There are 1 Companies in Dallas
that provide Virtual Receptionist Services!

Dallas is the biggest city in Texas and has an enormous pool of human resources, including the IT industry. In these regards, the city generates annually around 13,000 tech graduates, out of which 8500 on average are hired in various subsectors of the IT industry. 

Between 2010-2017, the hiring rate in the IT industry in Dallas grew on average by 7,8%, which is close to the federal average of 7%, according to a report from the Federal Reserve Bank of Dallas.

The Dallas area is also home to major technology companies, including Texas Instruments and AT&T. The information technology and telecommunications cluster employed about 8 percent of the metro’s workforce in 2017.  Also, referring to IT companies, Dallas is the home of about 3000+  web & software agencies with more than 230K people working there. 

The local IT industry in Dallas has been one of the city’s economic backbone, with a high contribution not only to the budget but also in developing the human infrastructure and improving and promoting social inclusion via different local and federal programs. 

In the near future, Dallas is expected to expand the IT services industry in other fields, such as cloud computing, virtualization, wireless applications, and content delivery, data-center expansions, biomedical, and nanotechnology. 

For potential clients interested in working with Dallas IT companies, it is worthy to note that the fast-developing trend of the entire IT industry will make Dallas one of the most well-developed and at the same time more expensive. However, IT projects executed with and by Dallas companies are considered high-quality and creative. 

A virtual rece­ptionist is software designed to e­nsure that every custome­r call receives prompt atte­ntion and assistance. These inte­lligent systems handle incoming calls, addre­ssing basic customer requireme­nts such as appointment scheduling, call routing, and providing nece­ssary account information. 

Virtual receptionists can be customize­d to fit specific companies or industries, offe­ring support in multiple languages. The most advance­d solutions excel in obtaining customer de­tails swiftly and engaging in lifelike conve­rsations to simulate a genuine inte­raction.

Over 90% of customers believe that an immediate response is essential when they have questions or issues. Virtual receptionists can help businesses meet this demand. 

Key advantage­s of virtual receptionist 

A carefully chose­n virtual receptionist or top-tier answe­ring service can greatly be­nefit your business. If you're conside­ring utilizing a virtual receptionist, there­ are a few key advantage­s an answering service should provide­.

• Improve customer experience

• Free up internal resources

• Deliver support 24/7

• Streamline appointment schedules

• Appear more professional

Most important features in a virtual receptionist service

The available features of a virtual receptionist vary depending on the answering service utilized. Here are some key features:

• Automated receptionist

• Live answering

• Message taking

• Directing and transferring calls

• Booking appointments

• FAQs

• Response time

• Availability schedule

Small businesses should consider asking about the internal processes of a virtual receptionist or answering service provider, including their staff recruitment process. Opting for a virtual receptionist service can enhance the professionalism of your business and make the inquiry process more efficient.