Top 10 Help desk

Companies in London

London is a lively capital and a leader in technology and fintech. In the first quarter of 2024, over 7,250 tech companies were set up, showing the city's strong growth. The value of London’s tech sector has increased to over £600 billion, with venture capital investment rising by 800% since 2014. London has more unicorn companies, or tech firms worth over $1 billion, than any other city in Europe. Several factors drive this success, including strong investment opportunities, a growing fintech scene, and a diverse talent pool in areas like AI, cybersecurity, and green tech. The startup scene in London is thriving, keeping the city at the top in Europe for tech growth. However, challenges like economic uncertainty and the need for affordable tech workspaces still exist. As these issues are tackled, London’s tech sector is set for even more success.

How Did We Pick the Best?

1

i4 Acmmos Media

LondonUnited Kingdom

Team Size 10-49
Cost of Services $$$$$ $30-70/h

Service Focus:

SMMContent MarketingEmail Marketing + See more

Description

Custom Website Development Services Hub Website development services are no doubt one of the most searched work. Whether we need it for our small visions or we want our pre-established enterprise to get its benefits, website development is a necessity these days. A perfectly developed website can certainly make a lot of impacts and help your business dominate ahead Hearing and discussing your company vision is one of the best things. And th...

Our Take

i4 Acmmos Media works with small and medium enterprises as well as start-ups. The company's priority is customer happiness, which is built on teamwork and passion. We invite you to take a look at their offerings and decide if they are a good fit for you.
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2

Lyon Tech

LondonUnited Kingdom

Team Size 10-49
Cost of Services $$$$$ $150-250/h

Service Focus:

IT ManagedCloud ConsultingCybersecurity + See more

Description

Lyon is an IT and technology services provider that specializes in supporting London’s creative industry. With years of experience, we’re here to help you navigate complex security and tech challenges quickly and smoothly. Our services cover everything from IT support and disaster recovery to business continuity, IT governance, cloud solutions, and top-tier cybersecurity. Our friendly team of certified engineers is ready to assist...

Our Take

Based on our selection criteria, Lyon Tech is one of the most reliable service providers in London. Their experience is 8 years, and more than 5 projects delivered reflects their reputation level.
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3

Tech Optimised

LondonUnited Kingdom

Team Size 2-9
Cost of Services $$$$$ $70-150/h

Service Focus:

IT ManagedCybersecurityIT Consulting + See more

Description

Our process begins with a collaborative and holistic assessment to gain a robust understand of you, your business and key stakeholders. We will explore your business problems and needs co-creatively. We help businesses with a wide range of services , from hardware, software, cloud and security solutions. We offer virus, malware and ransomware protection as well as removal. We’ll make sure your IT infrastructure is secure at all times.

Our Take

You can rely on their competence based on their experience, client references, testimonials, and portfolio. Their TechBehemoths profile effectively showcases their industry know-how.
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4

Teceze Ltd

LondonUnited Kingdom

Team Size 1,000-9,999
Cost of Services $$$$$ $250+/h

Service Focus:

CybersecurityIT ManagedIT Consulting + See more

Description

Teceze is a trusted managed IT services provider that empowers small to medium-sized businesses in the USA, UK, and Canada. We deliver reliable IT support, advanced cybersecurity, field service management, and streamlined procurement solutions. By leveraging cutting-edge tools like Microsoft Dynamics 365, we help organizations enhance efficiency, strengthen security, and achieve sustainable growth—partner with Teceze to simplify IT manageme...

Our Take

Teceze Ltd focuses on providing high-quality IT solutions that optimize company operations and improve customer engagement. As one of the local market leaders, they believe that every business is unique and the only way for clients to succeed is by taking a different strategy.
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5

Wavex Technology Limited

LondonUnited Kingdom

Team Size 50-249
Cost of Services $$$$$ $70-150/h

Service Focus:

IT ManagedBusiness ConsultingIT Staff Augmentation + See more

Description

Wavex challenge the legacy thinking of both clients and teams (within the IT market) by focusing on the exciting possibilities that technology can unlock to enable business success Ensuring brilliant service delivery where it really matters, by spending time to understand client’s needs, wants and expectations and by leveraging cutting-edge technology to drive innovative technological solutions that add real value. Our People Wavex...

Our Take

Top Recommendation! Wavex Technology Limited is a highly rated company with a strong profile on TechBehemoths based on its vast experience, positive client testimonials, and a solid portfolio. You can confidently reach out to them with your project inquiry.
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6

Nuvelo Tech Limited

LondonUnited Kingdom

Team Size 10-49
Cost of Services Not revealed

Service Focus:

IT ManagedIT Consulting

Description

Nuvelo Tech Limited offers comprehensive IT support services tailored to businesses in Kent. With over 20 years of experience, they provide proactive and reliable IT solutions to enhance efficiency and ensure business continuity. Here’s a summary of their key offerings: Fully Managed IT Support Nuvelo Tech ensures smooth IT operations with: Unlimited Remote Support: 24/7 assistance for all IT issues without additional charges...

Our Take

Considering their vast industry know-how, positive customer feedback, and successful project showcases on TechBehemoths, you can trust Nuvelo Tech Limited to be your partner in building your IT project.
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7

Gorilla360 Ltd

LondonUnited Kingdom

Team Size 10-49
Cost of Services $$$$$ $30-70/h

Service Focus:

AdvertisingBrandingDirect Marketing + See more

Description

At Gorilla360 Ltd, we offer a full suite of services tailored to meet your business needs, leveraging the latest in technology and innovation. Whether you're looking for IT support, software development, digital marketing, or staffing solutions, we've got you covered. Our team of experts is dedicated to providing top-notch services to help your business thrive in today's competitive landscape. Explore Our Services: IT Onsi...

Our Take

Gorilla360 Ltd is listed as one of the most trusted IT service providers on TechBehemoths. Their good profile score is based on 6 years of experience, a dozen positive testimonials, and 1 completed projects, placing them in the top 58% of over 50,000 IT companies on our platform.
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8

Skillikz Ltd

LondonUnited Kingdom

Team Size 50-249
Cost of Services Not revealed

Service Focus:

IT ConsultingIT Strategy ConsultingArtificial Intelligence + See more

Description

Skillikz wholeheartedly believes in the transformative power of technology, fuelled by strong human values. For a successful transformation, we engage and empower every employee in our clients' organisations. With utmost care, we prioritise our people, cultivating a nurturing workplace that sparks continuous learning, ignites innovation, and fosters meaningful engagement. WHO WE ARE We are a technology company, specialising in:...

Our Take

Considering their vast industry know-how, positive customer feedback, and successful project showcases on TechBehemoths, you can trust Skillikz Ltd to be your partner in building your IT project.
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9

Sniro Limited

LondonUnited Kingdom

Team Size 10-49
Cost of Services $$$$$ $30-70/h

Service Focus:

E-Commerce DevelopmentWeb DevelopmentSEO + See more

Description

For over 13 year, we have been successfully delivering complex projects for clients from different industries with an extra emphasis on quality, innovative design and search engine optimisation, which has made us a trusted partner and a valuable extension of our client’s team. Sniro has always been delivering quality using best practices in cutting-edge technologies to give our customers the best available solution at all times. We hire...

Our Take

You can rely on their competence based on their experience, client references, testimonials, and portfolio. Their TechBehemoths profile effectively showcases their industry know-how.
View profile Contact Sniro Limited
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What is Help desk and what are its benefits for your projects?

For companies seeking efficient IT support, Help Desk services provide a central point of contact for resolving technology-related issues. These services are crucial for ensuring smooth operations within organizations, as they address technical problems and answer inquiries from users.

There are lots of IT companies that specialize in providing Help Desk services, employing teams of skilled technicians and support professionals who are well-versed in resolving a wide range of IT issues. The largest companies providing help desk services count ServiceNow, Zendesk, and Atlassian's Jira Service Management. But smaller and more affordable companies can be found on the current page

Reliability is a key factor for Help Desk service providers. These companies are typically equipped with the necessary resources, expertise, and infrastructure to provide timely and effective support. However, reliability also depends on factors such as the company's experience, the competency of their support staff, and the quality of their service level agreements (SLAs).

Help Desk service providers use various tools and technologies to streamline support operations, including ticketing systems for issue tracking, remote desktop software for troubleshooting, knowledge bases for self-help resources, and customer relationship management (CRM) software for managing user interactions. Additionally, they often employ chatbots and AI-driven automation to enhance response times and efficiency.

Help Desk services are closely related to various IT support and management services, including:

  • IT Service Management (ITSM): Comprehensive solutions for managing IT services and infrastructure.

  • Managed IT Services: Outsourced IT support and management for businesses.

  • On-Site Support: Physical presence for addressing complex technical issues.

  • Remote IT Support: Remote troubleshooting and issue resolution.

  • IT Consulting: Strategic guidance for technology decision-making.

Choosing the Best IT Companies Providing Help Desk Services: Selecting the right IT company for Help Desk services involves evaluating factors such as their experience, support capabilities, adherence to industry standards, and the scalability of their solutions. Look for providers that align with your organization's specific support needs and budget constraints. Additionally, consider their responsiveness and willingness to tailor services to your requirements.

Help Desk providers are essential for various projects, including:

  • Establishing IT Support: Setting up a Help Desk service for the first time within an organization.

  • Expanding Support: Scaling support operations to accommodate a growing user base.

  • Technical Issue Resolution: Addressing critical incidents and reducing downtime.

  • IT System Deployments: Providing support during technology rollouts and migrations.

  • User Training: Offering training and guidance on technology usage.

Companies across industries can benefit from Help Desk services, including:

  • Small and Medium-sized Enterprises (SMEs): Seeking cost-effective IT support without in-house IT teams.

  • Large Enterprises: Managing complex IT ecosystems and extensive user bases.

  • Service Providers: Offering technical support as part of their service packages.

  • Education Institutions: Supporting faculty, staff, and students with technology issues.

  • Healthcare Providers: Ensuring uninterrupted access to critical medical systems.

  • E-commerce Businesses: Maintaining online store functionality and resolving customer issues.

Other Relevant Information for Help Desk Service Seekers: The cost of Help Desk services can vary significantly depending on factors such as the level of support required, the complexity of the IT environment, and the number of users. Costs are typically based on a per-user or per-device subscription model. In the US, prices can range from $20 to $100 per user per month or more, with additional costs for on-site support or extended hours of coverage. Costs in the UK and Australia may follow similar ranges but can also vary due to market conditions and service providers' offerings. It's essential to discuss pricing and SLAs with Help Desk service providers to ensure that the chosen plan aligns with your organization's needs and budget.