There are 2 Companies in Vietnam
that provide Fulfillment Services!

As Vietnam moves from low-tech manufacturing to a service-oriented economy, the country’s information technology (IT) market is increasingly gaining traction, giving competition to IT firms in China and India. This has partly been encouraged by the growth of Vietnam as a regional market for domestic enterprises and global technology vendors

Discover Top IT Companies in Vietnam specialized in Fulfillment including Warehousing, Order Processing, Shipping to different locations and more.

Fulfillment services include the processes involved in fulfilling customer orders, from receiving and processing orders to packing, shipping, and delivery. These services are a critical part of the supply chain and play a significant role in ensuring efficient order management and customer satisfaction. Fulfillment services include order processing, inventory management, pick and pack services, logistics and supply chain consulting, and last-mile delivery. These services are closely related to warehousing & distribution, as they involve the movement and delivery of products to end customers.

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Explore Top Fulfillment Companies in Vietnam

We found 2 companies. Last updated in: May, 2024

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The ICT Industry in Vietnam: General Profile

As Vietnam moves from low-tech manufacturing to a service-oriented economy, the country’s information technology (IT) market is increasingly gaining traction, giving competition to IT firms in China and India. This has partly been encouraged by the growth of Vietnam as a regional market for domestic enterprises and global technology vendors.

Why you should work with Vietnamese IT companies

Local software producers mostly provide their products to government and small and medium-sized enterprises, while larger Vietnamese companies generally look to multinationals for software. As internet infrastructure starts to improve, more demand for areas such as software as a service (or, on-demand software) and other cloud-computing services should pick up. 

What you should pay attention to when working with Vietnamese IT companies

The underdeveloped IT sector and infrastructure, as well as a relatively low level of education in IT, make Vietnamese companies less attractive to foreign customers. Additionally, IT companies and web agencies from Vietnam face systemic problems with cybersecurity, piracy rate and efficient communication among others.  

Cybersecurity is a particular vulnerability for Vietnam, and one of the most notable cases happened in 2016, when an alleged Chinese hacker group, 137CN, carrying out a number of cyberattacks on Vietnam’s airports as well as the official website of the national flag carrier Vietnam Airlines in which the airline’s customer database was stolen and made public on the internet.

In 2019 there were a total of 31,500 security incidents in the country, according to the Vietnam Computer Emergency Response Team. In the first half of 2020 alone the number of incidents was 4.4 times higher compared with a year earlier. 

How reliable are Vietnam based IT companies 

Under the strongly growing digital economy, major opportunities are opening for investors, especially those who want to provide products and services based on new technologies. Combining this and the cheap market price, Investors rely on Vietnamese IT companies to provide the needed digital services. 

But the situation is different in the regional market, where potential clients have a wide range of countries and companies were to choose from for their web or software projects. 

How does the Vietnamese IT industry relate to the neighboring countries

IT outsourcing services generate around $3bn a year, according to Vinasa. However, Vietnam is still a boutique market when it comes to outsourcing and lags behind its regional peers such as India and the Philippines, which earned $98bn and $21.3bn, respectively, from providing IT services. 

What is Fulfillment and what are its benefits for your projects?

Fulfillment services include the processes involved in fulfilling customer orders, from receiving and processing orders to packing, shipping, and delivery. These services are a critical part of the supply chain and play a significant role in ensuring efficient order management and customer satisfaction. Fulfillment services include order processing, inventory management, pick and pack services, logistics and supply chain consulting, and last-mile delivery. These services are closely related to warehousing & distribution, as they involve the movement and delivery of products to end customers.

In case you need Fulfillment services, there are several options to consider:

  • In-House Fulfillment: Some companies may choose to handle fulfillment processes internally by establishing their own fulfillment centers and managing order processing and delivery. This option provides greater control over the entire fulfillment process.
  • Third-Party Fulfillment Providers: Many businesses opt to partner with specialized third-party fulfillment providers. These providers offer comprehensive fulfillment services, allowing businesses to outsource logistics functions and focus on their core competencies.
  • Specialized IT Companies: Some companies offer specialized IT solutions and software for optimizing fulfillment processes. These solutions may include order management systems, inventory tracking software, and shipping logistics platforms.

Taking Fulfillment services from a specialized IT company or digital agency can bring numerous benefits to businesses. First and foremost, these companies have the expertise and technologies necessary to optimize the fulfillment process and improve overall efficiency. They can streamline order processing, reduce fulfillment time, and ensure accurate and timely deliveries, which enhances customer satisfaction.

Furthermore, specialized IT companies and digital agencies can offer valuable insights and analytics to help businesses make data-driven decisions. They can track key performance indicators (KPIs) related to fulfillment, identify areas for improvement, and implement strategies to enhance order fulfillment and customer service.

Choosing the best Fulfillment service provider for a project requires careful consideration of several criteria:

  • Expertise and Experience: Look for providers with a proven track record in providing Fulfillment services. Assess their experience in handling similar projects and their ability to meet your specific fulfillment requirements.
  • Technology Capabilities: Evaluate the provider's technological capabilities, including order management systems, inventory tracking, and shipping logistics software. Ensure that their solutions align with your business needs and can integrate seamlessly with your existing systems.
  • Scalability and Flexibility: Choose a provider that can accommodate your business's growth and changing needs. Scalability and flexibility are crucial factors, especially if you expect fluctuations in order volume or seasonal variations.
  • Customer Support and Communication: Strong customer support and communication are essential for successful fulfillment services. Ensure that the provider offers responsive customer service and keeps you informed about order status and any potential issues.

TechBehemoths.com is a valuable resource for finding the best Fulfillment companies for your projects. With over 51 companies listed on the platform providing Fulfillment services across 11+ countries, TechBehemoths.com simplifies the search process. The platform provides detailed company profiles, client reviews, and ratings to help you evaluate and compare different service providers.