Top Companies providing Help desk services:
That's a hell of a search to do now. Why not using the smart filters above? Last updated in: December, 2024
Isle Interactive, based in Cambridge and founded in 2005, is a full-service digital agency with specialization in publishing, e-commerce, and educatio...
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The name says it all. A successful marketing and technology plan begins with strategy. We help our clients fit the pieces together for a greater impac...
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NSW IT Support has been providing world-class strategic IT leadership and hyper-efficient IT operational support since 2012. We emphasize on providing...
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Element Pro has created the solution that gives customers access to a team of CREATIVE-experts that understand their needs and how to best apply them...
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At Productiv we specialize in Managed IT Services. Our business is all about helping to improve your bottom line and enhance your work environment by...
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General information about the Company Founding date: 2008 City base: Moscow Offices: Central office (Moscow), Development office (Moscow), QA office (...
200OK Solutions provides strategic guidance, project services and outsourcing solutions that are tailor-made to your business needs. Our solutions are...
AROBS is one of the most important software development companies in Romania and the largest tech company listed on the Bucharest Stock Exchange.
Elevate and Scale your Business through Digital Transformation
Computer support and services in Hessle, England
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Inspire African Creativity and Quality in ICT.
Tech Optimised takes the frustration out of IT support.
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Virtue Analytics: Data-driven solutions in marketing, analytics, and enrollment management for business growth and educational efficiency.
Datalink SEO is a data-driven web consulting firm in San Diego, CA. We specialize in Wordpress design, search engine optimization, pay-per-click adver...
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OZtechs managed IT and computing services reduces the cost and then eliminates the headaches in your IT management. From security, to back-ups, to loa...
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Compute strive to supply professional, user friendly websites to it's clients. I will work with you to convert your ideas into a fully functioning, ea...
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HERETIC is a design, marketing and technology solutions provider servicing NYC and surrounding areas. We are lovers of everything technology and desig...
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Sonnecto is a tech-driven company specialized in customer support and software solutions, based in Prishtina, London and New York. Our aim is to trans...
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We love it when we can provide our customers with the best support they could get. That's why we have the best and most creative people in the industr...
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DASH WEB LAB has been providing affordable, expert software programming services to clients around the world. Currently, we have more than 30 long-ter...
Web Player is one of the best organizations which is giving their IT solutions in Islamabad, Lahore for example Search Engine Optimization,
Computer Geeks: managed IT service provider & off-site backup facility, installation, remote support, maintenance for thousands of computers each day
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Microknot is a software development agency based in Sydney.We provide innovative software solutions to your organisations most challenging problems.
Sofdas is your partner in navigating the complex landscape of modern technology, ensuring your business remains competitive and secure.
Companies on the map offering Help desk services
North America
What is Help desk and what are its benefits for your projects?
For companies seeking efficient IT support, Help Desk services provide a central point of contact for resolving technology-related issues. These services are crucial for ensuring smooth operations within organizations, as they address technical problems and answer inquiries from users.
There are lots of IT companies that specialize in providing Help Desk services, employing teams of skilled technicians and support professionals who are well-versed in resolving a wide range of IT issues. The largest companies providing help desk services count ServiceNow, Zendesk, and Atlassian's Jira Service Management. But smaller and more affordable companies can be found on the current page
Reliability is a key factor for Help Desk service providers. These companies are typically equipped with the necessary resources, expertise, and infrastructure to provide timely and effective support. However, reliability also depends on factors such as the company's experience, the competency of their support staff, and the quality of their service level agreements (SLAs).
Help Desk service providers use various tools and technologies to streamline support operations, including ticketing systems for issue tracking, remote desktop software for troubleshooting, knowledge bases for self-help resources, and customer relationship management (CRM) software for managing user interactions. Additionally, they often employ chatbots and AI-driven automation to enhance response times and efficiency.
Help Desk services are closely related to various IT support and management services, including:
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IT Service Management (ITSM): Comprehensive solutions for managing IT services and infrastructure.
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Managed IT Services: Outsourced IT support and management for businesses.
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On-Site Support: Physical presence for addressing complex technical issues.
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Remote IT Support: Remote troubleshooting and issue resolution.
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IT Consulting: Strategic guidance for technology decision-making.
Choosing the Best IT Companies Providing Help Desk Services: Selecting the right IT company for Help Desk services involves evaluating factors such as their experience, support capabilities, adherence to industry standards, and the scalability of their solutions. Look for providers that align with your organization's specific support needs and budget constraints. Additionally, consider their responsiveness and willingness to tailor services to your requirements.
Help Desk providers are essential for various projects, including:
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Establishing IT Support: Setting up a Help Desk service for the first time within an organization.
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Expanding Support: Scaling support operations to accommodate a growing user base.
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Technical Issue Resolution: Addressing critical incidents and reducing downtime.
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IT System Deployments: Providing support during technology rollouts and migrations.
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User Training: Offering training and guidance on technology usage.
Companies across industries can benefit from Help Desk services, including:
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Small and Medium-sized Enterprises (SMEs): Seeking cost-effective IT support without in-house IT teams.
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Large Enterprises: Managing complex IT ecosystems and extensive user bases.
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Service Providers: Offering technical support as part of their service packages.
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Education Institutions: Supporting faculty, staff, and students with technology issues.
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Healthcare Providers: Ensuring uninterrupted access to critical medical systems.
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E-commerce Businesses: Maintaining online store functionality and resolving customer issues.
Other Relevant Information for Help Desk Service Seekers: The cost of Help Desk services can vary significantly depending on factors such as the level of support required, the complexity of the IT environment, and the number of users. Costs are typically based on a per-user or per-device subscription model. In the US, prices can range from $20 to $100 per user per month or more, with additional costs for on-site support or extended hours of coverage. Costs in the UK and Australia may follow similar ranges but can also vary due to market conditions and service providers' offerings. It's essential to discuss pricing and SLAs with Help Desk service providers to ensure that the chosen plan aligns with your organization's needs and budget.