Wavex Technology Limited Verified Company

Wavex challenge the legacy thinking of both clients and teams (within the IT market) by focusing on the exciting possibilities that technology can unlock to enable business success

Ensuring brilliant service delivery where it really matters, by spending time to understand client’s needs, wants and expectations and by leveraging cutting-edge technology to drive innovative technological solutions that add real value.

Our People

Wavex’s key strength lies in our technology, our people, and our track record of delivering real, measurable results for our customers.

Wavex, as a services business, is all about people. Technology can only go so far in providing excellent service, you need great people to deliver it.

We continually invest in hiring the strongest IT professionals – those with a natural acumen for technology and a flair for non-technical communication with customers. This breed of IT professional is hard to come by, which is why we’ve built sophisticated internal recruitment processes to ensure only the very best IT staff work with our clients.

Delivering Results

Since 1998, our vision has been to change the way people look at managed IT services and dramatically improve the lackluster service levels delivered by many IT providers. Our clients get an excellent experience in IT and are able to work efficiently, and securely from any device, anywhere. (Wavex service-levels are typically at 98% against an industry average of 83%!)

But to demonstrate better results we don't simply expect clients to take our word for it. We need to prove it.

We are a data-centric organisation, everything we do is captured in APEX(r), our IT service management platform. This provides our clients with real-time analytics they can review at their discretion. We provide clients reports about our performance, they can drill-down on invoices and analyse commercial trends, they can review the overall satisfaction of their staff, they can see every IT vulnerability across their organisation, and can see every IT asset and piece of software in use.

We believe this level of transparency is a critical component to establishing trust and the foundations for a long-term productive relationship.

We are Wavex, and this is how I.T. should be delivered.