HQ is a managed IT provider based in Bucharest, working with small and mid-sized companies across Romania. The company was founded in 2004 and has spent over 15 years running IT infrastructure for other companies: the workstations, the servers, the network, the email, the backups and the security that a business depends on but rarely wants to think about.
The commercial model is a single monthly subscription per user rather than an hourly rate or a bill per incident. It starts at €25 per user for support and IT administration, and four higher tiers add a Microsoft 365 layer on the same operational base, up to €55 with Microsoft 365 E3. Servers, network equipment, cloud backup, laptops and printers are priced separately, per item, per month. Every price is published on our website, so a manager can work out the monthly cost before contacting us.
What the subscription covers day to day: a helpdesk your people call when something stops working, 24/7 monitoring on every managed device (RMM), patching and updates, user and license administration in Microsoft 365, cloud backup, and security work sized for a company that has no security team of its own.
The contract sets a maximum response of 1 hour for critical incidents and 4 hours for the rest. The measured averages run well inside that: intervention starts in about 25 minutes and a ticket closes in about 48 minutes, across roughly 166 tickets a month.
Remote support covers the whole country and on-site work is delivered anywhere in Romania, through our own team and local collaborators. 24 companies are published as clients, among them Alfa Laval, Beijer Ref, K-Flex, France Air and Innobyte, several of them with us for more than a decade. Credentials held by the team include ITIL 4 Foundation, Fortinet NSE 4, Microsoft 365 Fundamentals, CompTIA ITF+ and hardware engineering certifications from HPE, Lenovo and Dell.
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HQ Solutions at a Glance
Who Founded HQ Solutions?
How many projects a year does HQ Solutions deliver?
What is HQ Solutions average cost per project?
What are HQ Solutions company values?
Locations
HEADQUARTERS
Str. Episcop Chesarie nr. 15, Tronson E, Parter, Sector 4
Bucharest 040183
Romania +40314257888
Speciality
- IT Managed
- Cloud Consulting
- Cybersecurity
- IT Consulting
- IT Strategy Consulting
Focuses & Technologies
Client Focus
Industry Focus
- Manufacturing
- Automotive
- Business services
- Health Care & Medical
- Hospitality & leisure
- Information technology
HQ Solutions Stats ! You can learn more about company stats on TechBehemoths in this article.
How HQ Solutions compares to other companies based on profile strength?
See how HQ Solutions is positioned among 498 companies from Romania based on profile strength. Their position is good and safe. Of course, a better rank could be more helpful, but worth trying to reach them.
How much does HQ Solutions charge for their services compared to other companies in Romania and Bucharest?
HQ Solutions is one of those companies that decided to not disclose their pricing. We do not know the exact reason, but we assume their price range can be pretty flexible, depending on each project and client, that is why. Rise this topic once you will discuss it with them.
How many services does HQ Solutions provide compared to other companies?
HQ Solutions covers 8 services in their current region or area. This means that the company offers a medium range of services compared to their competitors. This is safe. A bit of experience from more fields is always good, in case you may need additional services, they can cover it as well.
When was HQ Solutions founded?
HQ Solutions was founded in 2004. According to TechBehemoths data, 5 companies were founded in Romania in that year. Compared to other companies, HQ Solutions is veteran in the market. What can be added here? A very experienced company, which most of the time works with bigger clients or long-term projects. If you are one of these - don't think twice and contact them.
Portfolio
Having no reviews yet might be ok to trust, but having no portfolio...it's a little risky. We highly advice to look for another company. Better safe than sorry.
Reviews
Write a ReviewEvery company has its start. These guys don't have any reviews yet, but you may give them a chance. They could excel, to make you a happy client. But, you may also consider other companies, with a proven track record too. To be safe.