There are 2 Companies in Johannesburg
that provide Non-Voice BPO Services!

Johannesburg is the capital and largest city of Gauteng, the richest province in South Africa. This city is among the world's 50 most populated urban areas with a unique status as the largest city globally that is not located along a river, lake, or coastline.

Johannesburg is one of the leading technology cities in Africa, with a well-developed telecommunications network, high-speed internet access, many co-working spaces, and technology incubators. There are many startups like Paystack, Flutterwave, Andela, Yoco, etc, as well as several large tech companies, such as Google, Microsoft, and Amazon.

Many strong universities and colleges are located in the city, one of which is the University of Johannesburg, one of the largest universities in South Africa. It is not surprising that there is a large number of rising tech talent. The city also has a number of programs aimed at training and developing technology workers. 

Every year, there are various tech events such as the Africa Tech Summit and GeekCon Africa in Johannesburg that connect investors and entrepreneurs and help them stay up to date on the latest trends in the tech world.

Johannesburg is a good destination for tech companies and startups, with an affordable cost of living and a strong entrepreneurial culture. 

If you are looking for an IT provider in this city, there are about 105 companies on the TechBehemoths platform. Explore their profiles, services they offer, prices, portfolios, and reviews. To make your search easier, use the filter or submit your project, and we will find the company that suits your needs. It's free and there's no obligation to hire.

Non-voice BPO services refer to outsourcing tasks that do not require direct voice communication. Instead, these services focus on written communication methods such as email and chat support, content moderation, social media management, order processing, transcription, data entry, data processing, and other back-office operations.

The non-voice BPO market has experienced steady growth in recent years and is expected to reach over $540 billion by 2032.

Non-voice BPO services help companies:

• To streamline its operations
• To increase productivity
• To reduce their costs, given that they do not need so many resources
• To improve customer satisfaction
• Often provide 24/7 support, making it possible to respond to clients in different time zones
• Enable access to the global workforce and benefit from diverse skill sets and linguistic capabilities

These services are popular in industries such as healthcare, finance, e-commerce, IT, and customer support.

Choosing the right Non-Voice BPO company to work with is not an easy task. There are multiple aspects to consider:

• First of all, draw attention to experience and expertise, which are the key indicators of a company's capabilities
• Then, look for a BPO company that has a strong track record, positive customer reviews, and relevant case studies
• Find out about quality assurance processes which are also important to ensure accuracy and efficiency
• Ask about their technology and infrastructure for efficient service delivery
• Check data security measures and compliance with industry regulations
• Evaluate pricing models and cost structures in relation to the value and affordability they offer
• Assess their communication channels and willingness to maintain a close collaboration

By considering this aspect, you can more easily choose a Non-Voice BPO company that aligns with your requirements and expectations, while providing high-quality services and helping to improve operational efficiency.

There are more than 204 companies on our platform that offer a wide variety of Non-Voice services. Explore their detailed profiles, and client reviews, and feel free to get in touch with them.

We’ve created also a powerful filter that you can use to narrow down the results based on your requirements and shortlist the companies. 

Alternatively, you can submit your project and our team will select and send you the best matching companies in about 1 hour. It’s free and there is no obligation to hire.