There are 5 Companies in Nigeria
that provide Unified Communications Consulting Services!

Nigeria’s ICT sector was worth an estimated $32.48 billion in 2017, constituting 31.7% growth from 2016. The telecommunications segment makes up the vast majority of this at around $2.1 billion. Other important contributors are broadcasting, data center services, cloud, IT, and BPO.

Nigeria’s combination of relatively stable governance, strategic location, and young and innovative population has made it an attractive destination for multinational companies. Several notable firms such as Oracle, IBM, Microsoft, Cisco, HP, and SAP have offices in Nairobi, and some have based their entire African operations from these offices.

Why you should work with Nigerian IT companies

Digital service providers in the cloud and BPO markets are largely involved in the provision, rather than the development, of services, whilst Nigerian firms are more prevalent in the fintech and eCommerce markets. The physical technology required for the delivery of digital services is typically imported, and it is not clear that Nigeria could produce these products more efficiently. 

A key strength in the digital services market is the acceptance of mobile services. Any consumer solution entering the market would have to be mobile-compatible. Mobile healthcare services are expected to grow particularly rapidly as the sophistication of these offerings increases.

In addition, the CEO of Toniceli considers that one of the competitive advantages Nigerian IT companies have compared to those established in neighboring countries is the challenging conditions. Here in Nigeria, we're used to working in challenging and stressful environments. This gives us grit especially when faced with challenging projects. It's just a part of our nature to face challenges headlong and not to back down.

What to pay attention to when working with Nigerian IT companies and web agencies

On the consumer side, it is vital that any proposed digital service offering be mobile-compatible due to the prevalence of mobile usage in Nigeria. Furthermore, smartphone penetration in the region is steadily increasing, thus increasing the sophistication of viable digital service offerings. 

Given the acceptance of fintech by the Nigerian population, a possible route to entry in the consumer market is to acquire one of the many smaller fintech firms in the industry. This would resolve some of the primary barriers to entry, most specifically bureaucratic red tape and a lack of local knowledge. 

On the corporate side, the most effective route to entry is likely through partnerships with smaller local resellers. This model is already popular in the Nigerian market. A key differentiating feature here will be how well the service adapted to the Nigerian market.

How reliable are Nigerian-based IT companies?

Considered to be one of the biggest African IT hubs, Nigerian web agencies and IT companies compete only with Ethiopian ones in terms of reliability. As many foreign companies have already invested and thus developed the local IT infrastructure and industry overall, Nigerian IT companies find it easier than other neighboring countries to enter the global market and provide their services for accessible prices. 

How the Nigerian IT industry relate to the neighboring countries?

Nigeria is actively trying to establish itself as a key ICT hub in the East African region. The country appears to be making good progress in this regard, helped by having a strong connectivity infrastructure and a young, innovative population. Despite this, the country currently faces considerable political uncertainty, and issues surrounding the transparency of tenders remain a major barrier to growth.

Although Nigeria’s score for the metric measuring the economic impact of ICT is not high in absolute terms, it ranks 54th in the world. This supports the conjecture that businesses, government, and consumers will be receptive to new technologies as ICT has already had a substantial impact on the Nigerian economy.

The Business Environment in Nigeria

The CEO of Toniceli - a leading Nigerian IT company, Oluwayomi Olabanjo states that The Nigerian business environment is one which is quite growing rapidly. Most business environments are still very much clustered in the city of Lagos, but over the years, there's been an expansion in economic clusters in other cities. There had been challenges in infrastructure, policies, power, and access to professional training and education, however, things have been getting better over time, especially with the coalition of private and public enterprises addressing these challenges headlong. I would say the biggest factor we've had working for us in the Nigerian market is the availability of youthful talent and the increasing flow of foreign and local capital into the market.

 What Makes Nigeria Attractive for International IT Companies?

Oluwayomi Olabanjo mentions on this topic that What makes it attractive is the abundant supply of youthful talent. However, unstable government policies, infrastructure, and power shortages are challenges making it unattractive for international IT companies.

Yet, the Nigerian Communications Commission had been doing quite a lot with the startup bill and also with the establishment of public-private incubator programs within the country. I really do believe they should be given credit for this.

Lagos, Ibadan - Best cities for doing IT business in Nigeria

Lagos due to the fact that it has always been the economic hub of the country, hence the IT industry has found it quite easier to experience growth in that space.

Ibadan due to the fact that it is a fast growing economic hub and also, there's less capital expense in setting up and running a company here. - mentioned Oluwayomi Olabanjo.

Unified Communications Consulting Services are strategic solutions provided by specialized IT companies and digital agencies to help businesses optimize their communication systems. It involves expert guidance and assessment to streamline various communication channels, ensuring seamless collaboration and productivity within an organization.

These services encompass a range of tasks, including analyzing existing communication infrastructure, recommending and implementing unified communication tools, and providing ongoing support and training. Unified Communications Consulting is closely related to IT strategy consulting, corporate communication technology integration, and digital strategy services.

Companies providing Unified Communications Consulting Services leverage a variety of advanced tools and technologies to enhance communication within a business. They may use unified communication platforms that integrate various communication channels, such as voice, video, messaging, and email, into a single interface. Additionally, they utilize cloud-based solutions to enable flexible and scalable communication options.

In addition, Unified Communications Consultants employ analytics tools to measure the effectiveness of communication strategies, identify areas for improvement, and ensure the smooth functioning of the implemented solutions.

When a company requires Unified Communications Consulting, it has several options to consider:

• IT Consultancy Firms: Specialized IT companies that focus on providing unified communications solutions and strategic guidance.
• Digital Agencies: Some digital agencies offer unified communications consulting as part of their broader technology and digital transformation services.
• Communication Technology Providers: Companies that specialize in unified communication technologies may also provide consulting services to assist businesses in optimizing their communication systems.

Engaging with a specialized IT company or digital agency for Unified Communications Consulting offers numerous benefits for businesses:

• Enhanced Collaboration: Unified Communications Consulting enables seamless communication across various channels, fostering better collaboration and teamwork among employees, regardless of their physical location.
• Improved Productivity: Streamlined communication processes and access to unified communication tools enhance productivity by reducing communication barriers and delays.
• Cost Optimization: By optimizing communication systems, businesses can reduce expenses associated with multiple communication tools and infrastructure.

To select the best Unified Communications Consulting provider for a project, businesses should consider the following criteria:

• Expertise and Experience: Look for a provider with a proven track record in delivering unified communication solutions and successful consulting engagements.
• Customization: Ensure that the provider offers tailored solutions that align with your business's unique communication requirements and objectives.
• Scalability and Integration: Choose a provider that can seamlessly integrate unified communication solutions with your existing systems and scale them to accommodate future growth.

TechBehemoths serves as a valuable resource for finding Unified Communications Consulting Services companies. With over 134 companies listed on the platform providing Unified Communications Consulting services across 33+ countries, businesses can access a diverse pool of potential providers.

TechBehemoths offers comprehensive company profiles, client reviews, and ratings, enabling businesses to evaluate and compare various options. This transparency empowers businesses to make well-informed decisions and select the best Unified Communications Consulting provider for their specific needs.