There are 14 Companies in Lahore
that provide Help desk Services!

Lahore is Pakistan's 2nd biggest city after Karachi and is known for its multiple parks, rich cultural legacy and a vibrant atmosphere. It recently emerged as a busy tech city attracting multiple startups and IT companies.

It created a dynamic environment for tech companies and professionals to prosper, by investing in the infrastructure, universities like Lahore University of Management Sciences, coworking spaces and getting some government support for the IT sector.

According to StartupBlink’s startup ecosystem ranking, Lahore is ranked 2nd in Pakistan, 12th in South Asia and 248th worldwide (with an increase of 57 paces, compared to last year).

Over the past decade the city attracted $ millions of venture capital, representing about 40% of the whole startup venture funding of the country.

Lahore is home to some promising startups like GrocerApp, Finja, Tajir, Zameen, Dawaai and many more. Additionally, some established companies like Afiniti, Ibex, 10Pearls, Arpatech and more, are successfully operating in the city.

While the tech industry in Pakistan has some challenges, its growing digital economy and tech savvy population represents a good opportunity for the tech industry to grow in the long term.

There are over 270 IT companies from Lahore registered on TechBehemoths. They offer a wide range of services and have various areas of expertise.

If you need to hire an IT service provider to execute your projects, use the advanced filters on our website to shortlist the companies based on your project requirements. Alternatively, submit your project and get a list of handpicked and trusted IT companies from us.

You’re not required to hire a company if it doesn’t meet your needs and the platform is free of charge for end users.

For companies seeking efficient IT support, Help Desk services provide a central point of contact for resolving technology-related issues. These services are crucial for ensuring smooth operations within organizations, as they address technical problems and answer inquiries from users.

There are lots of IT companies that specialize in providing Help Desk services, employing teams of skilled technicians and support professionals who are well-versed in resolving a wide range of IT issues. The largest companies providing help desk services count ServiceNow, Zendesk, and Atlassian's Jira Service Management. But smaller and more affordable companies can be found on the current page

Reliability is a key factor for Help Desk service providers. These companies are typically equipped with the necessary resources, expertise, and infrastructure to provide timely and effective support. However, reliability also depends on factors such as the company's experience, the competency of their support staff, and the quality of their service level agreements (SLAs).

Help Desk service providers use various tools and technologies to streamline support operations, including ticketing systems for issue tracking, remote desktop software for troubleshooting, knowledge bases for self-help resources, and customer relationship management (CRM) software for managing user interactions. Additionally, they often employ chatbots and AI-driven automation to enhance response times and efficiency.

Help Desk services are closely related to various IT support and management services, including:

• IT Service Management (ITSM): Comprehensive solutions for managing IT services and infrastructure.

• Managed IT Services: Outsourced IT support and management for businesses.

• On-Site Support: Physical presence for addressing complex technical issues.

• Remote IT Support: Remote troubleshooting and issue resolution.

• IT Consulting: Strategic guidance for technology decision-making.

Choosing the Best IT Companies Providing Help Desk Services: Selecting the right IT company for Help Desk services involves evaluating factors such as their experience, support capabilities, adherence to industry standards, and the scalability of their solutions. Look for providers that align with your organization's specific support needs and budget constraints. Additionally, consider their responsiveness and willingness to tailor services to your requirements.

Help Desk providers are essential for various projects, including:

• Establishing IT Support: Setting up a Help Desk service for the first time within an organization.

• Expanding Support: Scaling support operations to accommodate a growing user base.

• Technical Issue Resolution: Addressing critical incidents and reducing downtime.

• IT System Deployments: Providing support during technology rollouts and migrations.

• User Training: Offering training and guidance on technology usage.

Companies across industries can benefit from Help Desk services, including:

• Small and Medium-sized Enterprises (SMEs): Seeking cost-effective IT support without in-house IT teams.

• Large Enterprises: Managing complex IT ecosystems and extensive user bases.

• Service Providers: Offering technical support as part of their service packages.

• Education Institutions: Supporting faculty, staff, and students with technology issues.

• Healthcare Providers: Ensuring uninterrupted access to critical medical systems.

• E-commerce Businesses: Maintaining online store functionality and resolving customer issues.

Other Relevant Information for Help Desk Service Seekers: The cost of Help Desk services can vary significantly depending on factors such as the level of support required, the complexity of the IT environment, and the number of users. Costs are typically based on a per-user or per-device subscription model. In the US, prices can range from $20 to $100 per user per month or more, with additional costs for on-site support or extended hours of coverage. Costs in the UK and Australia may follow similar ranges but can also vary due to market conditions and service providers' offerings. It's essential to discuss pricing and SLAs with Help Desk service providers to ensure that the chosen plan aligns with your organization's needs and budget.