There are 2 Companies in Vietnam
that provide Adobe CRM Development Services!

As Vietnam moves from low-tech manufacturing to a service-oriented economy, the country’s information technology (IT) market is increasingly gaining traction, giving competition to IT firms in China and India. This has partly been encouraged by the growth of Vietnam as a regional market for domestic enterprises and global technology vendors.

Why you should work with Vietnamese IT companies

Local software producers mostly provide their products to government and small and medium-sized enterprises, while larger Vietnamese companies generally look to multinationals for software. As internet infrastructure starts to improve, more demand for areas such as software as a service (or, on-demand software) and other cloud-computing services should pick up. 

What you should pay attention to when working with Vietnamese IT companies

The underdeveloped IT sector and infrastructure, as well as a relatively low level of education in IT, make Vietnamese companies less attractive to foreign customers. Additionally, IT companies and web agencies from Vietnam face systemic problems with cybersecurity, piracy rate and efficient communication among others.  

Cybersecurity is a particular vulnerability for Vietnam, and one of the most notable cases happened in 2016, when an alleged Chinese hacker group, 137CN, carrying out a number of cyberattacks on Vietnam’s airports as well as the official website of the national flag carrier Vietnam Airlines in which the airline’s customer database was stolen and made public on the internet.

In 2019 there were a total of 31,500 security incidents in the country, according to the Vietnam Computer Emergency Response Team. In the first half of 2020 alone the number of incidents was 4.4 times higher compared with a year earlier. 

How reliable are Vietnam based IT companies 

Under the strongly growing digital economy, major opportunities are opening for investors, especially those who want to provide products and services based on new technologies. Combining this and the cheap market price, Investors rely on Vietnamese IT companies to provide the needed digital services. 

But the situation is different in the regional market, where potential clients have a wide range of countries and companies were to choose from for their web or software projects. 

How does the Vietnamese IT industry relate to the neighboring countries

IT outsourcing services generate around $3bn a year, according to Vinasa. However, Vietnam is still a boutique market when it comes to outsourcing and lags behind its regional peers such as India and the Philippines, which earned $98bn and $21.3bn, respectively, from providing IT services. 

Adobe is used for different purposes, including customer relationship management (CRM) solutions, which offer the possibility to:

• Better understanding and engagement with customers

• Contact, account, and lead-management

• Marketing, sales force, and workflow automation.

The company has over 100,000 customers, including Coca-Cola, Ford, and Nike. 

Adobe has a strong presence in the market and is ranked as the 7th largest CRM provider in the world with a market share of over 5,1%. According to a recent report by Gartner, the global CRM market is expected to reach $86.2 billion by 2025. 

Their CRM solutions are widely adopted by businesses of all sizes, from various industries, and a variety of professionals are involved in implementing and utilizing Adobe CRM:

• CRM Managers

• Marketing Managers

• Sales Teams

• Support Representatives

It's worth knowing that Adobe CRM can connect with other Adobe tools, like Adobe Experience Manager and Adobe Marketing Cloud, and also easily connect with social media platforms such as Facebook, LinkedIn, and Twitter, which gives the possibility to manage social media platforms within the CRM system.

If you are looking for a CRM solution, Adobe CRM is a good option to consider. But before you start the choice answer the following question:

• What are your business size and needs?

• How much are you willing to pay for a CRM system? 

• How much technical expertise do you have? Choose a system that is easy to use for you.

On the TechBehemoths Platform, there are more than 157 companies that provide Adobe Services that offer CRM solutions.

Explore their detailed company profiles, client reviews, hourly rates, and ratings to help you evaluate, compare and choose the one that meets your expectations. You can use the filter to refine results according to your needs or you can share your project, and our team will make a list of the best-suited companies for you in about an hour.

We also invite you to join us on our blog to find out about 5 Amazing Adobe Offices Around the World.