Thena Verified Company
Thena is a customer engagement platform for Slack. Our platform keeps track of shared Slack channels with customers; organizes customer channels with request identification, connects to internal tools, allows customer escalations, notifies teams, and analyzes behavior.
With Thena, easily convert Slack messages into Zendesk tickets. This process automatically maps the contact information between Slack and Zendesk, and assigns a support agent to the ticket.
When the agent replies from Zendesk, their response will be visible under the original message sent by the customer on Slack. This allows for seamless communication between the two platforms, enabling customers to chat on Slack and agents to respond from Zendesk.
Thena at a Glance
Who Founded Thena?
How many projects a year does Thena deliver?
What is Thena average cost per project?
What are Thena company values?
Profile strength: Poor
Thena may not be a bad company, but the lack of a complete company profile (weak portfolio, no client reviews and incomplete services) raises some concerns. You should do good due diligence before contacting them. Alternatively, search for a better ranking company on the platform. There are over 4,000 companies with “strong” scoring.
Locations
HEADQUARTERS
Pivoting Owl Inc 548 Market Street, San Francisco,
San Francisco 94104
United States +15108365463
Speciality
- IT Strategy Consulting
- Cloud Consulting
- CRM Consulting
- Custom Software Development
- Commercial Development
Focuses & Technologies
Client Focus
Industry Focus
- Business services
- Consumer products & services
Thena Stats ! You can learn more about company stats on TechBehemoths in this article.
How Thena compares to other companies based on profile strength?
See how Thena is positioned among 21051 companies from United States based on profile strength. A poor rate is a red flag. It could be that the company is still great, but we advise doing some more research.
How much does Thena charge for their services compared to other companies in United States and San Francisco?
Thena charges under $30/hour, meaning that the cost of their services in United States is very affordable. Is this a great cost optimization or something we don't know? Not sure, but it is both exciting and challenging to bet on a lower-priced service. Is it worth it or not - your due diligence will answer this question..
How many services does Thena provide compared to other companies?
Thena covers 4 services in their current region or area. This means that the company offers a limited range of services compared to their competitors. This is not necessarily a bad thing. It can be that the company is rather focused on a few things and does it well, instead of spreading too much.
When was Thena founded?
Thena was founded in 2020. According to TechBehemoths data, 235 companies were founded in United States in that year. Compared to other companies, Thena is relatively new in the market. Their most critical years of operations are successfully passed. This adds a bit more trust and confidence. Their eagerness and extra mile to prove is still definitely worth taking into consideration.
Portfolio
Reviews
Write a ReviewEvery company has its start. These guys don't have any reviews yet, but you may give them a chance. They could excel, to make you a happy client. But, you may also consider other companies, with a proven track record too. To be safe.