Voodesk is a speed-driven Customer Experience (CX) outsourcing company built exclusively for eCommerce. We help online brands win by responding faster, resolving issues quicker, and never keeping customers waiting.
Our teams operate 24/7 across email, live chat, WhatsApp, social media, and marketplace channels, powered by AI-assisted workflows, hyper-personalised responses, smart routing, and real-time performance monitoring to minimise both response and resolution times.
Voodesk goes beyond reactive support. Using predictive CX intelligence, we anticipate customer needs, identify issues before they escalate, and proactively engage customers at the right moment—delivering faster resolutions and higher satisfaction.
Speed is not a feature at Voodesk—it’s the foundation. Every process, tool, and metric is optimized for first-response time, resolution speed, accuracy, and customer satisfaction. We operate as a real-time extension of your brand, ensuring every interaction is fast, personalised, predictive, and on-brand.
If your eCommerce growth depends on speed, intelligence, and precision in customer support, Voodesk is built for you.
Voodesk at a Glance
Who Founded Voodesk?
How many projects a year does Voodesk deliver?
What is Voodesk average cost per project?
What are Voodesk company values?
Profile strength: Below Average
Voodesk lacks more convincing data about their portfolio, has no or less client reviews and an incomplete description of their business It could be that Voodesk does a great job in reality, but the lack of transparency should encourage you to continue the search.
Locations
HEADQUARTERS
341 C, Subodharma Road Peradeniya
Kandy 20400
Sri Lanka +94777153030
Speciality
- Non-Voice BPO
- CRM Consulting
- Voice
Focuses & Technologies
- Customer support/experience
- Virtual Assistant
- Payment Processing
- Medical Billing
- Data Entry & Processing
- Online Customer Support
- Customer Service (Email/Chat)
- Knowledge Process Outsourcing (KPO)
- B2B Appointment setting
- B2B Lead Generation Call Center Service
- Answering
- Hubspot
- Inbound appointment scheduling
- Order processing/ Direct response support
- Virtual Receptionist
- Social CRM
- Sales automation
- Customer
- Other CRM
- Zoho CRM
- Salesforce.com
Client Focus
Industry Focus
- eCommerce
Voodesk Stats ! You can learn more about company stats on TechBehemoths in this article.
How Voodesk compares to other companies based on profile strength?
See how Voodesk is positioned among 172 companies from Sri Lanka based on profile strength. A below-average rate is tricky. It might be that they are still good, but not paying too much attention to their business profile.
How much does Voodesk charge for their services compared to other companies in Sri Lanka and Kandy?
Voodesk charges under $30/hour, meaning that the cost of their services in Sri Lanka is very affordable. Is this a great cost optimization or something we don't know? Not sure, but it is both exciting and challenging to bet on a lower-priced service. Is it worth it or not - your due diligence will answer this question..
How many services does Voodesk provide compared to other companies?
Voodesk covers 21 services in their current region or area. This means that the company offers a above average range of services compared to their competitors. Good call. They offer a wide range of services which is a great finding. This way they might cover more things during the project.
When was Voodesk founded?
Voodesk was founded in 2025. According to TechBehemoths data, 5 companies were founded in Sri Lanka in that year. Compared to other companies, Voodesk is new in the market. Surely newly formed companies don't have the experience of the veterans, but, their eagerness and extra mile to prove is definitely worth taking into consideration.
Portfolio
Reviews
Write a ReviewEvery company has its start. These guys don't have any reviews yet, but you may give them a chance. They could excel, to make you a happy client. But, you may also consider other companies, with a proven track record too. To be safe.