SupportPRO Verified Company
SupportPRO from its inception 20 years ago has been learning and pioneering in the field of Outsourced Technical Support. We measure the matrices and key process indicators, and you would be amazed to know how we evaluate ourselves to ensure that the service remains consistent time after time. We regard every ticket with the utmost importance and ensure that each ticket is addressed with 100% percent assurance.
We have developed a stringent Quality and Assurance process, and our QA is on par with any other industry standard. We love to solve problems, and that’s what drives our engineers day and night. Our pledge to quality and process has earned us an ISO 9001 2015 certification.We are headquartered in Deerfield, in the suburbs of Chicago. Armia Systems Inc. has been in the web hosting industry since 2005. SupportPRO.com is part of Armia Systems, Inc., web and mobile development agency.
Our certified tech support staff is working from our NOC in Kochi, India. We are an ISO 9001 2015 certified organization due to our commitment to quality and process.
We have provided web server support to a large number of clients over the years. We realize the importance of offering quality customer support around the clock to our clients, SupportPRO was created out of these insights. SupportPRO understands the complete business processes in the web hosting business. So, we can relate to your needs. We will work with you to understand your specific business requirements and incorporate them into our support process.
We started as a hosting company called Hoststation in 2005. Soon we realized we are better at the technical side of the hosting business than the marketing side. Soon we started offering server management and outsourced technical support for other hosting companies, data centers, and SaaS companies. Our server admin team grew from 2 part timers to around 100 server admins, cloud architects and DevOps expert. In addition we have team of 50 developers and programmers in our team.
SupportPRO at a Glance
Who Founded SupportPRO?
How many projects a year does SupportPRO deliver?
What is SupportPRO average cost per project?
What are SupportPRO company values?
Profile strength: Average
Average is better than “below average”, but not “good”, at least not on TechBehemoths. SupportPRO is one of those companies that might deliver some projects, but are not convincing enough. For this reason, their profile strength is average. Advice: get in touch with SupportPRO if you have a great intuition. Otherwise, go the extra mile and find a slightly better ranking company. We have 5,000 strong and excellent ones from a total of 43,000+.
Locations
HEADQUARTERS
1020 Milwaukee Ave, #245
Illinois 60015
United States +18476076123
Speciality
- Cloud Consulting
- Cybersecurity
- IT Managed
Focuses & Technologies
Client Focus
Industry Focus
- Information technology
- Business services
- Other industries
SupportPRO Stats ! You can learn more about company stats on TechBehemoths in this article.
How SupportPRO compares to other companies based on profile strength?
See how SupportPRO is positioned among 21097 companies from United States based on profile strength. An average rate is fine, but could definitely be better for a bit more credibility.
How much does SupportPRO charge for their services compared to other companies in United States and Illinois?
SupportPRO is one of those companies that decided to not disclose their pricing. We do not know the exact reason, but we assume their price range can be pretty flexible, depending on each project and client, that is why. Rise this topic once you will discuss it with them.
How many services does SupportPRO provide compared to other companies?
SupportPRO covers 5 services in their current region or area. This means that the company offers a limited range of services compared to their competitors. This is not necessarily a bad thing. It can be that the company is rather focused on a few things and does it well, instead of spreading too much.
When was SupportPRO founded?
SupportPRO was founded in 2005. According to TechBehemoths data, 310 companies were founded in United States in that year. Compared to other companies, SupportPRO is veteran in the market. What can be added here? A very experienced company, which most of the time works with bigger clients or long-term projects. If you are one of these - don't think twice and contact them.
Portfolio
Having now reviews yet might be ok to trust, but having no portfolio...it's a little risky. We highly advice to look for another company. Better safe than sorry.
Reviews
Write a ReviewEvery company has its start. These guys don't have any reviews yet, but you may give them a chance. They could excel, to make you a happy client. But, you may also consider other companies, with a proven track record too. To be safe.