Top 5 CRM Consulting

Companies in Nairobi

Nairobi's tech sector is transforming Kenya. IT services contribute 1.1% to the country's GDP and are expected to reach 7% by 2030. The city hosts 97% of Kenya’s startups, which raised $1.1 billion in 2023, a 33% increase from the previous year. Nairobi, Kenya's capital, has emerged as one of the top cities for startup investments, climbing 24 spots to rank 113 globally. According to Glassdoor, software developers in the city earn between $458 and $1,637. This affordability attracts global firms such as Asus, Cisco, Intel, IBM, and Huawei. Despite its successes, Nairobi faces challenges, including limited funding and complex regulations. However, the government’s Digital Kenya 2030 plan aims to tackle these issues by strengthening the digital economy and creating a supportive environment for tech growth.

How Did We Pick the Best?

1

3techagency

NairobiKenya

Team Size 2-9
Cost of Services $$$$$ $30-70/h
2024 Awards Winner

Service Focus:

Digital MarketingWeb DevelopmentSMM + See more

Description

3techagency: Comprehensive Digital Solutions for Business Growth 3techagency delivers an extensive range of digital solutions designed to drive online presence, engagement, and revenue. Our approach is data-driven and client-centered, with an emphasis on quality, transparency, and strategic growth. Build a strong foundation for your business through: - Website Development & Optimization - Customized web development that aligns wit...

Our Take

3techagency focuses on providing high-quality IT solutions that optimize company operations and improve customer engagement. As one of the local market leaders, they believe that every business is unique and the only way for clients to succeed is by taking a different strategy.
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2

Brina Solutions

NairobiKenya

Team Size 2-9
Cost of Services $$$$$ $30-70/h

Service Focus:

Corporate TrainingBusiness ConsultingFinance & Accounting Outsourcing (FAO) + See more

Description

Brina Solutions is a trusted provider of comprehensive business solutions dedicated to helping organizations achieve sustainable growth and success. Our expertise spans three core areas: end-to-end marketing services, corporate training and team-building programs, and business advisory services. Our marketing solutions are designed to elevate your brand’s visibility, foster meaningful customer engagement, and drive measurable results. Fr...

Our Take

Top Recommendation! Brina Solutions is a highly rated company with a strong profile on TechBehemoths based on its vast experience, positive client testimonials, and a solid portfolio. You can confidently reach out to them with your project inquiry.
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3

TECHenya Solutions

NairobiKenya

Team Size 10-49
Cost of Services $$$$$ <$30/h

Service Focus:

SEOWeb DevelopmentE-Commerce Development + See more

Description

TECHenya Solutions is a dynamic and innovative digital marketing agency based in Nairobi, Kenya. With a vision to empower businesses through cutting-edge online strategies, TECHenya Solutions has established itself as a trusted partner in the digital transformation journey for companies across diverse sectors. From its headquarters in Nairobi, TECHenya Solutions extends its services to a broad range of markets, including Kenya, Uganda, Tanzania,...

Our Take

TECHenya Solutions is listed as one of the most trusted IT service providers on TechBehemoths. Their above average profile score is based on 5 years of experience, a dozen positive testimonials, and 2 completed projects, placing them in the top 51% of over 50,000 IT companies on our platform.
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4

Codesmith Systems

NairobiKenya

Team Size 2-9
Cost of Services $$$$$ $30-70/h
2024 Awards Winner
2023 Awards Winner
2022 Awards Winner

Service Focus:

Web DevelopmentSEOSMM + See more

Description

We excel at crafting visually stunning memorable experiences for web and interfaces. We love taking on challenging projects that require full-on content strategy, thoughtful design, demanding development, and ongoing marketing.Our track record speaks for itself. Over the years, we have created stunning, award-winning designs across multiple verticals, helping our clients achieve an overall better web presence. We combine creative ideas with our v...

Our Take

Codesmith Systems has built a solid reputation as a reliable agency through years of experience, satisfied clients, and a diverse portfolio. Their TechBehemoths profile perfectly captures their industry know-how and skills.
View profile Contact Codesmith Systems
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What is CRM Consulting and what are its benefits for your projects?

Customer relationship management (CRM) lies at the heart of any successful business strategy, enabling companies to cultivate meaningful connections with their customers and drive sustainable growth. However, implementing and optimizing a CRM system can be a complex endeavor without the right expertise. CRM Consulting services offer invaluable guidance and support, helping businesses harness the full potential of CRM solutions. Below we explore the realm of CRM Consulting and how getting these services can be useful  (or not) for your business. 

CRM consulting services provide a wide range of expert solutions designed to help businesses enhance customer interactions, streamline processes, and boost overall sales and marketing efficiency. From CRM strategy development to system integration and customization, CRM Consulting caters to the entire CRM implementation lifecycle. Key services related to CRM Consulting include CRM assessment and planning, CRM customization and integration, data migration, user training, and ongoing support.

To provide better CRM Consulting services, companies leverage a variety of tools and technologies. These may include popular CRM platforms such as Salesforce, Microsoft Dynamics 365, HubSpot, and Zoho CRM. Additionally, integration tools, data migration solutions, and analytics software play a crucial role in optimizing CRM implementation and performance.

Companies seeking CRM Consulting services have the flexibility to choose between specialized IT companies and digital agencies. Specialized IT companies often have deep expertise in CRM technologies and provide niche solutions for CRM implementation and optimization. Digital agencies, on the other hand, may offer a broader suite of services, including CRM Consulting, making them a suitable option for businesses seeking comprehensive digital transformation.

Contracting CRM Consulting services may bring a host of advantages for businesses aiming to strengthen customer relationships and achieve sustainable growth. By implementing an effective CRM system, companies can centralize customer data, enabling a 360-degree view of their interactions. This enhanced visibility empowers sales and marketing teams to deliver personalized and targeted campaigns, resulting in improved customer satisfaction and increased sales. Moreover, CRM Consulting streamlines processes enhances productivity, and facilitates data-driven decision-making, ultimately driving long-term profitability.

Selecting the right CRM Consulting partner is crucial to ensure a successful project. Consider the following criteria: 

  • Expertise and Experience: Look for a provider with proven experience in CRM implementation, integration, and support, ideally with a track record in your industry

  • Customization: Ensure the provider can tailor CRM solutions to meet your specific business needs and processes. 

  • Scalability: Choose a partner who can support your business as it grows and evolves. 

  • Client References: Request client references to gain insights into the provider's performance and customer satisfaction.

TechBehemoths is your go-to platform for finding the best CRM Consulting companies worldwide. With over 982 companies listed across 69+ countries and territories, the platform offers a vast selection of top-tier consulting partners. TechBehemoths provides valuable information such as client reviews, ratings, and detailed profiles, enabling you to make an informed decision and select the ideal CRM Consulting provider for your project.