There are 1 Companies in Lagos
that provide Non-Voice BPO Services!

Lagos is one of the largest cities in sub-Saharan Africa and the fastest-growing one in the world.

It is often called Africa’s Silicon Valley and rightly so, because it has an impressive tech startup scene numbering over 605 tech startups and hubs in 2024, and is also home to some of the most successful tech companies, including Jumia, Flutterwave, and Andela.

Top universities in Nigeria, such as Lagos State University of Science and Technology and Yaba College of Technology, are here.

The city is quite young due to its large and young population. Curiously, the median age in Lagos is just 21 years old, and over half of the population is under the age of 30. This provides a large number of potential good students, future workers, and entrepreneurs in the field of technology.

The Nigerian government supports the growth of the tech sector and is willing to implement a number of initiatives to support tech startups. For example, in 2022, the Nigerian government launched a $618M fund for young tech entrepreneurs. In 2025, Lagos received $6 billion in direct foreign investment into the tech sector between 20219-2024.

Of course, Lagos also faces some challenges as a tech city, and the biggest one is the city's infrastructure, especially traffic congestion and unreliable power supply. Actually, this is a major challenge for tech startups, which often rely on a trusted internet connection and access to electricity. Despite this, Lagos is a great tech city with a lot to offer.

If you need an IT provider, Lagos is a good place to look. The Techbehemoths platform lists more than 165 IT companies in Lagos. Feel free to explore company profiles, portfolios, and customer reviews, and choose the one that suits you best. To narrow the list, you can use the filter, or you can submit your project details, and our team will match you with the best IT company for your needs, for free and with no obligation to hire.

Non-voice BPO services refer to outsourcing tasks that do not require direct voice communication. Instead, these services focus on written communication methods such as email and chat support, content moderation, social media management, order processing, transcription, data entry, data processing, and other back-office operations.

The non-voice BPO market has experienced steady growth in recent years and is expected to reach over $540 billion by 2032.

Non-voice BPO services help companies:

• To streamline its operations
• To increase productivity
• To reduce their costs, given that they do not need so many resources
• To improve customer satisfaction
• Often provide 24/7 support, making it possible to respond to clients in different time zones
• Enable access to the global workforce and benefit from diverse skill sets and linguistic capabilities

These services are popular in industries such as healthcare, finance, e-commerce, IT, and customer support.

Choosing the right Non-Voice BPO company to work with is not an easy task. There are multiple aspects to consider:

• First of all, draw attention to experience and expertise, which are the key indicators of a company's capabilities
• Then, look for a BPO company that has a strong track record, positive customer reviews, and relevant case studies
• Find out about quality assurance processes which are also important to ensure accuracy and efficiency
• Ask about their technology and infrastructure for efficient service delivery
• Check data security measures and compliance with industry regulations
• Evaluate pricing models and cost structures in relation to the value and affordability they offer
• Assess their communication channels and willingness to maintain a close collaboration

By considering this aspect, you can more easily choose a Non-Voice BPO company that aligns with your requirements and expectations, while providing high-quality services and helping to improve operational efficiency.

There are more than 204 companies on our platform that offer a wide variety of Non-Voice services. Explore their detailed profiles, and client reviews, and feel free to get in touch with them.

We’ve created also a powerful filter that you can use to narrow down the results based on your requirements and shortlist the companies. 

Alternatively, you can submit your project and our team will select and send you the best matching companies in about 1 hour. It’s free and there is no obligation to hire.