There are 2 Companies in Uruguay
that provide Non-Voice BPO Services!

Uruguay's IT and software industry is rising and is expected to transform the country in the near future into one of the most developed countries in Latin America.

The estimated value of Uruguay’s IT services market in 2025 is $792.38 million, which is a good score for a country that’s coming out of a recession. The numbers are expected to grow exponentially, as Latin America is transforming into a large-scale IT hub that can compete globally with Europe and the US. 

The main reason for IT growth in Uruguay is the increasing number of startups, conditioned by government policies that support tech and IT education among young professionals. Also, the government facilitates the collaboration between companies and the web industry via different chambers and CESSI (Camara de la Industria Uruguay del Software)

In the background of global tech evolution, Uruguay looks like a promising choice to source web development services due to both quality and affordable prices on the market compared with other countries. 

Why You Should Work With Uruguayan Software Companies?

Above all, there are several main aspects why it’s worth working with and Uruguay web agency:

First of all, you can notice a low price per project or per hour compared with other Western agencies, which provide good quality web products such as websites, apps, designs, and anything in between. 

Second of all, communication. It’s much easier to make yourself clear with Uruguay web agencies rather than with other agencies in the region. According to EF Education First, Uruguay has the highest score in terms of English proficiency in Latin America. 

Having these two points combined, you must agree that Uruguay is a good option to find a company that can deliver projects for affordable prices and with good communication. 

But there is more to it: According to Coursera Global Skills Index, Uruguay ranks 1st in the category of Technology skills, making it an even more attractive opportunity. 

What to Be Aware of When Working With Uruguayan Software Companies?

On the other hand, there are also challenges in working with Uruguayan software companies that you should know: 

Compared with other countries, Uruguay does not have a well-established system of web agencies, and changes in this area are pretty new to the country, which says a lot about Uruguay's web development & design experience. 

Also, this lack of experience may lead to miscalculations and a lack of interaction between IT & marketing departments of various countries. In this way, even a well-established project can fail during implementation because of the issues above-mentioned.  Nonetheless, this may vary from company to company, and it’s not a country verdict. 

Are Uruguay's Software Companies as Reliable as Other Top Countries in the World?

In terms of tech reliability, Uruguayans are among the most preferred in Latin America. Based on the numerous feedback from different clients around the world, Uruguayans have a high trust score and also a good reputation. 

On the other hand, if it is compared with other countries, Uruguay lacks several key features that would improve the quality of IT services. Based on the latest report of the World Economic Forum, Uruguay dropped to the 139th position in terms of Intellectual Property Protection. But in 2024, it reached the 25th position globally in the rank conducted by the Property Rights Alliance for the region of Latin America & Caribbean. 

How Do Uruguay's Custom Software Companies Compare to Its Neighboring Countries?

Compared to neighboring countries, Uruguay has a strong position and as well growing IT infrastructure. However, it doesn’t lack competition as Chile and Bolivia also grow their IT capacities and come right behind Uruguay. 

The latest numbers reveal a range of $6.5 - 14.4/hour service cost of a software developer, depending on agency experience, portfolio, and brand. 

On the other side of the table, Uruguay’s average salary in the web industry is between $926 - $2.993 per month, but according to the latest trends, it will grow as well as the industry's capacity and capability itself. 

Another interesting fact about Uruguay is that an increasing number of web agencies from the US are opening offices here or even relocating due to the friendly IT environment.

From web design to app development and marketing, Uruguay is the home of IT professionals in Latam who seek a brighter future and beautiful views that inspire them to create outstanding works. 

According to Netcraft, in 2024, there are more than 1.131 billion websites on the web, and many of them look similar. However, Uruguayan web designers have their unique style of executing projects and providing a different approach compared to what already exists on the market. 

Non-voice BPO services refer to outsourcing tasks that do not require direct voice communication. Instead, these services focus on written communication methods such as email and chat support, content moderation, social media management, order processing, transcription, data entry, data processing, and other back-office operations.

The non-voice BPO market has experienced steady growth in recent years and is expected to reach over $540 billion by 2032.

Non-voice BPO services help companies:

• To streamline its operations
• To increase productivity
• To reduce their costs, given that they do not need so many resources
• To improve customer satisfaction
• Often provide 24/7 support, making it possible to respond to clients in different time zones
• Enable access to the global workforce and benefit from diverse skill sets and linguistic capabilities

These services are popular in industries such as healthcare, finance, e-commerce, IT, and customer support.

Choosing the right Non-Voice BPO company to work with is not an easy task. There are multiple aspects to consider:

• First of all, draw attention to experience and expertise, which are the key indicators of a company's capabilities
• Then, look for a BPO company that has a strong track record, positive customer reviews, and relevant case studies
• Find out about quality assurance processes which are also important to ensure accuracy and efficiency
• Ask about their technology and infrastructure for efficient service delivery
• Check data security measures and compliance with industry regulations
• Evaluate pricing models and cost structures in relation to the value and affordability they offer
• Assess their communication channels and willingness to maintain a close collaboration

By considering this aspect, you can more easily choose a Non-Voice BPO company that aligns with your requirements and expectations, while providing high-quality services and helping to improve operational efficiency.

There are more than 204 companies on our platform that offer a wide variety of Non-Voice services. Explore their detailed profiles, and client reviews, and feel free to get in touch with them.

We’ve created also a powerful filter that you can use to narrow down the results based on your requirements and shortlist the companies. 

Alternatively, you can submit your project and our team will select and send you the best matching companies in about 1 hour. It’s free and there is no obligation to hire.