skilled developers, designers, and an increasing number of freelancers that deliver good services. 

Non-voice BPO services refer to outsourcing tasks that do not require direct voice communication. Instead, these services focus on written communication methods such as email and chat support, content moderation, social media management, order processing, transcription, data entry, data processing, and other back-office operations.

The non-voice BPO market has experienced steady growth in recent years and is expected to reach over $540 billion by 2032.

Non-voice BPO services help companies:

• To streamline its operations
• To increase productivity
• To reduce their costs, given that they do not need so many resources
• To improve customer satisfaction
• Often provide 24/7 support, making it possible to respond to clients in different time zones
• Enable access to the global workforce and benefit from diverse skill sets and linguistic capabilities

These services are popular in industries such as healthcare, finance, e-commerce, IT, and customer support.

Choosing the right Non-Voice BPO company to work with is not an easy task. There are multiple aspects to consider:

• First of all, draw attention to experience and expertise, which are the key indicators of a company's capabilities
• Then, look for a BPO company that has a strong track record, positive customer reviews, and relevant case studies
• Find out about quality assurance processes which are also important to ensure accuracy and efficiency
• Ask about their technology and infrastructure for efficient service delivery
• Check data security measures and compliance with industry regulations
• Evaluate pricing models and cost structures in relation to the value and affordability they offer
• Assess their communication channels and willingness to maintain a close collaboration

By considering this aspect, you can more easily choose a Non-Voice BPO company that aligns with your requirements and expectations, while providing high-quality services and helping to improve operational efficiency.

There are more than 204 companies on our platform that offer a wide variety of Non-Voice services. Explore their detailed profiles, and client reviews, and feel free to get in touch with them.

We’ve created also a powerful filter that you can use to narrow down the results based on your requirements and shortlist the companies. 

Alternatively, you can submit your project and our team will select and send you the best matching companies in about 1 hour. It’s free and there is no obligation to hire.