Admin24 – Service Desk Verified Company

TashkentUzbekistan

Founding Year 2022
Team Size 10-49
Cost of Services Not revealed

How Admin24 - Service Desk will help improve customer service:

  • Work with applications in one window. Applications can be received via email, instant messengers, social networks, chat bots and web forms on the website.

  • Reduce response speed. According to our clients, when using Admin24, the client receives a response faster, since the processing speed is reduced by 1.3 times.

  • Reduce support costs. Employees will be able to process more applications.

  • Don't lose a single client. Applications will not be lost, and the speed of resolution and feedback will leave the client satisfied.

Advantages of Admin24 - Service Desk:

  • integration with social networks and instant messengers - communication with clients in Telegram, WhatsApp, VKontakte;

  • integration with Bitrix24 - working with applications in the familiar interface of the corporate system;

  • customer accounting and client portal - history of applications and access to clients;

  • automation of support - processing requests and sending notifications to customers faster;

  • reports and SLA - analysis of work quality and provision of the required level of service;

  • multi-channel support - receiving requests via social networks, email and web form.

Admin24 – Service Desk at a Glance

Who Founded Admin24 – Service Desk?

How many projects a year does Admin24 – Service Desk deliver?

What is Admin24 – Service Desk average cost per project?

What are Admin24 – Service Desk company values?

Profile strength: Average

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Average is better than “below average”, but not “good”, at least not on TechBehemoths. Admin24 – Service Desk is one of those companies that might deliver some projects, but are not convincing enough. For this reason, their profile strength is average. Advice: get in touch with Admin24 – Service Desk if you have a great intuition. Otherwise, go the extra mile and find a slightly better ranking company. We have 5,000 strong and excellent ones from a total of 43,000+.

Locations

HEADQUARTERS

Online
Tashkent 100000
Uzbekistan

Speciality

Main Services Focus
  • CRM Consulting
  • Custom Software Development
  • IT Managed
  • ERP Consulting

Client Focus

  • 48% - Small Business ($500k - $1M)
  • 33% - Starting to scale (<$200K)
  • 19% - Mid-market ($1M - $10M)

Industry Focus

  • Telecommunications
    6%
  • Consumer products & services
    39%
  • Education
    25%
  • Transportation
    16%
  • Government
    14%
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Admin24 – Service Desk Stats
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You can learn more about company stats on TechBehemoths in this article.

General

How Admin24 – Service Desk compares to other companies based on profile strength?

See how Admin24 – Service Desk is positioned among 26 companies from Uzbekistan based on profile strength. An average rate is fine, but could definitely be better for a bit more credibility.

Pricing

How much does Admin24 – Service Desk charge for their services compared to other companies in Uzbekistan and Tashkent?

Admin24 – Service Desk is one of those companies that decided to not disclose their pricing. We do not know the exact reason, but we assume their price range can be pretty flexible, depending on each project and client, that is why. Rise this topic once you will discuss it with them.

Services

How many services does Admin24 – Service Desk provide compared to other companies?

Admin24 – Service Desk covers 3 services in their current region or area. This means that the company offers a limited range of services compared to their competitors. This is not necessarily a bad thing. It can be that the company is rather focused on a few things and does it well, instead of spreading too much.

Year

When was Admin24 – Service Desk founded?

Admin24 – Service Desk was founded in 2022. According to TechBehemoths data, 1 companies were founded in Uzbekistan in that year. Compared to other companies, Admin24 – Service Desk is new in the market. Surely newly formed companies don't have the experience of the veterans, but, their eagerness and extra mile to prove is definitely worth taking into consideration.

5.0

From 1 review

  • reviewed on 5/6/2024

    Excellent Service Desk

    Excellent service desk for our customer service. Nice interface, many integrations and excellent security. Updates are released every month, the company listens to its customers. I recommend it to anyone who wants to improve their business

    Budget

    5.00

    Quality

    5.00

    Schedule

    5.00

    Communication

    5.00

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