There are 3 Companies in Kazakhstan
that provide Customer Support Services!

Kazakhstan's high economic growth has been attributable to large and growing oil and gas exports, but some non-export sectors also featured double-digit growth, including construction, banking, and real estate. The IT sector was never a priority for the government-supported economy fields, and thus web industry developed by itself, with small steps, and exclusively based on market requirements.

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Explore Top Customer Support Companies in Kazakhstan

We found 3 companies. Last updated in: December, 2024

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The ICT in Kazakhstan: Genuine Data & Profile

Kazakhstan's high economic growth has been attributable to large and growing oil and gas exports, but some non-export sectors also featured double-digit growth, including construction, banking, and real estate. The IT sector was never a priority for the government-supported economy fields, and thus web industry developed by itself, with small steps, and exclusively based on market requirements. 

According to pay lab the salary in the IT sector in Kazakhstan varies from $198/mo - $735/mo. The average hourly rate, as expected, varies between $9 up to $21 for web developers, which means that a local agency may charge per hour slightly more than the official numbers. 

Why Working with Kazakh Web Agencies?

Even though there are no visible changes and state-supported policies that would develop the branch, Kazakhstani web agencies still exist, and provide the same range of services as western European ones, but for a considerably lower price.

What to be aware of when working with Kazakh web agencies

However, you may want to give a second thought of whether the price range is your main reason, and also explore other options in the region. Even though web services are cheap in Kazakhstan, you may find difficulties in communication, project management, software piracy, and also project delivery terms. 

Are Kazakh Agencies reliable? 

It depends from case to case on how reliable web development and design agencies from Kazakhstan really are. Tech Behemoths don’t interfere in the selection process, but you may consider having a call with all agencies from the country and also try to avoid agencies based in small cities. 

How Kazakh relates to its neighboring countries in terms of IT?

On the background of a well-developed IT sector in Armenia, and a slightly lower IT development sector in Georgia, Kazakhstan faces challenges of exiting the global market and promoting its services and web products. Also, web companies lack substantial state support and government policies that will encourage the development of this branch. On the other hand, the lack of strong competition in the IT sector in this country makes it a good target for IT startups.

All in all, Kazakhstan has a still undiscovered IT potential and hopefully will develop this field in the next years. Until then, few web agencies struggle to acquire new products and use the latest technologies and lower prices to get a relatively strong presence on the local market.

Kazakhstan IT Market in 2022

As the Digital Kazakhstan program launched in 2018 is enhanced by other government-supported actions in the ICT sector, Kazakhstan has registered a strong growth and aims even further. In 2022 Kazakhstan bids on three tech pillars - Gov Tech, Smart City Tech, and, FinTech:  these are the top priorities the central authorities have in long term. Another catalyst of the enhanced digitalization program in Kazakhstan is the Astana Hub that has over 600 members, and are considered the engine of IT sector of Kazakhstan. All these put together are considered enough for the moment to boost Kazakhstan's tech industry. At least in 2022.