ITrap Przemysław Ratajczak Verified Company

ITrap is an IT outsourcing and managed services company based in Poznań, Poland. Founded in 2010 by Przemysław Ratajczak, we help small and medium-sized businesses build secure, reliable and efficient IT environments without the complexity and expense of maintaining a large internal IT department.

Our mission is to make business technology predictable, secure and easy to manage. We combine everyday technical support with proactive infrastructure management, cybersecurity and long-term IT consulting.

Our core services include:

• IT Outsourcing & Managed IT Services – comprehensive technical support, infrastructure administration and ongoing IT management.

• IT Helpdesk – remote and on-site assistance for employees, devices, applications and business systems.

• Cybersecurity – endpoint protection, email security, vulnerability management, firewalls and security improvements.

• Microsoft 365 & Cloud Services – implementation, administration, migrations, identity management and cloud optimization.

• Network & Server Administration – maintenance of Windows and Linux servers, LAN/WAN networks, Wi-Fi and VPN infrastructure.

• Backup & Disaster Recovery – data protection, backup management and business continuity planning.

• IT Consulting & Infrastructure Projects – IT audits, technology modernization, cloud migrations and implementation of business applications.

We also support business software environments, including InsERT solutions for sales, accounting and administration.

Our approach

Every organization has different technical and operational needs. We start by understanding the client's infrastructure, business priorities and potential risks. Based on this assessment, we recommend practical solutions and provide implementation and ongoing support.

Our services are available through long-term IT outsourcing agreements and individually scoped projects. We support customers remotely and on-site across Poznań and the Greater Poland region.

Why work with ITrap?

We believe successful IT partnerships depend on clear communication, transparency, technical expertise and accountability. Our focus is not simply on fixing technical issues but on preventing disruptions, improving security and helping businesses grow with confidence.

With experience dating back to 2010, ITrap offers businesses a dedicated technology partner committed to reliable operations, sustainable IT development and long-term cooperation.