Crosswire is a remote operations partner delivering AI-augmented technical, commercial, and HR support for telecom and IT companies across North America and the Arab world. Based in Beirut and strategically positioned between North America's evening handoff and the Gulf's full business day, Crosswire extends client operations teams across time zones — covering the hours in-house staff can't.
The company operates across three core disciplines. On the technical side, Crosswire provides NOC monitoring, Tier 1–3 incident response, multi-vendor equipment support (Cisco, Oracle, Dell, Huawei, Vertiv), RF and field engineering coordination, network security monitoring, and digital forensics. On the commercial side, the team manages RFP/RFQ and tender responses, proposal writing, pricing and cost modeling, and carrier and vendor contract support. In talent management, Crosswire handles technical recruitment, remote workforce management, cross-border payroll compliance, and training coordination.
AI is embedded across all three disciplines — from predictive monitoring and automated ticket triage to AI-assisted proposal drafting and candidate screening — sharpening decisions without becoming a separate product to manage.
Crosswire serves ISPs and telecom operators, MSPs and system integrators, network equipment vendors, contact centers/BPOs, and enterprise IT departments needing overflow or after-hours coverage. The team is certified by Cisco, Oracle, Dell, and Vertiv, bringing over 20 years of combined telecom and IT operations experience to every engagement.
crosswire at a Glance
Who Founded crosswire?
How many projects a year does crosswire deliver?
What is crosswire average cost per project?
What are crosswire company values?
Locations
HEADQUARTERS
Mar Roukoz
Beirut 00961
Lebanon +9613729535
Speciality
- IT Managed
- IT Consulting
- Business Consulting
- Human Resources
Focuses & Technologies
Client Focus
Industry Focus
- Real estate
- Dental
- Financial services
- Legal
- Non-profit
crosswire Stats ! You can learn more about company stats on TechBehemoths in this article.
How crosswire compares to other companies based on profile strength?
See how crosswire is positioned among 112 companies from Lebanon based on profile strength. An average rate is fine, but could definitely be better for a bit more credibility.
How much does crosswire charge for their services compared to other companies in Lebanon and Beirut?
crosswire is one of those companies that decided to not disclose their pricing. We do not know the exact reason, but we assume their price range can be pretty flexible, depending on each project and client, that is why. Rise this topic once you will discuss it with them.
How many services does crosswire provide compared to other companies?
crosswire covers 16 services in their current region or area. This means that the company offers a above average range of services compared to their competitors. Good call. They offer a wide range of services which is a great finding. This way they might cover more things during the project.
When was crosswire founded?
crosswire was founded in 2023. According to TechBehemoths data, 2 companies were founded in Lebanon in that year. Compared to other companies, crosswire is relatively new in the market. Their most critical years of operations are successfully passed. This adds a bit more trust and confidence. Their eagerness and extra mile to prove is still definitely worth taking into consideration.
Portfolio
Reviews
Write a ReviewEvery company has its start. These guys don't have any reviews yet, but you may give them a chance. They could excel, to make you a happy client. But, you may also consider other companies, with a proven track record too. To be safe.