Taskforce AI Verified Company

TaskForce AI (Private) Limited is a specialist AI automation company headquartered in Colombo, Sri Lanka. Wedesign, build and maintain intelligent AI agents that take over the repetitive, high-volume work that consumes skilled teams — inbound calls, enquiry handling, appointment booking, document processing and reporting.

We are a build agency, not a software reseller. We do not resell an off-the-shelf chatbot plugin. Every agent we deploy is architected around the client's own processes, tone of voice and systems, and is designed to reason, respond and escalate like a trained team member. Our founding principle is simple: human potential is limitless, but human time is not. Our work is augmentation, not replacement — we give teams back the hours they currently lose to routine work.

Our capability set covers the full span of customer-facing and back-office automation. Most engagements begin with one capability and expand as the return becomes visible.

AI Voice Agents

Human-sounding AI agents that answer and place phone calls 24/7 in English, Sinhala and Tamil. They qualify callers, answer product questions, book appointments, capture structured lead data and escalate to a human when the conversation warrants it — with every call logged and transcribed.

AI Workflow Agents

Autonomous agents that carry out multi-step business processes end to end: reading enquiries, updating the CRM, generating quotations, sending confirmations, chasing follow-ups and flagging exceptions — removing the manual handoffs between systems and teams.

AI Booking Agents

Round-the-clock reservation and appointment handling across phone, WhatsApp and web. Availability checks, confirmations, reminders and rescheduling are handled automatically, with no-show rates reduced through proactive contact.

AI Document Processing

Automated extraction, validation and filing of data from invoices, registration papers, insurance and finance documents, warranty claims and supplier paperwork — replacing manual data entry and the errors that come with it.

Business Intelligence

Live dashboards that consolidate operational data into decisions: enquiry volumes and sources, conversion by model and showroom, service throughput, response times and team performance — refreshed automatically.

Custom AI Software Bespoke systems for workflows that no off-the-shelf product addresses, built on the client's own data, rules and integrations, and owned end to end by TaskForce AI from architecture through maintenance.