There are 1 Companies in Chicago
that provide Virtual Receptionist Services!

While Chicago, nicknamed the “Windy City” is primarily known for its delicious food, unique architecture and a vibrant music scene, it’s also an important and expanding tech hub (with a growth of about 20% over the past 10 years), hosting thousands of IT companies.

It was already an established hub with a significant number of companies operating in finance, healthcare, logistics and other industries, all requiring robust IT solutions, as technology is inevitably making its way in all of these industries.

Chicago has a thriving startup ecosystem (currently ranked 6th in the US according to Global Startup Ecosystem Index) and has a large talent pool, due to multiple universities located in the city (it’s one of the top cities by the number of graduates with a computer science degree).

According to the Chicagoland Chamber of Commerce, the fiscal impact generated by the city’s tech industry was more than $651M.

The same source states that Chicago is the national leader when it comes to diversity and inclusion in tech: 34% of startups were founded by women (2 times more than the global average) and 32% of Black and Latino professionals working in IT.

There are lots of well known tech companies that have a significant presence or a headquarter in Chicago. Some of them are:

• Motorola

• Grubhub

• Groupon

• Braintree

• ActiveCampaign

• Cameo

• Cars.com

Chicago is set to become one of the top tech locations in the US, due to several reasons:

• Thriving startup ecosystem

• Multinational companies expanding their presence in the city

• State government supporting the IT industry

• Venture capital funding

TechBehmoths lists more than 500 IT service providers from Chicago. If you’re looking for a reliable IT company in this city, feel free to browse the company profiles and shortlist them based on your project requirements. 

Use the filter to narrow down your search results and save your searches for later. There is no obligation to hire and the service is free of charge.

A virtual rece­ptionist is software designed to e­nsure that every custome­r call receives prompt atte­ntion and assistance. These inte­lligent systems handle incoming calls, addre­ssing basic customer requireme­nts such as appointment scheduling, call routing, and providing nece­ssary account information. 

Virtual receptionists can be customize­d to fit specific companies or industries, offe­ring support in multiple languages. The most advance­d solutions excel in obtaining customer de­tails swiftly and engaging in lifelike conve­rsations to simulate a genuine inte­raction.

Over 90% of customers believe that an immediate response is essential when they have questions or issues. Virtual receptionists can help businesses meet this demand. 

Key advantage­s of virtual receptionist 

A carefully chose­n virtual receptionist or top-tier answe­ring service can greatly be­nefit your business. If you're conside­ring utilizing a virtual receptionist, there­ are a few key advantage­s an answering service should provide­.

• Improve customer experience

• Free up internal resources

• Deliver support 24/7

• Streamline appointment schedules

• Appear more professional

Most important features in a virtual receptionist service

The available features of a virtual receptionist vary depending on the answering service utilized. Here are some key features:

• Automated receptionist

• Live answering

• Message taking

• Directing and transferring calls

• Booking appointments

• FAQs

• Response time

• Availability schedule

Small businesses should consider asking about the internal processes of a virtual receptionist or answering service provider, including their staff recruitment process. Opting for a virtual receptionist service can enhance the professionalism of your business and make the inquiry process more efficient.