Top Companies providing Help desk services:
That's a hell of a search to do now. Why not using the smart filters above? Last updated in: May, 2024
Gravita Infotech Ltd is part of $ 80 million Gravita conglomerate based in India. We have a global presence with business relation in 37 countries and...
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AditMicrosys based is a full-service provider of global custom mobile app, web, web apps, and graphic motion and animation development company. It has...
We are Information & Technology company where creativity, technology, and innovation are brought to bear on businesses.
Comprehensive business services, including website development, online stores, SEO, Google Ads, and social media management all in one place!
SMNET is an IT company with 20 years of experience in the field IT Vietnam.
EZSolution is a leader in Web, Marketing & IT Solutions. As an agency, EZSolution is a proud Google Partner and a member of the Inc. 5000 list of...
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DCX Design are setting new standards in Website Design. From our bases in Rotherham and Sheffield, we use the latest technologies, to create the perfe...
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Their website designs are engineered to drive conversions and their SEO helps customers get in Local Search while expanding the overall web presence o...
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As the industry experts, we believe in following an approach to remove every hurdle in the process of software development to ensure swift delivery fo...
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SuperSys IT Services are an IT firm based in Yorkshire specialising in offering small to medium sized business the best possible IT support ranging fr...
PIXAFUSION Digital is your full-service digital agency. With a wide range of marketing solutions from web design and development to social media marke...
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Algoseed Labs is a Montreal based boutique web and mobile application development company. We operate across a wide range of sectors from small busine...
Welcome to WPS Group of Companies, We Have 08 years Experiences Our work combines beautiful graphic design with targeted, user-focused messaging in a...
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SinglePoint provides IT Support and Managed IT Services across Michigan.
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We aim to supply a wide range of high-quality products and services at affordable prices backed by an efficient and reliable after-sales service.
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Since 1995, we have helped clients large and small with a full range of web site development, maintenance and digital marketing services. We provide l...
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Spanning three decades, we are one of the longest-established, dedicated new media agencies in the UK, and the oldest in Leicestershire. Our studio co...
We are a small business therefore we cater to small businesses. We pride ourselves on quality work at an affordable price. We want to put you in touch...
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In4Tech - since 2019, we have been meeting the needs of local and foreign companies in the field of ICT.
SSDN Technologies is a leading IT Training Company located in Gurgaon, India.
XOFOZ INFORMATION TECHNOLOGY IS ONE OF THE BEST IT SERVICE COMPANY IN ABUDHABI, UAE .
TPBank - Empowering Your Financial Journey. Discover the power of banking with TPBank, a leading financial institution dedicated to transforming lives
PCTECHNZ offers comprehensive IT solutions, from Managed IT & Cloud services to Cyber Security. Expertise meets innovation for business efficiency.
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We are result oriented full-service digital agency helping small to medium-sized businesses for Website development & Digital marketing
Companies on the map offering Help desk services
North America
What is Help desk and what are its benefits for your projects?
For companies seeking efficient IT support, Help Desk services provide a central point of contact for resolving technology-related issues. These services are crucial for ensuring smooth operations within organizations, as they address technical problems and answer inquiries from users.
There are lots of IT companies that specialize in providing Help Desk services, employing teams of skilled technicians and support professionals who are well-versed in resolving a wide range of IT issues. The largest companies providing help desk services count ServiceNow, Zendesk, and Atlassian's Jira Service Management. But smaller and more affordable companies can be found on the current page
Reliability is a key factor for Help Desk service providers. These companies are typically equipped with the necessary resources, expertise, and infrastructure to provide timely and effective support. However, reliability also depends on factors such as the company's experience, the competency of their support staff, and the quality of their service level agreements (SLAs).
Help Desk service providers use various tools and technologies to streamline support operations, including ticketing systems for issue tracking, remote desktop software for troubleshooting, knowledge bases for self-help resources, and customer relationship management (CRM) software for managing user interactions. Additionally, they often employ chatbots and AI-driven automation to enhance response times and efficiency.
Help Desk services are closely related to various IT support and management services, including:
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IT Service Management (ITSM): Comprehensive solutions for managing IT services and infrastructure.
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Managed IT Services: Outsourced IT support and management for businesses.
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On-Site Support: Physical presence for addressing complex technical issues.
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Remote IT Support: Remote troubleshooting and issue resolution.
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IT Consulting: Strategic guidance for technology decision-making.
Choosing the Best IT Companies Providing Help Desk Services: Selecting the right IT company for Help Desk services involves evaluating factors such as their experience, support capabilities, adherence to industry standards, and the scalability of their solutions. Look for providers that align with your organization's specific support needs and budget constraints. Additionally, consider their responsiveness and willingness to tailor services to your requirements.
Help Desk providers are essential for various projects, including:
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Establishing IT Support: Setting up a Help Desk service for the first time within an organization.
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Expanding Support: Scaling support operations to accommodate a growing user base.
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Technical Issue Resolution: Addressing critical incidents and reducing downtime.
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IT System Deployments: Providing support during technology rollouts and migrations.
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User Training: Offering training and guidance on technology usage.
Companies across industries can benefit from Help Desk services, including:
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Small and Medium-sized Enterprises (SMEs): Seeking cost-effective IT support without in-house IT teams.
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Large Enterprises: Managing complex IT ecosystems and extensive user bases.
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Service Providers: Offering technical support as part of their service packages.
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Education Institutions: Supporting faculty, staff, and students with technology issues.
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Healthcare Providers: Ensuring uninterrupted access to critical medical systems.
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E-commerce Businesses: Maintaining online store functionality and resolving customer issues.
Other Relevant Information for Help Desk Service Seekers: The cost of Help Desk services can vary significantly depending on factors such as the level of support required, the complexity of the IT environment, and the number of users. Costs are typically based on a per-user or per-device subscription model. In the US, prices can range from $20 to $100 per user per month or more, with additional costs for on-site support or extended hours of coverage. Costs in the UK and Australia may follow similar ranges but can also vary due to market conditions and service providers' offerings. It's essential to discuss pricing and SLAs with Help Desk service providers to ensure that the chosen plan aligns with your organization's needs and budget.