DeskXpand has multiple offices.
The head office is in Ahmedabad, India
DeskXpand's help desk software provides a unified interface for managing multiple customers. A single place gives you access to all your current tickets, the history of any particular ticket/customer, canned responses, real-time chat links, etc. You will not only be able to work more efficiently, but you will also be able to provide your customers with swift and effective service.
The flexibility to improve customer satisfaction comes when you no longer have to juggle between multiple screens. As well as self-service, chat, and automation in tickets and tasks, you will be able to access advanced features. Analytics and surveys can always give you a sense of how effective your customer service has been and how to reach 5 stars!
It costs $7/month for the premium version, depending on the plan you choose for your business.
DeskXpand at a Glance
Who Founded DeskXpand?
How many projects a year does DeskXpand deliver?
What is DeskXpand average cost per project?
What are DeskXpand company values?
Profile strength: Below Average
DeskXpand lacks more convincing data about their portfolio, has no or less client reviews and an incomplete description of their business It could be that DeskXpand does a great job in reality, but the lack of transparency should encourage you to continue the search.
Locations
HEADQUARTERS
C/801, Dev Aurum Commercial,
Ahmedabad 380015
India +919106747559
Other locations
2600 West Olive Ave - 5th Floor
Burbank 91505
United States
Speciality
- Non-Voice BPO
- IT Managed
- IT Consulting
Focuses & Technologies
Client Focus
Industry Focus
- eCommerce
- Education
- Government
- Health Care & Medical
- Hospitality & leisure
- Information technology
- Manufacturing
- Non-profit
- Retail
- Other industries
DeskXpand Stats ! You can learn more about company stats on TechBehemoths in this article.
How DeskXpand compares to other companies based on profile strength?
See how DeskXpand is positioned among 6611 companies from India based on profile strength. A below-average rate is tricky. It might be that they are still good, but not paying too much attention to their business profile.
How much does DeskXpand charge for their services compared to other companies in India and Ahmedabad?
DeskXpand charges under $30/hour, meaning that the cost of their services in India is very affordable. Is this a great cost optimization or something we don't know? Not sure, but it is both exciting and challenging to bet on a lower-priced service. Is it worth it or not - your due diligence will answer this question..
How many services does DeskXpand provide compared to other companies?
DeskXpand covers 3 services in their current region or area. This means that the company offers a limited range of services compared to their competitors. This is not necessarily a bad thing. It can be that the company is rather focused on a few things and does it well, instead of spreading too much.
When was DeskXpand founded?
DeskXpand was founded in 2021. According to TechBehemoths data, 139 companies were founded in India in that year. Compared to other companies, DeskXpand is relatively new in the market. Their most critical years of operations are successfully passed. This adds a bit more trust and confidence. Their eagerness and extra mile to prove is still definitely worth taking into consideration.
Portfolio
Having now reviews yet might be ok to trust, but having no portfolio...it's a little risky. We highly advice to look for another company. Better safe than sorry.
Reviews
Write a ReviewEvery company has its start. These guys don't have any reviews yet, but you may give them a chance. They could excel, to make you a happy client. But, you may also consider other companies, with a proven track record too. To be safe.