Vertical Edge is a dedicated North American Business Process Outsourcing (BPO) firm focused entirely on the Customer Experience (CX) domain. We provide strategic, high-touch solutions designed to build lasting Customer Loyalty and drive Operational Efficiency.
Our specialized teams manage and optimize your entire Customer Journey, offering Omni-channel support, maximizing First Call Resolution (FCR), and ensuring exceptional Quality Assurance (QA). We partner with you to achieve seamless Scalability and Cost Optimization, transforming your customer service costs into a competitive edge. Partner with Vertical Edge to move beyond simple outsourcing and truly own the future of your customer relationships.
Vertical Edge at a Glance
Who Founded Vertical Edge?
How many projects a year does Vertical Edge deliver?
What is Vertical Edge average cost per project?
What are Vertical Edge company values?
Profile strength: Poor
Vertical Edge may not be a bad company, but the lack of a complete company profile (weak portfolio, no client reviews and incomplete services) raises some concerns. You should do good due diligence before contacting them. Alternatively, search for a better ranking company on the platform. There are over 4,000 companies with “strong” scoring.
Locations
HEADQUARTERS
Building No: 41-C, Bukhari Commercial Area, Phase VI, Defence Housing Authority (D.H.A.)
Karachi 75500
Pakistan +923204440051
Speciality
- Non-Voice BPO
Focuses & Technologies
Client Focus
Industry Focus
- Advertising & marketing
- Arts, entertainment & music
- Automotive
- Financial services
Vertical Edge Stats ! You can learn more about company stats on TechBehemoths in this article.
How Vertical Edge compares to other companies based on profile strength?
See how Vertical Edge is positioned among 1228 companies from Pakistan based on profile strength. A poor rate is a red flag. It could be that the company is still great, but we advise doing some more research.
How much does Vertical Edge charge for their services compared to other companies in Pakistan and Karachi?
Vertical Edge charges between $150 - 250/hour, meaning that the cost of their services in Pakistan is above the market average. Their high price range might be a result of an extended experience or high-quality work. Keep this in mind before calculating your budget and requesting a quote..
How many services does Vertical Edge provide compared to other companies?
Vertical Edge covers 3 services in their current region or area. This means that the company offers a limited range of services compared to their competitors. This is not necessarily a bad thing. It can be that the company is rather focused on a few things and does it well, instead of spreading too much.
When was Vertical Edge founded?
Vertical Edge was founded in 2016. According to TechBehemoths data, 35 companies were founded in Pakistan in that year. Compared to other companies, Vertical Edge is established in the market. Reliable. Most of the companies operating since then have gained valuable experience, learning from their mistakes and therefore help you with a great experience further on. You should feel in good hands with them.
Portfolio
Reviews
Write a ReviewEvery company has its start. These guys don't have any reviews yet, but you may give them a chance. They could excel, to make you a happy client. But, you may also consider other companies, with a proven track record too. To be safe.