There are 2 Companies in Thailand
that provide CRM Consulting Services!

The Thai IT industry is one of the most fastest-growing in the region and boosts the country’s economy each year. In 2019, for example, it grew by 13% and its value was estimated at 527 billion Thai Baht or 16.9 billion USD.  Hardware is the biggest contributor with 7.5 billion USD while digital services will have the highest growth at 34 percent

Discover Top IT Companies in Thailand specialized in CRM Consulting including Hubspot, IBM CRM, Microsoft Dynamics CRM, Marketo, Salesforce, Sugar CRM, Zoho CRM and more.

Customer relationship management (CRM) lies at the heart of any successful business strategy, enabling companies to cultivate meaningful connections with their customers and drive sustainable growth. However, implementing and optimizing a CRM system can be a complex endeavor without the right expertise. CRM Consulting services offer invaluable guidance and support, helping businesses harness the full potential of CRM solutions. Below we explore the realm of CRM Consulting and how getting these services can be useful (or not) for your business.

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Explore Top CRM Consulting Companies in Thailand

We found 2 companies. Last updated in: November, 2024

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The ICT Industry in Thailand: Digital Agencies Data & General Profile

Thai IT industry is one of the most fastest-growing in the region and boosts the country’s economy each year. In 2019, for example, it grew by 13% and its value was estimated at 527 billion Thai Baht or 16.9 billion USD.  Hardware is the biggest contributor with 7.5 billion USD while digital services will have the highest growth at 34 percent. 

Meanwhile, software services will account for 20 percent with $3 billion and digital services will be valued at $2 billion, or 12 percent.

The factors that drive the total IT market are business transformation from traditional to digital, government policies, or the Thailand 4.0 scheme, the coming of new technologies including big data, robotics, cloud, software as a service smart devices such as CCTV and smart Bluetooth. 

Why you should work with Thai IT companies

In addition to the market growth and extensive range of services Thai IT companies and software agencies provide, there are also several other reasons why you should work with them. 

For example skilled workers. Thailand has a large pool of young professionals working in the IT sector, which enables companies to attract and get a growing number of clients with different types of digital projects. 

Also, IT companies from Thailand enjoy a great industry-specialized infrastructure and apply the latest technologies in designing and developing new digital projects. In fact, the Thai IT market is one of the largest and most attractive in the region. 

What to pay attention to when working with Thai IT companies

At the same time, there are several challenges when working with Thai IT companies. Among the biggest barriers, clients face when working with Thai digital agencies are the language barrier and the project management issues, which holds other potential clients back from continuing their cooperation with these companies, and also lowers the chances of being recommended to other potential clients. 

How reliable are Thai IT companies

With a lot of consumers and clients both on internal and external markets, Thai digital agencies and IT companies enjoy a good reputation. In spite of having a lot of regional competitors, local companies still manage to attract a big share of the market, and this makes them rather reliable than untrustworthy. 

How does the Thai IT industry relate to the neighboring countries?

With Cambodia, Laos, Malaysia, and Myanmar as neighboring countries, Thailand has a lot of chances to become the regional tech hub that will lead the market to a better, more performant level which increases the chances of getting more visible outside the region. 

Also, neighboring countries would benefit from promoting Thailand’s digital industry and joining their efforts to create a regional hub in this direction.

What is CRM Consulting and what are its benefits for your projects?

Customer relationship management (CRM) lies at the heart of any successful business strategy, enabling companies to cultivate meaningful connections with their customers and drive sustainable growth. However, implementing and optimizing a CRM system can be a complex endeavor without the right expertise. CRM Consulting services offer invaluable guidance and support, helping businesses harness the full potential of CRM solutions. Below we explore the realm of CRM Consulting and how getting these services can be useful  (or not) for your business. 

CRM consulting services provide a wide range of expert solutions designed to help businesses enhance customer interactions, streamline processes, and boost overall sales and marketing efficiency. From CRM strategy development to system integration and customization, CRM Consulting caters to the entire CRM implementation lifecycle. Key services related to CRM Consulting include CRM assessment and planning, CRM customization and integration, data migration, user training, and ongoing support.

To provide better CRM Consulting services, companies leverage a variety of tools and technologies. These may include popular CRM platforms such as Salesforce, Microsoft Dynamics 365, HubSpot, and Zoho CRM. Additionally, integration tools, data migration solutions, and analytics software play a crucial role in optimizing CRM implementation and performance.

Companies seeking CRM Consulting services have the flexibility to choose between specialized IT companies and digital agencies. Specialized IT companies often have deep expertise in CRM technologies and provide niche solutions for CRM implementation and optimization. Digital agencies, on the other hand, may offer a broader suite of services, including CRM Consulting, making them a suitable option for businesses seeking comprehensive digital transformation.

Contracting CRM Consulting services may bring a host of advantages for businesses aiming to strengthen customer relationships and achieve sustainable growth. By implementing an effective CRM system, companies can centralize customer data, enabling a 360-degree view of their interactions. This enhanced visibility empowers sales and marketing teams to deliver personalized and targeted campaigns, resulting in improved customer satisfaction and increased sales. Moreover, CRM Consulting streamlines processes enhances productivity, and facilitates data-driven decision-making, ultimately driving long-term profitability.

Selecting the right CRM Consulting partner is crucial to ensure a successful project. Consider the following criteria: 

  • Expertise and Experience: Look for a provider with proven experience in CRM implementation, integration, and support, ideally with a track record in your industry

  • Customization: Ensure the provider can tailor CRM solutions to meet your specific business needs and processes. 

  • Scalability: Choose a partner who can support your business as it grows and evolves. 

  • Client References: Request client references to gain insights into the provider's performance and customer satisfaction.

TechBehemoths is your go-to platform for finding the best CRM Consulting companies worldwide. With over 982 companies listed across 69+ countries and territories, the platform offers a vast selection of top-tier consulting partners. TechBehemoths provides valuable information such as client reviews, ratings, and detailed profiles, enabling you to make an informed decision and select the ideal CRM Consulting provider for your project.