There are 1 Companies in Melbourne
that provide Non-Voice BPO Services!

Melbourne is the 3rd largest city in Australia and one of the leading tech hubs in the world, and in addition to all, Melbourne the most livable city according to a study published by The Economist. This makes the city the main attraction for both investors and IT professionals that aim for a developing career home, in Australia. 

But the IT ecosystem is also consolidated by startup accelerators, incubators, and partnership programs that continue to invest in tech & IT and create career opportunities for young professionals. Blue Chili, CoM X, CyRise, Hatch Quarter, Melbourne Innovative Center are among the most noticeable programs that contribute to the digital development of Melbourne. 

Regarding average wages in Tech & IT in Melbourne, we can say that according to glassdoor it consists of 55K+/year which is considerably lower than in Sydney ($84K/year). But there are also factors such as living expenses and taxes, that differentiate from region to region in Australia. 

Another advantage of Melbourne is the supportive sense of community for those starting out. And even if the digital professionals are not the most sociable overall, in Melbourne things are different and the “meetup” culture dominates the tech scene, or at least it did until the pandemics.  These meetups provide chances and opportunities for students in fields such as AI, robotics, IoT, and  Blockchain. With this knowledge, youngsters can already start their careers with confidence.

Overall, despite the rapid growth of the Melbourne scene, it seems that Australia is yet to have a true equivalent to San Francisco’s Silicon Valley. Whether Melbourne can claim the title of Silicon Valley of Australia remains to be seen.

Interested in IT companies from Melbourne?! Discover them all here

Non-voice BPO services refer to outsourcing tasks that do not require direct voice communication. Instead, these services focus on written communication methods such as email and chat support, content moderation, social media management, order processing, transcription, data entry, data processing, and other back-office operations.

The non-voice BPO market has experienced steady growth in recent years and is expected to reach over $540 billion by 2032.

Non-voice BPO services help companies:

• To streamline its operations
• To increase productivity
• To reduce their costs, given that they do not need so many resources
• To improve customer satisfaction
• Often provide 24/7 support, making it possible to respond to clients in different time zones
• Enable access to the global workforce and benefit from diverse skill sets and linguistic capabilities

These services are popular in industries such as healthcare, finance, e-commerce, IT, and customer support.

Choosing the right Non-Voice BPO company to work with is not an easy task. There are multiple aspects to consider:

• First of all, draw attention to experience and expertise, which are the key indicators of a company's capabilities
• Then, look for a BPO company that has a strong track record, positive customer reviews, and relevant case studies
• Find out about quality assurance processes which are also important to ensure accuracy and efficiency
• Ask about their technology and infrastructure for efficient service delivery
• Check data security measures and compliance with industry regulations
• Evaluate pricing models and cost structures in relation to the value and affordability they offer
• Assess their communication channels and willingness to maintain a close collaboration

By considering this aspect, you can more easily choose a Non-Voice BPO company that aligns with your requirements and expectations, while providing high-quality services and helping to improve operational efficiency.

There are more than 204 companies on our platform that offer a wide variety of Non-Voice services. Explore their detailed profiles, and client reviews, and feel free to get in touch with them.

We’ve created also a powerful filter that you can use to narrow down the results based on your requirements and shortlist the companies. 

Alternatively, you can submit your project and our team will select and send you the best matching companies in about 1 hour. It’s free and there is no obligation to hire.