
There are 1 Companies in Latvia
that provide Voice Services!
With a population of almost 2 million, Latvia has been qualified as a high-income country by the World Bank. It had come a long way since the year 1991, far from the shadow of the Soviet Union, to create a place for itself in global affairs – economic, political, cultural, or academic. Many people identify Latvia as a country with one of the fastest internet speeds in the world, more than the United Kingdom or France, even!
Discover Top IT Companies in Latvia specialized in Voice Voice including Answering services, Telemarketing & telesales, Customer support/experience, Surveys and market research and more.
Voice Service refers to a variety of services that involve the use of voice. Through this service, users can make and receive phone calls, send voice messages, and interact with various applications using voice commands.
For businesses, Voice Service improves customer support, streamlines operations, and improves brand engagement. Voice assistants, in particular, have become valuable tools for hands-free tasks and accessing information on the go.
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The ICT Industry in Latvia: Country Overview & Profile
With a population of almost 2 million, Latvia has been qualified as a high-income country by the World Bank. It had come a long way since the year 1991, far from the shadow of the Soviet Union, to create a place for itself in global affairs – economic, political, cultural, or academic.
Many people identify Latvia as a country with one of the fastest internet speeds in the world, more than the United Kingdom or France, even! However, the high-tech atmosphere in Latvia is much broader and exciting than that. In a short period of time, Latvia has managed to build a ground for the development of ecosystems that support the growth of high-tech and deep-tech industries and infrastructures.
Why You Should Work With Latvian IT Companies
Like the country itself, Latvian IT companies are in a continuous transformation and develop their capabilities at high speed. Organizing fairs and events, working with international companies, and exporting their services to almost all European countries, Latvian IT companies managed to increase their competitiveness and number of clients by more than 70% in 2019, compared to the previous year. In 2025, the rate of competitiveness continues to grow, with a predicted IT services market to be $292.33 million by 2025.
The Central Statistical Bureau suggests that in 2024, the worth of Latvia’s exports is 18.68 billion euros. According to another statistic, the Global Innovation Index 2024, Latvia ranks at 42 in the world. Just to mention, in 2015, the same index placed Latvia in the 81st position.
What to Be Aware of When Working With Latvian IT Companies
There are not too many things that are challenging for Latvian IT companies, and probably, like in all three Baltic countries, Latvia faces the same problem - limited human resources. Out of 2 million people in Latvia, 4.5% are enrolled in the IT industry. And even if the country tries to stimulate the numbers to grow, everything moves a bit slowly, like in Estonia, for example.
Are Latvian Companies Reliable?
The Latvian business traditions find their roots back in the former Soviet Union, and while it bordered the Nordic countries, the Latvian society followed practices and business culture from both sides. Now, Latvian companies, including those in the IT industry, enjoy a high level of reliability and trust, including but not limited to on-time delivered projects, well-executed digital services, good project management, and, why not, linguistic capabilities of the locals.
How Does Latvia Perform Compared to Its Neighboring Countries In Terms of IT?
Together with Estonia and Lithuania, Latvia is a part of the Baltic IT hub - probably one of the most progressive in Europe. The well-developed IT infrastructure is interconnected with the other two countries, and many companies provide services in the entire Baltic region. It is something specific for the region, where three countries collaborate tightly based on the understanding that together they are stronger.
Taking Latvia apart from those two countries, we could say that its IT industry does not differ from its neighboring countries, and probably is at a slightly lower level than Estonia’s tech scene, since the last one has been through many digital transformations lately.
What is Voice and what are its benefits for your projects?
Voice Service refers to a variety of services that involve the use of voice. Through this service, users can make and receive phone calls, send voice messages, and interact with various applications using voice commands.
For businesses, Voice Service improves customer support, streamlines operations, and improves brand engagement. Voice assistants, in particular, have become valuable tools for hands-free tasks and accessing information on the go.
The adoption of voice technology is increasing rapidly. It is curious to know that Voice search is incredibly popular among mobile users, more than 60% of people said they use voice search when they are alone, 74% of consumers worldwide use voice search to play music, while 66% of the users use it to check the weather.
Let’s see what other services include voice.
As we mention previously:
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Virtual assistants help users with different tasks such as setting alarms, playing music, and controlling smart home devices. Some examples of Virtual Assistants are Amazon Alexa and Google Assistant.
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Call centers use voice services to provide customer support. A variety of voice technologies are used such as voice recognition and speech analytics and more.
As well as:
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Telephone service, which is the most basic type of voice service
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VoIP is a newer type of voice service that uses the internet to transmit voice signals. It is more cost-effective than telephone service.
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Video calling gives the opportunity to see each other talk, a great way to stay in touch with family and friends who are far away.
Voice Service is so important in our fast and busy world. They allow us to communicate with each other in a more natural way, and at the same time accomplish a variety of tasks.
Voice service makes technology more accessible to more people, including those with disabilities and those who are not tech-savvy.
Also, voice technology opens up new opportunities for businesses to connect with customers through voice-activated advertising and personalized recommendations.
But how to know which Voice Company is a good one? Follow these tips and make the right choice!
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Voice Quality
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Accuracy and Speed
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Security
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Price
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Customer Support
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