There are 2 Companies in Indonesia
that provide Application Management & Support Services!

By 2025, Indonesia’s digital economy is expected to contribute USD 150 billion to the GDP. To achieve the target, the Indonesian government is currently implementing a massive infrastructure development

Discover Top IT Companies in Indonesia specialized in Application Management & Support including a wide range of services for maintaining, improving and running custom applications.

Day-by-day enterprise software applications are increasing and is known that these applications need a lot of attention in terms of maintenance and general functionality. Application Management & Support is the service that ensures the smooth operation and maintenance of these software applications used by businesses and organizations.

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Explore Top Application Management & Support Companies in Indonesia

We found 2 companies. Last updated in: July, 2024

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The ICT Industry in Indonesia: Data & Insights

By 2025, Indonesia’s digital economy is expected to contribute USD 150 billion to the GDP. To achieve the target, the Indonesian government is currently implementing a massive infrastructure development. 

 As part of the digital transformation, the government has launched several national programs among others are Go Digital Vision 2020, e-smart IKM, and 100 Smart City Movement. These programs aim to develop local startups, support small to medium enterprises (SMEs) as well as to prepare and embrace the internet of things (IoT).

Why working with Indonesian IT companies

What makes Indonesian IT companies and web agencies attractive is the way how young professionals have managed to adapt to new technologies and implement global business trends in their own business model. 

Currently, updating the company’s system is one of the factors that influence the success of a business. The more sophisticated the company’s technology, the easier the transaction process and faster time of its request process. This has an attraction that has become a trend in the Indonesian market nowadays.

What you should pay attention to when working with Indonesian IT companies

Even though the government invests in skilled professionals and the development of IT education, most of the IT companies and creative agencies from Indonesia lack experience and are predisposed to inefficient communication and project management. This can be challenging for potential foreign customers of the sector, but nonetheless, it contributes to the development of the Indonesian business environment.

How reliable are Indonesian IT companies

Despite e-commerce and fintech developments, Indonesia had the highest percentage of Cybercrime of a malware attack in the world (China was second with 21.26 percent). Malware is a particular problem in Indonesia along with spam and other types of email-based scams. But what Indonesian IT companies made, was transforming the challenge into opportunities, and developed the cybersecurity infrastructure, making the country well-known on the global stage as a trustworthy source of professionals and companies that can handle this type of threat according to Visiglobal online portal.

How does the Indonesian IT infrastructure relate to the region?

According to the Swiss Global Enterprise report from 2019, most of the contributors to Indonesia’s ICT import are from China and the ASEAN neighbors. Indonesia has received foreign investments and witnessed several joint ventures between foreign and local companies.

However, based on another report from the Australian Trade Commission, the Indonesian ICT market features intense competition from Korean, Chinese and the United States, players

What is Application Management & Support and what are its benefits for your projects?

Day-by-day enterprise software applications are increasing and is known that these applications need a lot of attention in terms of maintenance and general functionality. Application Management & Support is the service that ensures the smooth operation and maintenance of these software applications used by businesses and organizations. 

Some useful statistics and facts about Application Management & Support highlight its significance and benefits. It is known - businesses that invest in application management and support have higher productivity, reduce downtime, improve user satisfaction, and increase revenue. They also benefit from enhanced security measures that protect applications from cyber threats.

In this connection,  there are several popular items that application management and support providers commonly offer. These include:

  • Application monitoring that tracks various metrics like response time, resource usage, and error rates, all these performances and minimizing downtime
  • Bug fixes, and implementation of upgrades to improve functionality and security of applications.
  • Performance optimization refers to improving code efficiency and helping applications run more efficiently and faster providing this way a better user experience.

It is important to choose the right Application Management & Support company to benefit from all mentioned above. That is why we recommend taking into consideration the following factors to make the best choice for you:

  • Check the company's experience in your industry or a specific type of application;
  •  Evaluate the company's Service Level Agreements (SLAs) to align with your business requirements
  •  Consider the company's ability to scale its services as your business grows and adapt to changing needs, including support for multiple applications and platforms
  • Verify the company's approach to application security, and ensure your applications are in safe hands
  • Look for a company that offers transparent communication, regular reporting, and a collaborative approach to problem-solving
  • See the cost, compare pricing models and packages offered by different providers, and choose the best one.

Carefully evaluating these factors, you can choose an Application Management & Support company that best aligns with your needs. There are more than 1309 companies on our platform that offer a wide variety of application management support services. Explore their detailed profiles, and client reviews, and feel free to get in touch with them.

We’ve created also a powerful filter that you can use to narrow down the results based on your requirements and shortlist the companies. 

Alternatively, you can submit your project and our team will select and send you the best matching companies in about 1 hour. It’s free and there is no obligation to hire.