Braintek Verified Company

Braintek exists because small and mid-sized companies around Houston kept telling us the same story: their technology only got attention after something broke. We started in Spring, Texas in 2002 fixing computers, and over two decades grew into the outsourced IT department for organizations of 10 to 200 employees across Greater Houston and Dallas-Fort Worth.

The day-to-day experience is what sets us apart. When a client calls the helpdesk, a technician picks up in about 60 seconds. Around 85 percent of problems get fixed remotely on that first contact. Behind the scenes, automated monitoring watches every workstation and server around the clock so most issues are corrected before anyone notices them.

Our service stack covers managed IT, layered cybersecurity with endpoint detection and security awareness training, Microsoft 365 and Azure administration, tested backup and disaster recovery, and business automation projects that remove manual re-entry from our clients' workflows. We work fully managed for companies without internal IT, or co-managed as the engineering depth behind an existing IT person.

Clients include manufacturers, steel fabricators, construction contractors, medical and dental practices, law and accounting firms, and oilfield service companies. Pricing is a flat monthly rate per device, quoted from an inventory of what a client actually runs, and the relationship is backed by a written service guarantee. Braintek holds a 4.9 star rating across more than 360 Google reviews.