There are 3 Companies in Israel
that provide Non-Voice BPO Services!

Israel’s information and communication technology (ICT) developments were initially fueled by geopolitical needs. Defense-related research and development (R&D) had a significant impact on the start of Israel’s industrial sector, the higher education system in science and engineering, the research community, and the structure of the ICT industry workforce.

Throughout the years, Israel has become an ICT hub for developers in software, data communications, electro-optics, hardware design, and internet technologies, including cybersecurity software. High-technology industries include medical technology, biotechnology, agricultural technology, materials technology, and military technology, all of which use ICT in their final products

Why you should work with Israeli IT companies

There are more than 6,600 startups in Israel's small and connected economy, 14 times the concentration of startups per capita in Europe. And while Israel has just 0.1% of the world's population, the nation attracts 19% of global investment in cybersecurity, ranks number one globally in Research and Development expenditures per GDP, and attracts the highest rate of venture capital funding per capita in the world — some $674 per capita in 2018, according to a report by Start-Up Nation Central (SNC) and PwC Israel.

What to pay attention to when working with Israeli IT companies

Even though Israel is considered one of the leading countries where companies perform well in cybersecurity, business intelligence, and blockchain technology, the IT companies are lacking highly qualified professionals that can compete on the global IT market. This is mainly because most of the skilled IT professionals are being engaged in the government-controlled IT industry and develop web and software solutions for homeland security, according to ”Privacyshield”. 

For potential foreign clients, this means that private IT companies will not provide world-class level digital solutions and services for their projects in most cases. However, Tech Behemoths recommends performing deep research in finding the fit agency for your project needs. 

How reliable are Israelian IT companies

Having the US business model as a reference, Israelian companies are considered some of the most trusted on the global IT market. Even though not all companies perform the same in providing IT services and digital solutions for foreign clients, almost all Israeli companies follow the best international practices in project management and communication, according to „The Economist”

How does the Israeli IT industry relate to the neighboring countries

A well developed IT infrastructure that attracts many multinational corporations and IT companies is one of the advantages of Israel in the region. On the regional level, the Israelian IT industry competes tightly with the Egyptian one, as the two countries are close with the number of people enrolled in the IT industry and as well the number of companies providing IT services on the local market.

Non-voice BPO services refer to outsourcing tasks that do not require direct voice communication. Instead, these services focus on written communication methods such as email and chat support, content moderation, social media management, order processing, transcription, data entry, data processing, and other back-office operations.

The non-voice BPO market has experienced steady growth in recent years and is expected to reach over $540 billion by 2032.

Non-voice BPO services help companies:

• To streamline its operations
• To increase productivity
• To reduce their costs, given that they do not need so many resources
• To improve customer satisfaction
• Often provide 24/7 support, making it possible to respond to clients in different time zones
• Enable access to the global workforce and benefit from diverse skill sets and linguistic capabilities

These services are popular in industries such as healthcare, finance, e-commerce, IT, and customer support.

Choosing the right Non-Voice BPO company to work with is not an easy task. There are multiple aspects to consider:

• First of all, draw attention to experience and expertise, which are the key indicators of a company's capabilities
• Then, look for a BPO company that has a strong track record, positive customer reviews, and relevant case studies
• Find out about quality assurance processes which are also important to ensure accuracy and efficiency
• Ask about their technology and infrastructure for efficient service delivery
• Check data security measures and compliance with industry regulations
• Evaluate pricing models and cost structures in relation to the value and affordability they offer
• Assess their communication channels and willingness to maintain a close collaboration

By considering this aspect, you can more easily choose a Non-Voice BPO company that aligns with your requirements and expectations, while providing high-quality services and helping to improve operational efficiency.

There are more than 204 companies on our platform that offer a wide variety of Non-Voice services. Explore their detailed profiles, and client reviews, and feel free to get in touch with them.

We’ve created also a powerful filter that you can use to narrow down the results based on your requirements and shortlist the companies. 

Alternatively, you can submit your project and our team will select and send you the best matching companies in about 1 hour. It’s free and there is no obligation to hire.