Smart Universe Verified Company
Smart Universe has multiple offices.
The head office is in Abu Dhabi, United Arab Emirates
Smart Universe is a leading AI development and customer experience (CX) solutions company headquartered in Abu Dhabi, United Arab Emirates. We help organizations across the UAE and the wider Middle East design, build, and scale modern AI-powered products and CX platforms, without compromising on quality, security, or budget.
We specialize in AI development and Large Language Model (LLM) integrations, enabling businesses to adopt technologies such as OpenAI/ChatGPT, Google Gemini, Claude, and other LLMs to automate workflows, improve customer engagement, and accelerate decision-making.
Our team brings deep expertise in Genesys Cloud (PureCloud) development and enterprise integrations, delivering solutions for omnichannel contact centers, AI chatbots and voice bots, analytics, and automation, built to be reliable, scalable, and secure.
Beyond delivery, we run a structured Developer Enablement Program to strengthen engineering teams through practical standards, architecture guidance, modern workflows, and hands-on enablement, helping improve productivity, code quality, collaboration, and long-term maintainability.
What we do:
• AI development and applied AI research
• LLM integrations and workflow automation
• Customer experience (CX) platforms and optimization
• Genesys Cloud integrations and support
• Automation and custom system integrations
• Web and mobile application development
• Developer enablement and engineering excellence
Smart Universe serves clients across the UAE, Saudi Arabia, Qatar, Kuwait, Jordan, Egypt, and beyond, supporting regional and global organizations with enterprise-grade outcomes and flexible engagement models.
Smart Universe at a Glance
Who Founded Smart Universe?
How many projects a year does Smart Universe deliver?
What is Smart Universe average cost per project?
What are Smart Universe company values?
Profile strength: Above Average
Smart Universe may be a strong company in its field, it has enough information, so you can get an idea about their experience and track record. However, they could have provided more details about their business. You can search for a stronger company in this niche or just give it a try. It might be worth it to get in touch with Smart Universe.
Locations
HEADQUARTERS
Abu Dhabi
Abu Dhabi 0000
United Arab Emirates +971555134747
Other locations
Dubai
Dubai 0000
United Arab Emirates
Amman
Amman 0000
Jordan
Cairo
Cairo 0000
Egypt
Speciality
- Artificial Intelligence
- Custom Software Development
- Web Development
- Enterprise App Modernization
- Mobile App Development
- Corporate Training
- IT Strategy Consulting
- Cloud Consulting
- Cybersecurity
- IT Staff Augmentation
- Web Design
- UX/UI Design
- Unified Communications Consulting
- IT Consulting
- IoT Development
- Progressive Web Apps
Focuses & Technologies
- Next.js
- Cypress
- Selenium
- PWA Studio
- Manifest Generator
- Lighthouse
- Workbox
- PWA Builder
- WebGL
- Voice and Speech Recognition
- Customer Service Training
- Sales & Business Development Training
- Presentation & Public Speaking Training
- Natural Language Processing (NLP)
- Cognitive Computing
- Chatbot Development
- Hybrid & cross platform apps
- iPadOS
- Claude
- GPT
- Qwen
- Perplexity
- LLaMA
- Grok
- Gemma
- Gemini
- DeepSeek
- iOS
- LLM Integration
- AI Ethics & Governance
Client Focus
Industry Focus
- Other industries
- Business services
- Government
- Telecommunications
- Information technology
Smart Universe Stats ! You can learn more about company stats on TechBehemoths in this article.
How Smart Universe compares to other companies based on profile strength?
See how Smart Universe is positioned among 1991 companies from United Arab Emirates based on profile strength. An above-average rate means the company has all it needs to deliver a project
How much does Smart Universe charge for their services compared to other companies in United Arab Emirates and Abu Dhabi?
Smart Universe charges between $70 - 150/hour, meaning that the cost of their services in United Arab Emirates is the market average. This is a safer bet. Being well aware of their capabilities and cost. This gives room for more flexibility in negotiating the cost. Keep this in mind before calculating your budget and requesting a quote..
How many services does Smart Universe provide compared to other companies?
Smart Universe covers 71 services in their current region or area. This means that the company offers a high range of services compared to their competitors. That's great, but do your due diligence before. Too many services are also tricky. It might be that the company is a superstar indeed, but at the same time, they could be overwhelmed with just a little of everything.
When was Smart Universe founded?
Smart Universe was founded in 2020. According to TechBehemoths data, 44 companies were founded in United Arab Emirates in that year. Compared to other companies, Smart Universe is relatively established in the market. This might be a sweet spot as well. They already got some experience and are still in the process of finetuning themselves, along with that extra mile that we all like.
Portfolio
Reviews
Write a ReviewEvery company has its start. These guys don't have any reviews yet, but you may give them a chance. They could excel, to make you a happy client. But, you may also consider other companies, with a proven track record too. To be safe.