IT Pro Services Verified Company

Since 2014, IT Pro Services (ITPS) has been the outsourced IT department for small and mid-sized businesses across Jacksonville and Northeast Florida. Our office sits on Riverside Avenue downtown, which means our technicians are minutes away when something breaks on site, and on the phone in seconds when it can be fixed remotely.

Most of our clients are growing companies with 5 to 100 employees that have outgrown "the person who is good with computers" but are not ready to hire a full internal IT team. Medical and dental offices, law firms, real estate brokerages, property managers, retailers and professional service firms rely on us to keep their people productive and their data safe.

What we do:

• Managed IT and help desk: proactive monitoring, patching, backups and unlimited support for a flat monthly fee.

• - Cybersecurity: endpoint protection, firewalls, email security, multi-factor authentication and security awareness training.

• - Cloud and Microsoft 365: migrations, licensing, Teams, SharePoint and secure remote work.

• - Business phone systems: ITPS Voice, our cloud VoIP platform with call routing, mobile apps and local numbers.

• - Physical security: security camera, access control and structured cabling installation.

• - Web and search: website development, SEO, and ITPS GEO, our platform that tracks whether ChatGPT, Gemini, Perplexity and Claude recommend a business.

Why clients stay with us: one accountable team for computers, networks, phones and cameras; plain-English communication; transparent pricing with no surprise invoices; and a five-star reputation built one Jacksonville business at a time.